Role: Sr. Manager Operations – Soft services Department: Operations Location: 1 / 2, Lalitha Nilaya, 4th Cross, RMV II Stage, Bhoopasandra, Bangalore – 560094 Preferably: Immediate Joiners 1. Operational Management<ul><li>Ensure smooth day

Job&nbsp;TitleOperations&nbsp;ManagerManager&nbsp;Incumbent&nbsp; DepartmentOperationsLocation&nbsp;MumbaiReporting&nbsp;toOperation Head&nbsp;Jobs&nbsp;Reportinginto</

Implement&nbsp;the&nbsp;Operations&nbsp;delivery&nbsp;strategy&nbsp;to&nbsp;ensure&nbsp;timely&nbsp;planning&nbsp;and&nbsp;execution&nbsp;of&nbsp;all&nbsp;clientprojects&nbsp;adhering&nbsp;to&nbsp;defined&nbsp;standards&nbsp;of&nbsp;cost,&nbsp;quality&nbsp;and&nbsp;C-Sat.&nbsp;&nbsp;Responsibility:</

Excetra is one of the recognized names today in facility management vertical. It’s been a name that has been synonymous for facility management services dedicated to improve the facility and administrative standards and to create a congenial atmosphere to get the best results.

Excetra offers consultancy and planning in order to work out appropriate economical facility services and administrative support for your specific needs. We pride ourselves on being able to precisely identify, plan and execute facility services that are completely for your specific needs.

Excetra founded and promoted by a group of young professionals, who have vast experience in the field of facility related services, having worked in various Indian and MNCs.

We are looking for Asst. General Manager – Technical &amp; Soft Services with proven experience in overseeing daily operations. The ideal candidate should be an effective communicator with strong abilities to delegate responsibilities and collaborate across all the departments within the organization. Dedication, focus and a desire to maximise efficiency and productivity is key.Strategic Planning and Execution:Develop and implement strategies for both technical and soft services, aligning them with the overall business objectives.&nbsp;Team Leadership &amp; Management:Recruit, train, motivate, and evaluate technical and soft services staff, fostering a positive and high-performing work environment.&nbsp;Budget Management:Oversee and control the budget for both technical and soft services, ensuring efficient resource allocation and cost-effectiveness.&nbsp;Service Delivery:Ensure the timely and effective delivery of both technical and soft services, meeting or exceeding customer expectations.&nbsp;Quality Control:Implement and maintain quality control measures to ensure the high quality of all services provided.&nbsp;Vendor Management:Manage relationships with vendors and contractors, ensuring they meet quality and performance standards.&nbsp;Reporting and Analysis:Track key performance indicators (KPIs) and provide regular reports on the performance of both technical and soft servicesContinuous Improvement:Identify areas for improvement in both technical and soft services and implement strategies to drive continuous improvement.&nbsp;Safety and Compliance:Ensure compliance with all relevant safety regulations and industry standardsSkills and Qualifications:<ul><li>Leadership and Management:&nbsp;Strong leadership and management skills, with the ability to motivate and inspire teams.</li><li>Technical Knowledge:&nbsp;A strong understanding of technical operations and processes.</li><li>Soft Skills:&nbsp;Excellent communication, interpersonal, and problem-solving skills.</li><li>Strategic Thinking:&nbsp;Ability to develop and implement effective strategies.</li><li>Budget Management:&nbsp;Experience in managing budgets and financial resources.</li><li>Problem-Solving:&nbsp;Ability to identify and solve problems effectively.</li><li>Communication:&nbsp;Excellent verbal and written communication skills.</li><li>Organizational Skills:&nbsp;Strong organizational and time management skills.</li><li>Industry Knowledge:&nbsp;Knowledge of relevant industry standards and regulations.</li><li>Experience:&nbsp;Proven experience in managing technical and soft services teams.</li><li>Education:&nbsp;Bachelor's degree in a related field with 10+ Years of equivalent experience.&nbsp;</li></ul>Key Responsibilities: <ul><li>Oversee daily operations and provide guidance to help employees strengthen their skills</li><li>Assign weekly performance goals and ensure their completion</li><li>Develop strategic plans to optimize productivity</li><li>Develop new business relationships and find opportunities for expansion</li><li>Resolve internal staff conflicts efficiently and ensure positive motivation</li><li>Enforce company policies, procedures, standards, guidelines and cultural values</li><li>Improve operational management systems, processes, and best practices to enhance efficiency and effectiveness.</li><li>Monitor and supervise the production or manufacturing process to ensure smooth operations and optimal outcomes.</li><li>Manage the organization’s operational budgets, ensuring efficient utilization of resources.</li><li>Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.</li><li>Manage strategic partnerships with suppliers and vendors, ensuring their compliance with the company’s needs and demands.</li><li>Conduct risk assessments and implement preventive measures to mitigate potential risks.</li><li>Formulate strategic and operational objectives aligned with organizational goals.</li><li>Analyze financial data to identify opportunities for improving profitability.</li><li>Lastly, perform quality controls and monitor production Key Performance Indicators (KPIs) to ensure consistent, high-quality output.</li></ul> Work location: Sanjay Nagar Bhoopsandra, Bangalore - 560094

