Job Title: Reservation ConsultantLocation: The Machan Resorts LLP, AndheriJob Summary: We are seeking a dynamic and customer-focused Reservation Consultant to join our team at The Machan Resorts LLP. The ideal candidate will be responsible for handling inbound inquiries, converting leads into bookings, and achieving sales targets.

Department: Food &amp; Beverage Service Location: The Machan Resorts, Lonavala Reporting to: F&amp;B Executive<h3>Job Summary:</h3>The F&amp;B Service Associate is responsible for delivering exceptional guest service by ensuring prompt, courteous, and efficient service of food and beverages in the restauran

Job Title: Front Office Associate Department: Front Office Reports To: Duty Manager Location: Lonavala<h3>Job Summary:</h3>The Front Office Associate is the face of the hotel, responsible for providing guests with a seamless check-in and check-out experience, addressing their needs,

<h3>Position: Assistant Manager - Engineering</h3>Location: Machan Resorts, LonavalaDepartment: EngineeringReports To: General ManagerJob Type: Full-Time<h3>Job Overview:</h3>The Assistant Manager - Engineering will be responsible for managing the re

<h3>Position: Reservation Consultant</h3>Location: Machan Resorts LLP MumbaiDepartment: Sales &amp; Reservations<

Here’s a sample QA-TL (Sales) Job Description for Machan Resorts, Lonavala:<h3>Position: QA-TL (Sales)</h3>Location: Machan Resorts, Lonavala Department: Sales &amp; Marketing Reports To: Sales Manager / Head of Sales Job Type: Full-Time<h3>Job Overview:<

Job Title: Laundry SupervisorLocation: Machan Resorts LLP, LonavalaJob Summary:Machan Resorts LLP is seeking a detail-oriented and proactive Laundry Supervisor to oversee daily laundry operations. The ideal candidate will ensure high-quality linen care and efficient operations while maintaining the highest hygiene standards

Job Title: Flute Player Trainee/InternLocation: Machan Resorts LLP, LonavalaAbout Us:Machan Resorts LLP is a premier eco-resort nestled in the serene landscapes of Lonavala, offering guests a unique blend of luxury and nature. We are dedicated to providing memorable experiences through exceptional hospitality, sustainable p

Location: Machan Resorts LLP, LonavalaPosition Type: Full-TimeAbout Us: Machan Resorts LLP is an eco-friendly luxury resort committed to sustainability and providing guests with a serene natural experience. Our lush landscapes are a core part of our identity, and we seek a passionate and skilled Horticulturist to maintain and enha

Job Title: F&amp;B Service HostessLocation: Machan Resorts LLP, LonavalaJob Type: Full-TimeJob Summary: The F&amp;B Service Hostess is the first point of contact for guests in our dining area, ensuring a warm welcome and providing exceptional guest service. The ideal candidate will have a friendly personali

Job Title: Front Office Guest Service Associate (GSA)Location: Machan Resorts LLP, LonavalaDepartment: Front OfficeReporting To: Front Office Manager / Assistant Front Office Manager<h3> </h3><h3>Job Summary:</h3>The Front Office Guest Service Associate is responsible for deliveri

The Machan® is an exclusive eco-resort with unique tree houses rising 30 - 45 feet above the forest, offering complete serenity to those looking to escape into nature. Each Machan has been carefully designed to minimize any impact on its natural surroundings while offering its inhabitants spectacular views in luxurious comfort.

Location: The Machan Resort, Lonavala&nbsp;Department: Food &amp; Beverage&nbsp;Position: F&amp;B Service Associate&nbsp;Reports to: F&amp;B Supervisor / ManagerJob Overview:We are seeking a motivated and customer-focused F&amp;B Service Associate to join our team at The Machan Resort, Lonavala. The ideal candidate will deliver exceptional dining experiences to guests, ensuring high standards of service and hospitality in line with the resort's reputation for excellence.Key Responsibilities:Greet guests warmly and escort them to their tables.Present menus, take orders accurately, and serve food and beverages promptly.Provide detailed information about the menu, including ingredients and preparation methods.Ensure tables are set up properly and maintain cleanliness and orderliness in the dining area.Handle guest inquiries and complaints professionally and promptly.Coordinate with kitchen and bar staff to ensure timely and accurate order delivery.Upsell food and beverage items to enhance the guest experience.Process billing and payments accurately.Maintain compliance with health and safety regulations.Assist in setting up for events, banquets, and special occasions as required.Requirements:Fresher to 1 year of experience in F&amp;B service, preferably in a luxury resort or hotel.Degree/Diploma in Hospitality or related field is preferred.Strong communication and interpersonal skills.Excellent knowledge of food and beverage service techniques.Ability to work under pressure in a fast-paced environment.Professional appearance and a positive attitude.Flexibility to work in shifts, including weekends and holidays.Benefits:Accommodation and meals provided.Training and career development opportunities.Employee discounts at resort outlets.

