Upscale global cuisine presented in an elegant, restored 18th-century home with a garden patio.Villa Maya manifests its heritage as the 18th century Arumana Ammaveedu with traditional values of impeccable hospitality and graciousness. This elegant, contemporary gourmet restaurant offers anexclusivemenuof authentic dishes from Kerala and countries it has historically traded with. Villa Maya experience is globally recognized and consistently wins awards for the unparalleled epicurean treat with our praised cuisine, sublime ambiance and personalized service.

Company OverviewVilla Maya, an upscale global cuisine restaurant, is housed in a restored 18th-century home with a garden patio in Thiruvananthapuram, Kerala. Known for its impeccable hospitality and award-winning gourmet dishes, Villa Maya presents authentic Kerala cuisine, influenced by historical trade partners, in a sublime ambiance. With a commitment to personalized service, Villa Maya enjoys a distinguished reputation in the hospitality industry. Job OverviewWe are seeking an experienced Food and Beverage Manager to join our executive team at Villa Maya in Thiruvananthapuram. This full-time role requires a seasoned professional with 10 to 30 years of relevant experience. As a key leader, you will oversee our culinary offerings and contribute to maintaining Villa Maya's renowned dining experience. Qualifications and Skills<ul><li>Extensive knowledge and experience in food and beverage operations (Mandatory skill), ensuring smooth and efficient service.</li><li>Demonstrated expertise in staff training (Mandatory skill) to uphold high service standards and professional development.</li><li>Proficient in budgeting (Mandatory skill) with a strong ability to manage financial aspects and optimize profitability.</li><li>Skilled in menu development to cater to diverse palates and enhance the culinary journey at Villa Maya.</li><li>Knowledgeable in wine pairing to provide guests with exceptional dining experiences that complement their meal.</li><li>Adept in inventory management, ensuring adequate stock levels and cost control within budgetary limits.</li><li>Strong team leadership skills to guide, motivate, and inspire the food and beverage team towards excellence.</li><li>Focus on customer experience, prioritizing guest satisfaction, and addressing feedback to sustain a high-quality dining environment.</li></ul> Roles and Responsibilities<ul><li>Develop strategic plans to enhance food and beverage operations, aligning with Villa Maya's vision and goals.</li><li>Oversee menu creation and updates, ensuring the inclusion of authentic and innovative dishes.</li><li>Implement staff training programs to maintain exceptional service standards and foster career growth.</li><li>Monitor financial performance and manage the department's budget effectively to maximize revenue.</li><li>Ensure optimal inventory levels, negotiate with suppliers, and manage procurement processes.</li><li>Supervise the dining experience, ensuring guest satisfaction and addressing any service issues promptly.</li><li>Lead the food and beverage team, encouraging collaboration and maintaining a positive work environment.</li><li>Coordinate with other departments to ensure integrated operations and seamless guest experiences.</li></ul>

Company OverviewVilla Maya is an upscale global cuisine restaurant located in a restored 18th-century home in Thiruvananthapuram, Kerala. Known for its elegant ambiance and an exclusive menu of authentic dishes, Villa Maya consistently wins awards for its unmatched culinary experiences and personalized service. The company values impeccable hospitality and graciousness as part of its traditional heritage. Job OverviewVilla Maya is seeking a dedicated Office Assistant for a full-time, mid-level position based in Thiruvananthapuram. The ideal candidate will have between 4 to 6 years of work experience in office administration. This role requires expertise in administrative tasks to support the restaurant's daily operations effectively. Qualifications and Skills<ul><li>Must possess strong office administration skills with a proven track record of handling a variety of administrative tasks efficiently. (Mandatory skill)</li><li>Experience in vendor coordination and maintaining positive relationships with suppliers and vendors is essential. (Mandatory skill)</li><li>Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, to manage documents and communications. (Mandatory skill)</li><li>Ability to multi-task and prioritize duties in a dynamic and fast-paced environment to ensure smooth operations.</li><li>Team collaboration skills to work effectively with colleagues, contributing to a harmonious and productive workplace.</li><li>Competence in calendar management, scheduling meetings and appointments with attention to accuracy and timeliness.</li><li>Experience in inventory management to ensure supplies are adequately stocked and organized efficiently.</li><li>A keen attention to detail to maintain organized records and support the operational excellence of the restaurant.</li></ul> Roles and Responsibilities<ul><li>Provide administrative support to the management team, ensuring all office operations run smoothly and efficiently.</li><li>Coordinate with vendors for timely procurement and delivery of supplies, managing relationships to achieve cost and quality objectives.</li><li>Maintain and update office records, documents, and databases to ensure information accuracy and easy retrieval.</li><li>Assist in calendar management including scheduling meetings, conferences, and appointments for managers.</li><li>Oversee inventory levels, placing orders as necessary to avoid shortages and ensuring optimal stock control.</li><li>Facilitate communication within the team by monitoring correspondence and forwarding incoming emails to appropriate parties.</li><li>Contribute to a well-organized workspace by managing filing systems and office organization projects.</li><li>Assist with any ad-hoc tasks or projects as required by management to support smooth restaurant operations.</li></ul>