Travel Desk / Front Desk Executive&nbsp;Customer service:&nbsp;Greet guests, answer phone calls, and handle client complaintsAdministrative tasks:&nbsp;Manage schedules, organize files, and maintain office suppliesSupervision:&nbsp;Assign work to employees and ensure that front office staff adhere to policies and proceduresTroubleshooting:&nbsp;Solve crises and report to upper managementBudgeting:&nbsp;Handle budgets and payrollsPlanning:&nbsp;Plan business travel and schedule appointmentsCommunication:&nbsp;Respond to emails and communicate with clients and stakeholders&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Booking travel arrangements:<ul><li>Researching and booking flights, hotels, car rentals, and other transportation options based on client needs and budget.&nbsp;</li><li>Negotiating rates with vendors to secure the best deals.&nbsp;</li><li>Managing travel booking systems and online platforms.&nbsp;</li><li>&nbsp;Assisting with visa applications and necessary travel documentation </li><li>Ensuring travelers have all required documents and necessary information</li><li>Providing pre-trip information and support</li><li>Managing travel changes and cancellations efficiently</li><li>Collaborating with internal stakeholders like HR and finance departments to manage travel requests</li><li>Communicating with travel vendors and suppliers to confirm bookings and address any issues.</li></ul>Work Location: BangaloreMinimum Experience Required: 3-4 YearsSalary : Rs. 5 – 6 LPA

Open Position : Operations Head – Facilities / Soft servicesWork Location : &nbsp;BangaloreSalary : Rs.60,000-Rs.70,000 Per month&nbsp;Candidate Should be with prior Facility Management Industry work experience.Should be Available to Join Immediately.Two Wheeler – CompulsoryMail id : <a href="mailto:hr@excetra.in" rel="noopener noreferrer" target="_blank">hr@excetra.in</a> Whatsapp : +91 9148039111Roles &amp; Responsibilities :&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain service standards for accuracy, productivity and reliability·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage&nbsp;the day to day&nbsp;operations&nbsp;at client locations ensuring no disruptions·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure regulatory, compliance and legal rules are followed·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interaction between site customers, vendors.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparing MIS based on daily/weekly/Monthly reports from the different sites.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Performance evaluation of the Team·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop the customer base.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop &amp; closely monitor the Service Level Agreements of all the vendors &amp; report·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain all records related to the performance of as per the SLA.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop MIS reports·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure on time billing and collections·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Address operational issues and concerns in a timely fashion.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluate current operational strategies and recommend improvements.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Actively participates in&nbsp;team meetings and other open forums··&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparation of PM schedule (52week), daily, weekly, monthly, quarterly checklist.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manpower management : Retention &amp; Absenteeism, Attrition ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Keep Track of &nbsp;assets, tools inventory,PM activity,etc·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain the documents like Attendance &amp; obtaining the Client Approvals for Billing &amp; Salary etc.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reward&amp;Recognition: Ensuring the staff are suitably recognized and rewarded as part of team motivational programme.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Deployment&amp;workschedule :Ensuring deployment of resources across all shifts and completion of planned activities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;MIS Reports: Compilation and presentation of daily ,weekly, fortnightly and monthly reports ,analysis·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Checklists/Registers: All checklists and registers are maintained upto date and kept ready.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Management (Preparation, monitoring, tracking &amp; controlling)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should be willing travel out stations i.e out of Karnataka for Transition·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should have basic knowledge on Technical Services.

