Company OverviewTravelounce is a dynamic company offering bespoke travel packages for individual preferences. With a team size of 110-150 employees, we are headquartered in Delhi and specialize in travel arrangements. Our mission is to provide personalized travel experiences. Discover more about us at <a href="http://www.travelounce.com" rel="noopener noreferrer" target=

Company OverviewTravelounce is a dynamic player in the travel arrangements industry, providing customized travel packages for exciting excursions. Based in Delhi, our team of 110-150 dedicated employees is devoted to enhancing travel experiences. For more details, visit our website at <a href="http://www.travelounce.com" rel="noopener noreferrer" target="_blank">Travelou

&nbsp;Job Description – Ticketing Executive (US Process)Job Title: Ticketing Executive (US Process) Experience: 1 to 2 years Location: South Delhi (Mohan estate metro station) Shift: Night Shift (Rotational) Employment Type: Full-timeJob

Job Title: US Travel Sales Consultant Location: Mohan Estate, South Delhi Job Type: Full-timeShift: US shift (Rotational) Job Description:We are seeking a dynamic and customer-oriented Us Travel Sales Consultant to join our growing team. The ideal candidate will have 1

Job Title: Senior US Travel Sales ConsultantLocation: Mohan Estate, South DelhiJob Type: Full-timeShift: US shift (Rotational) Job Description:We are looking for a highly experienced and motivated Senior US Travel Sales Consultant with 3 to 5 years of

Job Title: US Travel Sales ConsultantLocation: Mohan Estate, South DelhiJob Type: Full-timeShift: US shift (Rotational) Job Description:We are seeking a dynamic and customer-oriented Us Travel Sales Consultant to join our growing team. The ideal candidate will have 1

Company OverviewTravelounce specializes in creating tailor-made travel packages, offering customers customized experiences that align with their travel visions. With a team of 110-150 employees, Travelounce is headquartered in Delhi and operates within the travel arrangements industry. Our focus is on delivering exceptional customer satisfaction in the ever-evolving trav

Company OverviewTravelounce is a leading company within the Travel Arrangements industry, based in Delhi. With a team comprising 110-150 employees, Travelounce specializes in crafting tailor-made travel packages to suit every individual’s preferences. Our mission is to deliver unparalleled excursion experiences. Visit us at <a href="http://www.travelounce.com" rel="noope

Job Title: US Travel Customer SupportLocation: Mohan Estate, South DelhiJob Type: Full-timeShift: US Shift (Rotational) <h3>Job Description:</h3>We are looking for a customer-focused and detail-oriented US Travel Customer Support Representative to join our

Company OverviewTravelounce is a dynamic travel arrangements company headquartered in Delhi. With a dedicated team of 110-150 employees, we specialize in crafting tailor-made travel packages that cater to your unique needs and preferences. Whether you're planning your next exciting excursion or seeking personalized travel solutions, Travelounce offers top-notch services

Company OverviewTravelounce is a flexible travel arrangements company, dedicated to providing personalized travel packages. With a dynamic team of 110-150 employees, our headquarters in Delhi is at the forefront of the travel industry. Whether catering to leisure or business travelers, Travelounce ensures each journey is tailored to perfection. Visit our website at <a hr

