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Customer Service Representative

Manipal
Full-Time
Junior: 1 to 3 years
11K - 16K (Per Month)
Posted on Feb 06 2024

About the Job

Skills

Chat
Skilled Multi-tasker
Etiquette
Data Entry
Interpersonal Skills
Customer Service

LOCATION : UDUPI/MANIPAL, KARNATAKA


PREFERRABLY UDUPI/MANGALORE CANDIDATES ONLY!




Salary range - INR 11,000 - 16,000 + Incentives






Company Description


EchoPeak Solutions is a BPO company in Udipi that provides sales outsourcing and other business process services. The company's services include lead generation, telemarketing, appointment setting, and customer support services. Their solutions are designed to reduce costs and increase revenue and customer base for businesses. The company has a highly skilled and experienced team that uses the latest technologies and industry-standard practices to ensure high-quality services tailored to their clients' specific requirements.


Role Description






This is a full-time on-site role for a Customer Service Representative (telesales). The Customer Service Representative will be responsible for managing customer interactions via phone and email.


Qualifications


- Customer Service Representatives and Customer Support skills


- Excellent verbal and written communication skills


- Patience and problem-solving skills


- Ability to handle stress and multitask


- bachelor's degree preferred


- Experience in the BPO industry or similar customer service-related fields is a plus

About the company

Our company is dedicated to helping businesses streamline their operations and improve their bottom line by providing a wide range of solutions designed to meet their unique needs. At EchoPeak Solutions, we pride ourselves on our commitment to delivering exceptional results to our clients. Our team of highly skilled professionals has years of experience in the industry, and they utilize cutting ...Show More

Industry

BPO

Company Size

11-50 Employees

Headquarter

Manipal

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