Job Title: Spa Therapist Location: Machan Resorts LLP, Lonavala Department: Spa and Wellness Reporting To: AFOM/ FOM Job Summary:The Spa Therapist provides professional and engaging wellness therapies and massage treatments to clients, ensuring a relaxing and rejuvenating experience. The role involves maintaining the highest standards of hygiene, customer service, and knowledge of various spa treatments to enhance guest satisfaction. Key Responsibilities:Guest Service and Consultation:<ul><li class="ql-indent-1">Welcome guests warmly and provide detailed consultations to understand their needs and preferences.</li><li class="ql-indent-1">Recommend suitable spa treatments based on guests' individual requirements.</li><li class="ql-indent-1">Ensure guests are comfortable and informed throughout their spa experience.</li></ul>Treatment Delivery:<ul><li class="ql-indent-1">Perform a variety of spa treatments, including massages, facials, body scrubs, and other therapies as per the spa menu.</li><li class="ql-indent-1">Maintain professional techniques and standards during all treatments.</li><li class="ql-indent-1">Adapt treatments as needed to accommodate guest preferences or physical conditions.</li></ul>Hygiene and Cleanliness:<ul><li class="ql-indent-1">Maintain cleanliness and hygiene in treatment rooms, spa equipment, and common areas.</li><li class="ql-indent-1">Ensure proper sanitation of tools and materials used during treatments.</li></ul>Product Knowledge and Sales:<ul><li class="ql-indent-1">Stay informed about spa products and treatments.</li><li class="ql-indent-1">Recommend and promote spa products to guests for home use to enhance their experience.</li><li class="ql-indent-1">Achieve sales targets for spa products and services.</li></ul>Team Collaboration:<ul><li class="ql-indent-1">Work closely with the spa team to ensure smooth operations and seamless guest experiences.</li><li class="ql-indent-1">Assist in maintaining spa inventory and replenishing supplies as needed.</li></ul>Compliance and Safety:<ul><li class="ql-indent-1">Adhere to spa protocols, safety standards, and professional ethics.</li><li class="ql-indent-1">Address guest concerns promptly and escalate issues to the Spa Manager if required.</li></ul> Skills and Qualifications:<ul><li>Education: Certification or diploma in spa therapy, massage therapy, or related field.</li><li>Experience: Minimum 1-2 years of experience as a spa therapist; freshers with strong skills and training may also apply.</li><li>Skills:</li><li class="ql-indent-1">Expertise in various spa treatments, including massages, facials, and body therapies.</li><li class="ql-indent-1">Strong communication and interpersonal skills.</li><li class="ql-indent-1">Ability to create a calming and welcoming environment for guests.</li><li class="ql-indent-1">Knowledge of spa products and their benefits.</li><li>Physical Requirements:</li><li class="ql-indent-1">Ability to stand for extended periods and perform physical tasks related to treatments.</li><li class="ql-indent-1">Good stamina and hand dexterity for delivering treatments.</li></ul> Benefits:<ul><li>Competitive salary package.</li><li>On-duty meals and accommodation (if applicable).</li><li>Training and professional development opportunities.</li><li>Employee discounts on spa and resort services.</li></ul>

