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Customer Service Executive

Manipal
Full-Time
Junior: 1 to 3 years
Posted on Jan 29 2025

About the Job

Skills

communication skills
CRM software
Live chat support
Data entry
Customer Handling
Problem solving

This is a full-time on-site role for a Customer Service Executive at EchoPeak Solutions. The Customer Service Executive will be responsible for managing customer inquiries, resolving issues, ensuring customer satisfaction, and maintaining customer relationships.


Qualifications

  • Customer Satisfaction and Customer Support skills
  • 6 months - 2 years experience in customer service roles
  • Strong communication and problem-solving skills
  • Ability to work effectively in a team
  • Knowledge of CRM systems is a plus
  • Bachelor's degree preferred


About the company

Our company is dedicated to helping businesses streamline their operations and improve their bottom line by providing a wide range of solutions designed to meet their unique needs. At EchoPeak Solutions, we pride ourselves on our commitment to delivering exceptional results to our clients. Our team of highly skilled professionals has years of experience in the industry, and they utilize cutting ...Show More

Industry

Business Process Outsourc...

Company Size

11-50 Employees

Headquarter

Manipal

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