Job Description – Customer Service Executive (KANNADA)We are looking for a passionate sales executive to join our team, who should have strong passion, and excellent communication skills. What do we expect from this role?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handling customers through calls·&nbsp;&nbsp;&nbsp;&nbs

This is a full-time on-site role for a Customer Service Executive at EchoPeak Solutions. The Customer Service Executive will be responsible for managing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining customer relationships. Qualifications<ul><li>Customer Satisfaction and Customer Support skills</li><li>6 months - 2 years experience in

Our company is dedicated to helping businesses streamline their operations and improve their bottom line by providing a wide range of solutions designed to meet their unique needs.

At EchoPeak Solutions, we pride ourselves on our commitment to delivering exceptional results to our clients. Our team of highly skilled professionals has years of experience in the industry, and they utilize cutting-edge technology, industry expertise, and proven methodologies to deliver high-quality services that exceed expectations.

We offer a wide range of services, including sales outsourcing and other business process services, to help businesses increase revenue and customer base while reducing costs. Our sales outsourcing services include lead generation, telemarketing, appointment setting, and customer support services.

Company OverviewEchPeak Solutions specializes in providing innovative solutions for businesses looking to streamline operations and optimize profits. Our commitment to excellence is realized through our team of skilled professionals who leverage cutting-edge technology and industry expertise. We offer an array of services including sales outsourcing, lead generation, telemarketing, and more, aimed at boosting revenue and expanding customer bases while reducing operational costs. We are headquartered in Manipal, serving as a dynamic force in the BPO industry. Job OverviewWe are seeking a dynamic Lead Generation Executive to join our team in Udupi, Manipal. This is a full-time role suitable for a Junior-level professional with 6 months to 3 years of experience. The ideal candidate will have a strong background in lead generation, marketing, and communication, and will be responsible for identifying and developing new business opportunities. The role involves working closely with various departments to ensure seamless client acquisition and satisfaction. Qualifications and Skills<ul><li>Proven experience in lead generation with a solid understanding of B2B marketing strategies and methodologies.</li><li>Strong communication skills to effectively present and explain services to potential clients and partners.</li><li>Proficiency in CRM software to manage and track leads is a plus</li><li>Ability to work collaboratively as part of a team, as well as independently, to deliver results aligned with company objectives.</li></ul> Roles and Responsibilities <ul><li>Contact potential clients through calls, emails, and other communications for initial outreach and engagement.</li><li>Identify client needs and suggest appropriate products/services to maintain professional relationships.</li><li>Maintain up-to-date records of interactions, lead status, and feedback in the CRM system.</li></ul>

Role Description This is a full-time on-site role for a Telesales Representative at EchoPeak Solutions in Udupi/Manipal. The role involves engaging with customers over the phone to promote products or services, provide support, and contribute to the sales efforts of the client. Qualifications <ul><li>Must be from Udupi/Mangalore location only.</li><li>Willing to work in night shift (7.30pm-3.30am)</li><li>Excellent Communication skills with neutral accent</li><li> Sales skills is a must</li><li>Previous experience in telesales (international) or related field is a plus</li><li>International (US) experience preferred.</li></ul>

LOCATION : UDUPI/MANIPAL, KARNATAKA PREFERRABLY UDUPI/MANGALORE CANDIDATES ONLY! Salary range - INR 11,000 - 16,000 + Incentives Company Description EchoPeak Solutions is a BPO company in Udipi that provides sales outsourcing and other business process services. The company's services include lead generation, telemarketing, appointment setting, and customer support services. Their solutions are designed to reduce costs and increase revenue and customer base for businesses. The company has a highly skilled and experienced team that uses the latest technologies and industry-standard practices to ensure high-quality services tailored to their clients' specific requirements. Role Description This is a full-time on-site role for a Customer Service Representative (telesales). The Customer Service Representative will be responsible for managing customer interactions via phone and email. Qualifications - Customer Service Representatives and Customer Support skills - Excellent verbal and written communication skills - Patience and problem-solving skills - Ability to handle stress and multitask - bachelor's degree preferred - Experience in the BPO industry or similar customer service-related fields is a plus

**Looking for candidates from Udupi/Mangalore ONLY* Role Description:This is a full-time, on-site role for a Customer Service Representative located in Udipi.- Tele sales.- Shift timings - 5.30am-2.30pm, Monday-Friday Qualifications:<ul><li>Bachelor's degree or equivalent in a relevant field</li><li>Strong verbal and written communication skills</li><li>Experience in customer service / tele sales</li></ul> Company DescriptionEchoPeak Solutions is a business process outsourcing (BPO) company that offers a wide range of services, including sales outsourcing and other business process services. The company's sales outsourcing services include lead generation, telemarketing, appointment setting, and customer support services. EchoPeak Solutions' sales outsourcing solutions are designed to help businesses increase their revenue and customer base while reducing costs. The company's team of professionals is highly skilled and experienced, and they use the latest technologies and industry-standard practices to ensure the highest level of accuracy and quality in their services. The company works closely with its clients to understand their business goals and objectives and tailors its services to meet their specific requirements.

Job Title: Customer service Executive (sales)Location: MANIPAL (UDUPI) - Onsite only&nbsp; Job Summary: As a Customer service Executive (sales), you will play a crucial role in driving revenue growth for our company through effective telephone-based sales techniques. You will be responsible for contacting potential customers, understanding their needs, and persuasively promoting our products or services to meet targets. Key Responsibilities: <ul><li>Outbound Sales Calls: Make proactive outbound calls to potential customers from provided leads, databases, or cold-calling efforts.</li><li>Product Knowledge: Develop a deep understanding of the company's products or services to effectively communicate their features, benefits, and value propositions to customers.</li><li>Customer Engagement: Build and maintain relationships with customers through effective communication, addressing their inquiries, and providing exceptional customer service.</li><li>Sales Pitch: Deliver compelling and persuasive sales pitches to potential customers, highlighting the unique selling points of our offerings.</li><li>Closing Deals: Employ effective sales techniques to close deals, overcome objections, and secure customer commitments.</li><li>Target Achievement: Meet or exceed daily, weekly, and monthly sales targets and quotas.</li><li>Lead Qualification: Identify and qualify leads to ensure they meet the criteria for potential customers.</li><li>Data Management: Maintain accurate and up-to-date records of customer interactions, sales activities, and progress in the CRM system.</li><li>Feedback and Reporting: Provide regular feedback to the sales manager or team leader regarding market trends, customer feedback, and sales performance.</li><li>Adherence to Sales Processes: Follow established sales processes, scripts, and guidelines while adapting to customer responses and needs.</li><li>Professionalism: Maintain a professional and positive attitude during all customer interactions, demonstrating respect and empathy.</li></ul> Qualifications: <ul><li>Minimum of 1-2 years of experience in tele-sales or a similar role.</li><li>Excellent communication skills, both verbal and written.&nbsp;</li><li>Proficiency in the use of CRM software and other sales-related tools (not mandatory).</li><li>Strong negotiation and persuasion skills.</li><li>Ability to work independently and as part of a team.</li><li>Resilience and persistence in achieving sales targets.</li></ul>Adaptability to changing sales strategies and customer preferences.