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Job Title: Customer Service Executive (US TRAVEL)Location: Mohan Estate, South DelhiJob Type: Full-timeShift: US Shift (Rotational) <h3>Job Description:</h3>We are looking for a customer-focused and detail-oriented US Travel Customer Support Representative to join our team. In this role, you will be responsible for assisting customers with their travel inquiries, resolving issues, and ensuring a seamless travel experience. You will handle customer queries, provide accurate information, and troubleshoot booking-related concerns. <h3>Key Responsibilities:</h3><ul><li>Customer Assistance: Respond to customer inquiries via calls, emails, and chat regarding travel bookings, itineraries, cancellations, and modifications.</li><li>Issue Resolution: Address customer concerns, troubleshoot booking errors, and provide effective solutions to ensure customer satisfaction.</li><li>Booking &amp; Modifications: Assist customers with flight, hotel, car rental, and other travel-related changes or cancellations.</li><li>Travel Advisory: Provide accurate information about destinations, visa requirements, travel documentation, baggage policies, and more.</li><li>PPC Campaign Call Handling: Handle customer queries related to PPC campaigns effectively.</li><li>Record-Keeping: Maintain accurate logs of customer interactions, complaints, and resolutions.</li><li>Relationship Management: Build strong customer relationships by providing professional and empathetic support.</li><li>Market Awareness: Stay updated on the latest travel policies, trends, and industry updates to assist customers better.</li><li> </li></ul><h3>Requirements:</h3><ul><li>Experience: 1–2 years in a customer support role, preferably in the travel industry.</li><li>Skills:</li><li class="ql-indent-1">Excellent communication skills (written &amp; verbal).</li><li class="ql-indent-1">Strong problem-solving and decision-making abilities.</li><li class="ql-indent-1">Ability to handle high-pressure situations with a customer-first mindset.</li><li class="ql-indent-1">Proficiency in MS Office and customer support tools (GDS knowledge like Amadeus or Sabre is a plus).</li><li>Attention to Detail: Ability to accurately handle customer requests and ensure correct information is provided.</li></ul> <h3>Perks &amp; Benefits:</h3><ul><li>Competitive salary with performance-based incentives.</li><li>Professional development opportunities and training.</li><li>Free meals &amp; cab services.</li><li>Loyalty Bonus.</li><li>Monthly team outings &amp; fun activities.</li></ul>

Job Title: Senior US Travel Sales Consultant Location: Mohan Estate, South Delhi Job Type: Full-timeShift: US shift (Rotational) Job Description:We are looking for a highly experienced and motivated Senior US Travel Sales Consultant with 3 to 5 years of experience in the travel industry. As a Senior Travel Consultant, you will be responsible for delivering exceptional customer service, providing expert advice on travel arrangements, and leading the planning and booking process for both individual and corporate clients. You will play a key role in shaping customized travel experiences, managing complex itineraries, and ensuring customer satisfaction at every stage of the travel process.Key Responsibilities:<ul><li>Client Consultation &amp; Sales: Engage with clients to understand their travel preferences, budget, and requirements. Recommend and design customized travel itineraries, including flights, accommodation, tours, and transportation.</li><li>Expert Travel Advice: Stay up-to-date with the latest travel trends, destinations, and industry regulations to provide expert recommendations and solutions. Advise on travel documentation requirements, visas, vaccinations, and safety tips.</li><li>Booking &amp; Reservations: Manage the booking process, including flights, hotels, transportation, and travel packages, ensuring accuracy, cost-efficiency, and adherence to client preferences.</li><li>Complex Itinerary Management: Handle high-end, multi-destination, and complex itineraries for individual clients, corporate groups, or VIP travelers, ensuring all aspects of the travel experience are organized and seamless.</li><li>Vendor &amp; Supplier Relations: Build and maintain strong relationships with travel vendors, airlines, hotel chains, tour operators, and other suppliers to ensure competitive pricing, special offers, and reliable services.</li><li>Mentorship &amp; Training: Provide guidance and mentorship to junior consultants, assisting in their professional development. Share best practices, tips, and knowledge to improve the team’s overall performance.</li><li>Revenue Generation: Meet and exceed sales targets by upselling travel products, services, and premium packages to clients.</li><li>Market Insights: Conduct regular market research to understand customer demands, emerging destinations, and industry trends. Proactively introduce new travel options or destinations that align with client needs.</li><li>Administrative Duties: Ensure all reservations, itineraries, and client details are accurately recorded and maintained in the company’s CRM or booking system. Handle any necessary administrative tasks related to invoicing, payments, and travel documentation.</li></ul>Requirements:<ul><li>Experience: 3–5 years of experience as a US Travel Sales Consultant, US Travel Agent, or similar role within the travel industry, with a strong track record of managing complex itineraries and client relationships.</li><li>Skills:</li><li class="ql-indent-1">In-depth knowledge of travel destinations, airline routes, accommodations, and travel suppliers.</li><li class="ql-indent-1">Excellent communication and interpersonal skills to interact with clients and suppliers effectively.</li><li class="ql-indent-1">Advanced proficiency in travel booking systems (e.g., Amadeus, Sabre, Galileo, or other GDS systems) and CRM tools.</li><li class="ql-indent-1">Strong problem-solving abilities and the capacity to manage stressful situations and complex travel issues.</li><li class="ql-indent-1">Attention to detail and ability to multitask efficiently in a fast-paced environment.</li><li class="ql-indent-1">A results-driven mindset with a proven ability to meet sales goals and generate new business.</li><li>Customer-Focused: Strong customer service orientation with the ability to understand diverse client needs and deliver personalized solutions.</li><li>Leadership Skills: Ability to mentor and guide junior team members, fostering a collaborative and high-performing team environment.</li><li>PPC campaign Call Handling Experience required.</li></ul>&nbsp;Preferred Qualifications:Knowledge of foreign languages is a bonus, especially for handling international clients or bookings.Experience in corporate travel management and group bookings.Benefits:<ul><li>Competitive salary and lucrative incentives&nbsp;</li><li>Opportunities for professional development and training.</li><li>Free meals </li><li>Cab services </li><li>Loyalty Bonus</li><li>Monthly outing/party</li></ul>

