Job description We are looking for a customer-oriented Support Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will provide support via phone, email, and other communication channels to help customers get the most out of our products and services.

Job descriptionSuvit Fintech Pvt Ltd. an AI-powered Accounting Automation Software Company is Hiring for Sales Executive as below;Job Title: Sales ExecutiveWho are we?Suvit is a universal platform for integration of various accounting and tax programs into a single office environment. It is an AI-powered Accounting A

<h3>About Suvit</h3> Suvit Fintech Pvt. Ltd. provides a cutting-edge cloud and on-premise automated accounting platform that caters to all your accounting needs. Our platform is trusted by over 4,000 tax professionals, empowering them with tools for enhanced efficiency, accuracy, and seamless integrations. <h3>Job Overview</stron

<h3>About Suvit</h3>Suvit Fintech Pvt. Ltd. provides a cutting-edge cloud and on-premise automated accounting platform that caters to all your accounting needs. Our platform is trusted by over 4,000 tax professionals, empowering them with tools for enhanced efficiency, accuracy, and seamless integrations.<h3>Job Overview</h3>We are looking for a creative

Company OverviewSuvit Fintech Private Limited is a cutting-edge platform designed to integrate various accounting and tax programs into a single cohesive office environment. As a leader in the Fintech and SaaS industry, Suvit excels in managing vast financial data flows, ensuring seamless automation of finance management processes. Based in Surat with a dedicated team of

Suvit is an universal platform for integrating various accounting and tax programs into a single office environment. Suvit helps you stitch together a seamless journey in managing financial data and operations through a single platform. Whether you are a taxpayer or a tax expert, it does not matter. The main task is to provide a convenient open architecture for processing massive financial data flows and automating finance management processes.

Company OverviewSuvit Fintech Private Limited is a pioneering universal platform located in Surat, specializing in integrating various accounting and tax programs into a cohesive office environment. We aim to streamline financial data management and operations, offering an open architecture for processing large financial data flows. Our suite of services benefits both taxpayers and tax experts by providing a seamless and automated finance management process. Job OverviewWe are looking for a dedicated Customer Support Executive to join Suvit Fintech Private Limited on a full-time basis. The position is based in our Surat headquarters. The successful candidate will play a crucial role in ensuring our clients receive outstanding assistance, managing communication, and resolving any challenges swiftly and efficiently. Qualifications and Skills<ul><li>Proficient with CRM software such as Salesforce or Zendesk to efficiently manage customer relationships and inquiries.</li><li>Experienced in utilizing live chat support tools like Intercom or LiveChat for real-time customer interaction and problem resolution.</li><li>Ability to handle ticketing systems ensuring that customer issues are documented and addressed in a timely manner.</li><li>Exceptional communication skills, able to convey information clearly and empathetically, responding to customer needs.</li><li>Strong problem-solving skills, analyzing situations quickly to find viable solutions ensuring customer satisfaction.</li><li>Demonstrated ability to multitask, managing multiple customer interactions seamlessly and efficiently under pressure.</li><li>Proficient in conflict resolution, handling challenging situations diplomatically while maintaining a professional demeanor.</li><li>Solid understanding of customer service etiquette, ensuring every customer interaction reflects positively on the company.</li></ul> Roles and Responsibilities<ul><li>Provide exceptional customer support through various channels including email, phone, and live chat.</li><li>Resolve product or service issues by clarifying the customer's concern, determining the cause, and selecting the best solution.</li><li>Utilize CRM software to document and manage all customer interactions, ensuring accurate and timely updates.</li><li>Collaborate with cross-functional teams to resolve complex issues, escalating when necessary to deliver timely solutions.</li><li>Educate customers about product features and benefits, contributing to improved customer satisfaction and retention.</li><li>Continuously update knowledge of company products, services, and industry trends to provide informed support.</li><li>Identify recurring issues and communicate insights for process improvement to enhance the overall customer experience.</li><li>Assist in developing and maintaining support documentation and resources to streamline customer service efforts.</li></ul>