Job Title: Housekeeping AssociateLocation: Machan Resorts LLP, LonavalaDepartment: HousekeepingReporting To: Executive Housekeeper / Housekeeping Supervisor<h3> </h3><h3>Job Summary:</h3>The Housekeeping Associate is responsible for maintaining the cleanliness, hygiene, and aesthetic upkeep of guest rooms, public areas, and back-of-house spaces. This role ensures that the resort's high standards of cleanliness and presentation are met consistently, enhancing guest satisfaction and overall experience.<h3> </h3><h3>Key Responsibilities:</h3>Guest Room Maintenance:<ul><li class="ql-indent-1">Clean and service guest rooms, including changing linens, making beds, dusting, and vacuuming.</li><li class="ql-indent-1">Restock room supplies, such as toiletries, towels, and beverages.</li><li class="ql-indent-1">Report any maintenance issues or damages to the supervisor.</li></ul>Public Area Cleaning:<ul><li class="ql-indent-1">Maintain cleanliness in public areas, including lobbies, corridors, and restrooms.</li><li class="ql-indent-1">Ensure that all areas are presentable and free of hazards.</li></ul>Laundry Services:<ul><li class="ql-indent-1">Collect, sort, and deliver guest laundry or linen as required.</li><li class="ql-indent-1">Ensure proper handling of guest clothing and resort linens.</li></ul>Inventory Management:<ul><li class="ql-indent-1">Monitor and replenish cleaning supplies and equipment as needed.</li><li class="ql-indent-1">Report low inventory levels to the supervisor for restocking.</li></ul>Compliance with Standards:<ul><li class="ql-indent-1">Follow resort policies and standards for cleanliness and hygiene.</li><li class="ql-indent-1">Adhere to safety protocols when using cleaning chemicals and equipment.</li></ul>Guest Interaction:<ul><li class="ql-indent-1">Respond to guest requests for extra amenities or room services promptly and courteously.</li><li class="ql-indent-1">Maintain a professional and friendly demeanor during guest interactions.</li></ul>Team Collaboration:<ul><li class="ql-indent-1">Work closely with other housekeeping staff and supervisors to ensure smooth operations.</li><li class="ql-indent-1">Assist in deep cleaning tasks or special projects as assigned.</li></ul>Lost and Found:<ul><li class="ql-indent-1">Handle lost and found items according to resort policies and procedures.</li></ul><h3> </h3><h3>Skills and Qualifications:</h3><ul><li>Education: High school diploma or equivalent preferred.</li><li>Experience: Prior experience in housekeeping or a similar role in the hospitality industry is an advantage (open to freshers with a willingness to learn).</li><li>Skills:</li><li class="ql-indent-1">Attention to detail and strong organizational skills.</li><li class="ql-indent-1">Ability to multitask and manage time effectively.</li><li class="ql-indent-1">Good communication skills.</li><li class="ql-indent-1">Knowledge of cleaning chemicals, equipment, and techniques is a plus.</li><li>Physical Requirements:</li><li class="ql-indent-1">Ability to lift and move heavy items (e.g., cleaning equipment, furniture).</li><li class="ql-indent-1">Ability to stand, bend, and work for extended periods.</li></ul><h3> </h3><h3>Benefits:</h3><ul><li>Competitive salary package.</li><li>On-duty meals and accommodation (if applicable).</li><li>Training and career development opportunities.</li><li>Employee discounts on resort services.</li></ul>

Job Title: F&amp;B Service AssociateLocation: Machan Resorts LLP, LonavalaDepartment: Food &amp; Beverage ServiceReporting To: F&amp;B Supervisor / Restaurant Manager <h3>Job Summary:</h3>The F&amp;B Service Associate is responsible for delivering exceptional dining experiences by ensuring excellent service standards, maintaining professionalism, and providing personalized attention to guests. This role includes assisting in daily operations, managing guest requests, and upholding the quality of service that reflects the resort’s standards.<h3> </h3><h3>Key Responsibilities:</h3>Guest Service:<ul><li class="ql-indent-1">Greet guests with a warm and friendly demeanor.</li><li class="ql-indent-1">Assist guests with seating arrangements and menu selections.</li><li class="ql-indent-1">Provide detailed information about the menu, including ingredients, preparation methods, and special items.</li><li class="ql-indent-1">Address guest queries, requests, or complaints promptly and effectively.</li></ul>Order Taking and Serving:<ul><li class="ql-indent-1">Take food and beverage orders accurately and relay them to the kitchen or bar.</li><li class="ql-indent-1">Serve food and beverages to guests in a timely and professional manner.</li><li class="ql-indent-1">Ensure all orders are presented as per the resort’s standards.</li></ul>Setup and Maintenance:<ul><li class="ql-indent-1">Prepare dining areas before service, including arranging tables, cutlery, and glassware.</li><li class="ql-indent-1">Maintain cleanliness and hygiene of workstations, dining areas, and service equipment.</li><li class="ql-indent-1">Assist in setting up buffets, events, or special dining arrangements.</li></ul>Team Collaboration:<ul><li class="ql-indent-1">Work closely with kitchen staff and other service team members to ensure seamless operations.</li><li class="ql-indent-1">Communicate effectively with colleagues to provide a smooth guest experience.</li></ul>Upselling and Revenue Generation:<ul><li class="ql-indent-1">Suggestively sell menu items, beverages, and promotions to maximize revenue.</li><li class="ql-indent-1">Encourage guests to try signature dishes or new menu offerings.</li></ul>Compliance and Standards:<ul><li class="ql-indent-1">Adhere to hygiene, grooming, and service standards as per the resort's guidelines.</li><li class="ql-indent-1">Comply with health and safety regulations.</li></ul><h3>Skills and Qualifications:</h3><ul><li>Education: Diploma/Degree in Hotel Management or related field preferred.</li><li>Experience: Minimum 1 year in a similar role in the hospitality industry (freshers with a service-oriented mindset may also apply).</li><li>Skills:</li><li class="ql-indent-1">Excellent communication and interpersonal skills.</li><li class="ql-indent-1">Knowledge of food and beverage service techniques.</li><li class="ql-indent-1">Ability to work under pressure and in a fast-paced environment.</li><li class="ql-indent-1">Strong team player with a proactive attitude.</li><li>Physical Requirements:</li><li class="ql-indent-1">Ability to stand for extended periods.</li><li class="ql-indent-1">Ability to carry heavy trays or service items when required.</li></ul><h3>Benefits:</h3><ul><li>Competitive salary package.</li><li>On-duty meals and accommodation (if applicable).</li><li>Training and career development opportunities.</li><li>Employee discounts on resort services.</li></ul>

