We are looking for Asst. General Manager – Technical & Soft Services with proven experience in overseeing daily operations. The ideal candidate should be an effective communicator with strong abilities to delegate responsibilities and collaborate across all the departments within the organization. Dedication, focus and a desire to maximise efficiency and productivity is key.

Strategic Planning and Execution:

Develop and implement strategies for both technical and soft services, aligning them with the overall business objectives. 

Team Leadership & Management:

Recruit, train, motivate, and evaluate technical and soft services staff, fostering a positive and high-performing work environment. 

Budget Management:

Oversee and control the budget for both technical and soft services, ensuring efficient resource allocation and cost-effectiveness. 

Service Delivery:

Ensure the timely and effective delivery of both technical and soft services, meeting or exceeding customer expectations. 

Quality Control:

Implement and maintain quality control measures to ensure the high quality of all services provided. 

Vendor Management:

Manage relationships with vendors and contractors, ensuring they meet quality and performance standards. 

Reporting and Analysis:

Track key performance indicators (KPIs) and provide regular reports on the performance of both technical and soft services

Continuous Improvement:

Identify areas for improvement in both technical and soft services and implement strategies to drive continuous improvement. 

Safety and Compliance:

Ensure compliance with all relevant safety regulations and industry standards

Skills and Qualifications:

• Leadership and Management: Strong leadership and management skills, with the ability to motivate and inspire teams.
• Technical Knowledge: A strong understanding of technical operations and processes.
• Soft Skills: Excellent communication, interpersonal, and problem-solving skills.
• Strategic Thinking: Ability to develop and implement effective strategies.
• Budget Management: Experience in managing budgets and financial resources.
• Problem-Solving: Ability to identify and solve problems effectively.
• Communication: Excellent verbal and written communication skills.
• Organizational Skills: Strong organizational and time management skills.
• Industry Knowledge: Knowledge of relevant industry standards and regulations.
• Experience: Proven experience in managing technical and soft services teams.
• Education: Bachelor's degree in a related field with 10+ Years of equivalent experience. 

Key Responsibilities:

• Oversee daily operations and provide guidance to help employees strengthen their skills
• Assign weekly performance goals and ensure their completion
• Develop strategic plans to optimize productivity
• Develop new business relationships and find opportunities for expansion
• Resolve internal staff conflicts efficiently and ensure positive motivation
• Enforce company policies, procedures, standards, guidelines and cultural values
• Improve operational management systems, processes, and best practices to enhance efficiency and effectiveness.
• Monitor and supervise the production or manufacturing process to ensure smooth operations and optimal outcomes.
• Manage the organization’s operational budgets, ensuring efficient utilization of resources.
• Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.
• Manage strategic partnerships with suppliers and vendors, ensuring their compliance with the company’s needs and demands.
• Conduct risk assessments and implement preventive measures to mitigate potential risks.
• Formulate strategic and operational objectives aligned with organizational goals.
• Analyze financial data to identify opportunities for improving profitability.
• Lastly, perform quality controls and monitor production Key Performance Indicators (KPIs) to ensure consistent, high-quality output.

Work location: Sanjay Nagar Bhoopsandra, Bangalore - 560094