Company OverviewVilla Maya is an upscale global cuisine restaurant located in a beautifully restored 18th-century home with a garden patio in Thiruvananthapuram. With a heritage rooted in traditional values of hospitality and service, Villa Maya offers an exclusive menu featuring authentic dishes from Kerala and regions it has historically traded with. The restaurant is globally recognized, consistently winning awards for its cuisine, ambiance, and personalized service. Job OverviewVilla Maya is seeking a dedicated and detail-oriented Food and Beverage Assistant to join our mid-level team in Thiruvananthapuram. The position is full-time and involves supporting our culinary and service teams to ensure an exceptional dining experience for our guests. The ideal candidate will have a passion for food, strong organizational skills, and the ability to work in a fast-paced environment. Qualifications and Skills<ul><li>Proficient in inventory management software with a strong understanding of tracking, ordering, and optimizing stock levels to prevent waste.</li><li>Experience with POS systems, ensuring accurate transaction processing and maintaining seamless customer service during payment operations.</li><li>Thorough knowledge of food safety and sanitation standards to ensure compliance with regulatory requirements and maintain high hygiene levels.</li><li>Skilled in using customer relationship management (CRM) tools to manage customer interactions and improve satisfaction and retention.</li><li>Understanding of cost control techniques to help manage expenses while maintaining the quality and profitability of the offerings.</li><li>Experience with staff scheduling software to efficiently allocate resources and manage workforce needs during varying business demands.</li><li>Knowledge of menu engineering to assist with the development and analysis of menus to maximize profit margins and customer satisfaction.</li><li>Proficiency in supply chain management to ensure timely and cost-effective ordering and delivery of food and beverage supplies.</li></ul> Roles and Responsibilities<ul><li>Assist in the daily operations of the food and beverage department, ensuring efficiency and compliance with company standards.</li><li>Support the team in maintaining high levels of food quality, presentation, and hygiene to enhance guest satisfaction.</li><li>Coordinate inventory management activities and assist in ordering supplies as needed to maintain optimal stock levels.</li><li>Handle customer inquiries and issues promptly and professionally to ensure an exceptional dining experience.</li><li>Collaborate with kitchen and service staff to foster a cohesive team environment and enhance operational effectiveness.</li><li>Participate in training sessions and meetings to stay updated on new trends and methods in the food and beverage industry.</li><li>Assist in implementing marketing and promotional initiatives to boost sales and brand recognition.</li><li>Ensure compliance with health and safety regulations to maintain a safe and welcoming environment for guests and staff.</li></ul>