Company OverviewSuvit Fintech Private Limited is a dynamic SaaS company headquartered in Surat, specializing in integrating diverse accounting and tax programs into one cohesive office environment. Our platform is designed to facilitate the seamless management of financial data and operations. At Suvit, whether you are a taxpayer or a tax expert, our mission is to simplify the process of automating finance management. Visit us at <a href="https://www.suvit.io/" rel="noopener noreferrer" target="_blank">suvit.io</a> to learn more about our innovative solutions. Job OverviewWe are looking for a passionate and experienced Sales Team Lead to join our innovative team at Suvit Fintech Private Limited. This senior-level, full-time position is based in Ahmedabad and focuses on driving sales growth and leading our sales team to success. The ideal candidate will have a strong background in software sales, with proven leadership and team management skills, and a strategic approach to enhancing performance metrics and customer relationships. Qualifications and Skills<ul><li>Extensive experience in leadership and proficient team management to motivate and guide the sales team towards meeting targets.</li><li>Strong negotiation techniques to effectively close deals and foster mutually beneficial agreements with clients.</li><li>Expertise in sales strategy development to craft and implement plans that increase market penetration and revenue.</li><li>Analytical ability to assess performance metrics and make data-driven decisions to improve team efficiency.</li><li>Proven proficiency in customer relationship management to maintain a strong rapport with clients and understand their needs.</li><li>Track record of success in software sales with a deep understanding of market trends and client expectations.</li><li>Excellent communication skills for clearly conveying ideas and feedback among team members and stakeholders.</li><li>Strategic thinking with the ability to foresee potential challenges and develop effective solutions for the sales process.</li></ul> Roles and Responsibilities<ul><li>Lead and mentor the sales team, setting clear objectives and providing ongoing support and guidance to achieve those goals.</li><li>Develop and execute strategic sales plans to expand the customer base and increase market share across the region.</li><li>Monitor and analyze sales performance metrics, ensuring continuous improvement and the achievement of sales targets.</li><li>Build and maintain strong, lasting relationships with key clients and stakeholders to foster trust and business engagement.</li><li>Collaborate with management to set sales targets and budgets that align with company objectives and market potential.</li><li>Create and present sales forecasts and reports to senior management, providing insights and recommendations for improvement.</li><li>Identify training and development needs for team members to enhance skills and effectiveness in their roles.</li><li>Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities and challenges.</li></ul> Interested Candidates Can Share their CV on divya.patel@suvit.io or can contact on 9898042073

Company OverviewSuvit Fintech Private Limited is a pioneering company in the Fintech and SaaS industry, offering a universal platform that integrates various accounting and tax programs into a singular office environment. With its headquarters in Surat and a dedicated team of 11-50 employees, Suvit enhances the management of financial data and operations through its open architecture, automating finance management processes. For more details, visit our website at <a href="https://www.suvit.io/" rel="noopener noreferrer" target="_blank">www.suvit.io</a>. Job OverviewWe are seeking a dynamic and driven Sales Executive to join our team at Suvit Fintech Private Limited. This full-time position is based in our Ahmedabad office and involves leveraging your skills in CRM software, negotiation, and market analysis to drive sales and foster customer relationships. The ideal candidate will have experience in lead generation and software sales, with a strong understanding of customer relationship management and Tally ERP. Qualifications and Skills<ul><li>Proficient in CRM software such as Salesforce or Zoho to effectively manage and analyze customer interactions.</li><li>Strong negotiation skills to close deals and achieve sales targets consistently.</li><li>In-depth knowledge of customer relationship management practices for long-term client retention.</li><li>Competency in market analysis to identify trends and develop effective sales strategies.</li><li>Familiarity with Tally ERP software to better understand client requirements and provide tailored solutions.</li><li>Experience in software sales with a focus on fintech solutions to appropriately address client needs.</li><li>Excellent communication and interpersonal skills to build rapport with clients and team members.</li></ul> Roles and Responsibilities<ul><li>Engage potential clients through effective lead generation strategies to expand the customer base.</li><li>Utilize CRM tools to track and analyze sales activities, ensuring effective pipeline management.</li><li>Conduct market research to identify new opportunities and stay updated on industry trends.</li><li>Negotiate contracts and close agreements to maximize profits and ensure client satisfaction.</li><li>Collaborate with internal teams to deliver customized solutions that meet client needs.</li><li>Maintain strong customer relationships and ensure high levels of customer satisfaction.</li><li>Provide regular sales reports and forecasts to the management team to align on sales objectives.</li><li>Participate in networking events and conferences to represent Suvit and promote its offerings.</li></ul> Interested Candidates Can Share their CV on divya.patel@suvit.io or can contact on 9898042073