Job Title: US Travel Sales Consultant Location: Mohan Estate, South Delhi Job Type: Full-timeShift: US shift (Rotational) Job Description:We are seeking a dynamic and customer-oriented Us Travel Sales Consultant to join our growing team. The ideal candidate will have 1 to 2 years of experience in the travel industry and a strong passion for helping clients plan and book their ideal trips. The Travel Consultant will be responsible for assisting customers with travel arrangements, providing expert advice on destinations, recommending travel packages, and ensuring a seamless travel experience from start to finish.Key Responsibilities:<ul><li>Client Consultation: Understand customer preferences, needs, and budget to recommend tailored travel itineraries, tours, and packages.</li><li>Booking and Reservations: Handle flight, hotel, car rental, and other travel-related bookings for clients.</li><li>Travel Advisory: Provide up-to-date information on destinations, local culture, weather, activities, and travel documentation (e.g., visas, vaccinations).</li><li>Sales: Promote and upsell travel products, services, and packages to meet sales targets and ensure customer satisfaction.</li><li>Documentation and Record-Keeping: Ensure accurate data entry, reservation records, and travel documentation.</li><li>Market Research: Stay informed about the latest travel trends, destinations, and promotions to provide informed advice to customers.</li><li>Relationship Management: Build and maintain strong relationships with customers</li></ul>&nbsp;Requirements:<ul><li>Experience: 1–2 years of experience in the travel industry, preferably in a customer-facing role such as a Travel Consultant, Travel Agent, or similar position.</li><li>Skills:</li><li class="ql-indent-1">Strong communication skills (written and verbal).</li><li class="ql-indent-1">Excellent organizational and multitasking abilities.</li><li class="ql-indent-1">Proficiency in MS Office and travel booking software (e.g., Amadeus, Sabre, or other GDS systems is a plus).</li><li class="ql-indent-1">Basic knowledge of travel industry trends and popular destinations.</li><li>Attention to Detail: Ability to handle complex travel arrangements while ensuring accuracy.</li><li>Problem-Solving: Quick thinking and problem-solving skills to address any issues that may arise during the booking process or the trip itself.</li><li>PPC campaign Call Handling Experience required.</li></ul>Benefits:<ul><li>Competitive salary and lucrative incentives. </li><li>Opportunities for professional development and training.</li><li>Free meals </li><li>Cab services </li><li>Loyalty Bonus </li><li>Monthly outing/party</li></ul>