Company OverviewVilla Maya, an elegant restaurant set in a beautifully restored 18th-century home in Trivandrum, Kerala, offers upscale global cuisine with a heritage of impeccable hospitality and graciousness. Known for its exquisite menu of authentic Kerala and international dishes, Villa Maya delights with its sublime ambiance, picturesque garden patio, and personalized service, garnering global recognition and numerous awards in the gourmet dining scene. Job OverviewWe are seeking a Junior F B Associate to join our team at Villa Maya, headquartered in Trivandrum, Kerala. This full-time position requires a minimum of 1 year and a maximum of 3 years of experience in the hospitality industry. The successful candidate will play a crucial role in enhancing our guests' dining experience by delivering exceptional food and beverage service with a focus on customer satisfaction and teamwork. Qualifications and Skills<ul><li>Proven experience in providing outstanding customer service in a hospitality setting, ensuring every guest feels valued and satisfied.</li><li>Strong communication skills to effectively interact with guests, team members, and management.</li><li>Comprehensive knowledge of food and beverages, with the ability to recommend menu items and pairings to guests.</li><li>Ability to work cohesively with colleagues as part of a team, creating a positive and efficient work environment.</li><li>Proficiency in hospitality service standards, striving for excellence in presentation and delivery.</li><li>Effective time management skills to prioritize tasks and manage multiple responsibilities in a fast-paced environment.</li><li>Must have the ability to handle customer queries and complaints diplomatically, ensuring a resolution that enhances guest satisfaction.</li><li>Required to have a proactive attitude towards continuous learning and development in the field of hospitality services.</li></ul> Roles and Responsibilities<ul><li>Provide attentive and personalized food and beverage service to guests, ensuring their experience exceeds expectations.</li><li>Assist in setting up dining areas and preparing them for service, maintaining a clean and organized environment.</li><li>Communicate effectively with kitchen staff to ensure timely and accurate delivery of orders to guests.</li><li>Respond promptly and courteously to guest inquiries and requests, enhancing overall satisfaction and loyalty.</li><li>Support the team in maintaining inventory levels, stocking supplies, and ensuring availability of menu items.</li><li>Monitor guest feedback and work collaboratively with the team to implement improvements and address any concerns.</li><li>Participate in team meetings and training sessions to enhance service skills and product knowledge.</li><li>Contribute to maintaining the restaurant's high standards for cleanliness and safety in all areas of operation.</li></ul>

Company OverviewVilla Maya is an upscale global cuisine restaurant located in Thiruvananthapuram, Kerala, known for its elegant setting in a restored 18th-century home with a garden patio. Embracing its heritage as the 18th century Arumana Ammaveedu, the restaurant offers a unique dining experience with authentic dishes from Kerala and global cuisines. Renowned for its impeccable hospitality and personalized service, Villa Maya consistently garners accolades for its exquisite culinary offerings and sublime ambiance. Job OverviewThe Food and Beverage Assistant position at Villa Maya is a full-time, junior-level role located in Thiruvananthapuram. The ideal candidate will have 1 to 3 years of work experience in a similar role within the restaurant industry. This position requires managing customer interactions and ensuring a superior dining experience in line with Villa Maya's standards for excellence and hospitality. Qualifications and Skills<ul><li>Proficiency in customer relationship management with a focus on building lasting relations through attentive service and effective communication.</li><li>Strong conflict resolution skills to handle customer complaints swiftly and ensure satisfaction while maintaining a calm demeanor.</li><li>Experience using CRM tools like Salesforce to track customer preferences and enhance service delivery for recurring patrons.</li><li>Familiarity with Zendesk or similar support platforms to manage customer inquiries and feedback efficiently.</li><li>Ability to multitask effectively under pressure, ensuring all tasks are completed to high standards without compromising quality.</li><li>Strong time management skills to prioritize tasks within a busy restaurant environment and maintain service flow.</li><li>Proficient in Microsoft Office Suite for managing documentation, reports, and internal communications seamlessly.</li><li>A commitment to continuously enhance personal skills and knowledge relevant to the food and beverage industry.</li></ul> Roles and Responsibilities<ul><li>Assist in the daily operations of the food and beverage section to ensure a seamless dining experience for guests.</li><li>Deliver exceptional customer service by actively engaging with guests and addressing their inquiries and needs promptly.</li><li>Support the food and beverage management team in implementing service standards and operational procedures effectively.</li><li>Coordinate with kitchen and service staff to ensure timely preparation and delivery of orders without compromising quality.</li><li>Uphold hygiene and safety standards by adhering to health regulations and maintaining cleanliness in dining areas.</li><li>Collaborate with team members to enhance service delivery and address any operational challenges willingly.</li><li>Participate in training sessions and meetings to stay updated with new service trends and company policies.</li><li>Provide feedback to management about customer satisfaction and suggest improvements to service and operations.</li></ul>

VILLA MAYA