We are looking for Accounts Executive with knowledge to maintain day to accounts.Experience: 2 to 3 Years with Stable employment historyLocation: Bhoopasandra , BangaloreSalary : Rs. 25-28 K per monthQualification: Bachelor’s Degree&nbsp;&nbsp;Availability:&nbsp;Willing to join ImmediatelyContact : hr@excetra.in / +91 9148039111Job Description:&nbsp;Record day-to-day transactions and maintain books of accounts.•	Preparing and maintaining all the important documents and notes for further procedure.•	Manage and monitor the cash and cash equivalents transactions and maintain working capital and liquidity.•	Generating reconciliation of bank, customers and supplier’s account.•	Identifying transactions and performing closing•	procedure and adjusting entries.•	Generating the financial reports and cash flow statements and reporting to the top-level authorities.•	Maintain the stock register by observing the movements of stock.•	Examining fixed asset movements and computing the depreciation and other value reductions.•	Preparation of GST computation.•	Ensure deduction and payments of TDS.•	Correspondence with clients, suppliers, auditors, bankers and other related parties.•	Performs various other duties and activities as assigned by management.SKILL required:•	MS Excel•	Tally, ERP 9•	MS Word•	Letter Drafting &amp; Mail Communication

We are looking for Payroll Executive with knowledge in Payroll Processing. 	 	 Experience: 2 to 3 Years with Stable employment history 	 	 Location: Bhoopasandra , Bangalore 	 	 Salary : Rs. 25-30 K per month 	 	 Qualification: Bachelor’s Degree   	 	 Availability:  Willing to join Immediately 	 	 Contact : hr@excetra.in / +91 9148039111 	 	 Job Description: 	 	 We are currently hiring a Payroll Executive to join our Human Resources team. 	 	 Key Responsibilities: 	 	   End-to-End payroll processing and administration 	   Calculating and verifying employee salaries, benefits, and deductions in accordance 	 	 with company policies, employment contracts 	 	   Ensuring timely and accurate data entry of payroll information, including employee 	 	 details, timesheets, and attendance records, to maintain precise payroll records 	 	   Generation and Verification of ESI, EPF and PT calculation 	   Challan preparation and filings under ESI, EPF and PT 	   Generating payroll reports, payroll summaries 	   Coordination with internal HR team for relevant documentation 	   Coordination with employees for resolution of their queries on deductions 	   Generation of UAN number 	   Verification of tax proofs submitted by the employees and approval of the same 	   Co-ordinating closely with the Management and  Finance teams to exchange relevant 	 	 payroll information and resolve payroll-related issues 	 	   Managing Monthly Payroll Payroll Processing 	 	 Key Requirements 	 	   Should hold a Degree in Human Resources or a related field 	   Should have minimum 2-3 Years practical experience in payroll processing 	   Should possess excellent attention to detail for accurate payroll management and 	 	 support 	 	   Should be well-versed in payroll laws, regulations, and compliance requirements 	   Should be proficient in using payroll software and tools to process payroll efficiently, 	 	 generate reports, and manage records 	 	   Should maintain confidentiality and professionalism when handling sensitive data 	 	 No. of Positions: 1 	 	 SKILL required: 	 	 Job location: Bhoopasandra, Near Hebbal , Bangalore 	 	   MS Excel 	   MS Word 	   Letter Drafting & Mail Communication 	 	 

EXCETRA WORKSPACE SOLUTIONS PVT LTD