Company OverviewSuvit Fintech Private Limited is a cutting-edge company headquartered in Surat, focused on integrating various accounting and tax programs into a single office environment. For more information, visit <a href="https://www.suvit.io/" rel="noopener noreferrer" target="_blank">our website</a>. Job OverviewWe are seeking a Customer Support Specialist for our Surat location on a full-time basis. The ideal candidate will be responsible for providing exceptional support and a seamless customer experience by addressing customer queries and concerns related to our fintech platform. As the first point of contact, you will play a crucial role in maintaining customer satisfaction and loyalty. Qualifications and Skills<ul><li>Proven experience of 1 -3 yrs. in using CRM systems to manage customer relationships and streamline support processes effectively.</li><li>Skilled in handling live chat support tools to assist customers in real-time and provide solutions promptly.</li><li>Ability to multitask efficiently, managing various customer inquiries simultaneously without compromising on quality.</li><li>Excellent communication skills in both verbal and written forms to interact with customers and convey clear information.</li><li>Knowledge of Zoho software is crucial for handling customer data and tracking interactions seamlessly.</li><li>Proficient in customer handling techniques, ensuring a positive and professional experience for every client interaction.</li><li>Critical thinking skills to resolve customer issues creatively and improve overall customer satisfaction and loyalty.</li><li>Ability to work independently and as part of a team, contributing to group efforts to enhance service delivery.</li></ul> Roles and Responsibilities<ul><li>Provide timely and accurate responses to customer queries via phone, email, and live chat support tools.</li><li>Utilize CRM systems to track customer interactions and gather data to identify patterns and possible solutions.</li><li>Coordinate with other departments to ensure customer issues are addressed and resolved efficiently.</li><li>Continuously update knowledge of products and services to offer the most relevant information to customers.</li><li>Collect and report customer feedback to the management team to facilitate service improvements and innovations.</li><li>Assist in developing customer support related documents, such as FAQs and troubleshooting guides.</li><li>Identify areas for improvement in the support process and suggest changes to enhance service delivery.</li><li>Maintain a high level of professionalism and empathy in all customer interactions to build trust and rapport.</li></ul> Interested Candidates can share their CV on divya.patel@suvit.io or can contact on 989804073

Company OverviewSuvit Fintech Private Limited is an innovative firm in the Fintech and SaaS industry, based in Surat. We offer a universal platform that integrates various accounting and tax programs into a seamless office environment for efficient financial data and operations management. Our platform is designed for both taxpayers and tax experts, aiming to simplify the process by providing an open architecture for processing massive financial data flows and automating finance management. Job OverviewWe are seeking a motivated Junior Inside Sales Representative to join our team in Surat. This is a full-time position for individuals with 1 to 3 years of relevant work experience. The ideal candidate will engage in cold calling, nurturing leads, and building customer relationships to drive sales within the Fintech and SaaS industry. Qualifications and Skills<ul><li>Cold calling (Mandatory skill): Extensive experience and effectiveness in initiating communication with potential customers through unsolicited phone calls.</li><li>Good Communication skill (Mandatory skill): Excellent verbal and written communication abilities to convey information clearly and effectively to potential clients.</li><li>Proficiency in CRM software: Skilled in using Customer Relationship Management software to manage interactions and data effectively.</li><li>Salesforce experience: Hands-on experience with Salesforce to streamline the sales process and improve customer relations.</li><li>Lead generation: Proven ability to identify and cultivate potential leads that convert into sales opportunities.</li><li>Sales negotiation: Strong negotiation skills to close deals and agreements while ensuring beneficial outcomes for all parties involved.</li><li>Customer relationship management: Expertise in managing customer accounts to enhance satisfaction and loyalty.</li><li>Interpersonal skill: Ability to build and maintain relationships with clients and colleagues to foster collaboration and support.</li></ul> Roles and Responsibilities<ul><li>Conduct cold calls to prospective clients to introduce Suvit's platform and services.</li><li>Generate leads and nurture client relationships to move prospects through the sales funnel.</li><li>Utilize CRM tools to track customer interactions and update customer information.</li><li>Collaborate with the sales and marketing teams to develop effective strategies for market penetration.</li><li>Engage in sales negotiations to close contracts while building long-term relationships.</li><li>Understand the needs and requirements of potential clients to tailor solutions that meet their financial management needs.</li><li>Maintain comprehensive and up-to-date knowledge of Suvit's platform features and industry trends.</li><li>Participate in sales meetings and training sessions to enhance knowledge and skills.</li></ul>