Job Description: Assistant Manager - MarketingLocation: The Machan LLP, Mumbai Head OfficeOverview:The Assistant Manager - Marketing will play a key role in developing and implementing strategic marketing initiatives to enhance brand presence, drive customer engagement, and achieve revenue targets. This role requires a blend of creativity, analytical thinking, and project management skills.<h3>Key Responsibilities:</h3><ol><li>Strategic Marketing:</li></ol><ul><li class="ql-indent-1">Assist in developing and executing comprehensive marketing plans aligned with business objectives.</li><li class="ql-indent-1">Conduct market research to identify trends, customer preferences, and opportunities for growth.</li></ul><ol><li>Digital Marketing:</li></ol><ul><li class="ql-indent-1">Oversee social media platforms, content creation, and campaigns to enhance online presence.</li><li class="ql-indent-1">Manage SEO/SEM strategies and analyze performance metrics to optimize digital outreach.</li></ul><ol><li>Brand Management:</li></ol><ul><li class="ql-indent-1">Ensure consistent branding across all marketing channels and materials.</li><li class="ql-indent-1">Collaborate with design teams to create visually appealing and impactful marketing collateral.</li></ul><ol><li>Campaign Management:</li></ol><ul><li class="ql-indent-1">Plan, execute, and evaluate marketing campaigns for promotions, events, and product launches.</li><li class="ql-indent-1">Coordinate with sales teams to align marketing efforts with sales goals.</li></ul><ol><li>Analytics and Reporting:</li></ol><ul><li class="ql-indent-1">Track, analyze, and report on the effectiveness of marketing campaigns.</li><li class="ql-indent-1">Provide insights and recommendations for improvement based on data.</li></ul><ol><li>Partnerships and Collaboration:</li></ol><ul><li class="ql-indent-1">Build relationships with external vendors, agencies, and influencers to enhance campaign reach.</li><li class="ql-indent-1">Collaborate with internal teams for cross-functional marketing initiatives.</li></ul><h3>Requirements:</h3><ol><li>Education:</li></ol><ul><li class="ql-indent-1">Bachelor's degree in Marketing, Business Administration, or related field (Master’s preferred).</li></ul><ol><li>Experience:</li></ol><ul><li class="ql-indent-1">3-5 years of experience in marketing, preferably in the hospitality or luxury segment.</li><li class="ql-indent-1">Proven track record in digital marketing, campaign management, and brand development.</li></ul><ol><li>Skills:</li></ol><ul><li class="ql-indent-1">Strong knowledge of marketing tools, CRM platforms, and analytics software.</li><li class="ql-indent-1">Excellent communication, creative thinking, and analytical skills.</li><li class="ql-indent-1">Proficiency in social media management, SEO, and email marketing.</li></ul><ol><li>Attributes:</li></ol><ul><li class="ql-indent-1">Ability to multitask and manage multiple projects simultaneously.</li><li class="ql-indent-1">Self-motivated, detail-oriented, and a team player.</li><li class="ql-indent-1">Passion for sustainability and eco-tourism (preferred).</li></ul>What We Offer:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth in a dynamic environment.</li><li>The chance to contribute to a brand known for its eco-luxury ethos.</li></ul>Application Process:Interested candidates can send their resume and portfolio to Careers@themachan.com with the subject line "Application for Assistant Manager - Marketing."

The Machan Resort LLP