Company OverviewBroomees India, established in 2020, is a trailblazer in the Professional Services industry, offering a curated platform for hiring trained, experienced, and pandemic-ready helpers. With a strong foothold in New Delhi, our innovative solutions cater to diverse helper needs, expanding over a workforce of 11-50 employees. Job Overvi

Company OverviewBroomees India, established in 2020, is revolutionizing the unorganized sector as a one-stop destination for all helper needs. Our platform provides customers with trained, experienced, and pandemic-ready helpers across various areas. As a professional services company based in New Delhi, we are committed to simplifying the process of hiring domestic help

About the company -Broomees is a leading domestic help hiring platform, founded in 2021. We provide services in Tier-1 cities like Delhi, Noida, Gurugram, Bangalore &amp; Pune. Our professionals offer babysitting, cooking, and housekeeping services. Supported by global VCs, Shark Tank India, and industry leaders, we offer reliable, high-quality assistance for our custome

Established in 2020, Broomees is revolutionizing the unorganized sector to bring to the customers, one curated platform for all their helper needs. We are a one-stop destination that helps customers hire trained, experienced and pandemic-ready helpers in various areas.

About us -Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to our clients in Delhi, Noida and Gurugram. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. Backed by Global VC’s, Shark Tank India and Successful Industry Leaders. We pride ourselves on providing reliable, high-quality assistance to allow our clients to focus on what matters most to them. From part-time to full-time support, we have the expertise and resources to handle all your household needs. Roles: ● Manage customer inquiries and requests with the objective of converting them into potential clients.● Utilize a proactive approach to ensure the customer concerns and the attainment of high levels of customer satisfaction. ● Establish sustainable relationships and trust with customer accounts through open and interactive communication. ● Compile sales reports through the collection and analysis of customer information post payment. Requirements: ● Possess exceptional listening, written, and verbal communication skills. ● Demonstrate a proven track record of customer success experience through phone, email, and chat communication. ● Excel at problem-solving and should have negotiation skills. ● Bachelor's Degree in any related field. ● Relevant Experience of 0.6-1 years. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month

About us -Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to our clients in Delhi, Noida and Gurugram. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. Backed by Global VC’s, Shark Tank India and Successful Industry Leaders. We pride ourselves on providing reliable, high-quality assistance to allow our clients to focus on what matters most to them. From part-time to full-time support, we have the expertise and resources to handle all your household needs. Roles: ● Manage customer inquiries and requests with the objective of converting them into potential clients.● Utilize a proactive approach to ensure the customer concerns and the attainment of high levels of customer satisfaction. ● Establish sustainable relationships and trust with customer accounts through open and interactive communication. ● Compile sales reports through the collection and analysis of customer information post payment. Requirements: ● Possess exceptional listening, written, and verbal communication skills. ● Demonstrate a proven track record of customer success experience through phone, email, and chat communication. ● Excel at problem-solving and should have negotiation skills. ● Bachelor's Degree in any related field. ● Relevant Experience of 0.6-1 years.

About us -Broomees is a leading domestic help hiring platform, founded in 2021 to provide top-notch services to our clients in Delhi, Noida and Gurugram. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. Backed by Global VC’s, Shark Tank India and Successful Industry Leaders. We pride ourselves on providing reliable, high-quality assistance to allow our clients to focus on what matters most to them. From part-time to full-time support, we have the expertise and resources to handle all your household needs. Roles: ● Manage customer inquiries and requests to convert them into potential clients. ● Utilise a proactive approach to ensure customer concerns and high levels of customer satisfaction. ● Establish sustainable relationships and trust with customer accounts through open and interactive communication. ● Compile sales reports through the collection and analysis of customer information post-payment. Requirements: ● Possess exceptional listening, written, and verbal communication skills. ● Demonstrate a proven track record of customer success experience through phone, email, and chat communication. ● Excel at problem-solving and should have negotiation skills. ● Bachelor's Degree in any related field. ● Relevant Experience of 0.6-1 years. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month

Company Overview Established in 2020, Broomees India is revolutionizing the unorganized sector by offering a curated platform for all helper needs. We help customers hire trained, experienced, and pandemic-ready helpers in various areas. With a team of 11-50 employees, our headquarters is located in New Delhi. Visit us at <a href="https://broomees.com/" rel="noopener noreferrer" target="_blank">Broomees India</a>.Job Overview We are seeking a Junior Customer Relationship Manager to join our team in Delhi. The ideal candidate will have 1 to 3 years of work experience in customer relationship management or a related field. This role involves ensuring high customer satisfaction by providing excellent service and addressing customer needs efficiently. Qualifications and Skills<ul><li>Customer Service Orientation (Mandatory skill)</li><li>Strong communication skills to effectively interact with clients and team members.</li><li>Ability to solve problems quickly and effectively to maintain customer satisfaction.</li><li>Leadership skills to guide and motivate your team towards achieving organizational goals.</li><li>Analytical skills to interpret data and make strategic decisions.</li><li>Interpersonal skills to build and maintain strong customer relationships.</li><li>Ability to meet sales targets and contribute to the company's growth.</li></ul> Roles and Responsibilities<ul><li>Develop and maintain strong customer relationships by providing exceptional service.</li><li>Identify customer needs and find solutions to ensure satisfaction.</li><li>Analyze customer data to improve service and increase customer retention.</li><li>Lead and motivate a team to achieve customer service goals.</li><li>Collaborate with other departments to ensure seamless customer experiences.</li><li>Develop strategies to improve customer service processes and policies.</li><li>Handle complaints and resolve issues in a timely and effective manner.</li></ul>

Company OverviewEstablished in 2020, Broomees India is revolutionizing the unorganized sector to bring to the customers, one curated platform for all their helper needs. We are a one-stop destination that helps customers hire trained, experienced and pandemic-ready helpers in various areas. Broomees India has 11-50 employees and is headquartered in New Delhi. The company belongs to the Professional Services industry. Visit us at <a href="https://broomees.com/" rel="noopener noreferrer" target="_blank">Broomees India</a>. Job OverviewWe are seeking a Post Sales Relationship Manager to join our team at Broomees India, located in New Delhi. This is a full-time, junior-level position suitable for candidates with 1 to 3 years of relevant work experience. The ideal candidate will manage post-sales customer relationships and ensure a high level of client satisfaction. Qualifications and Skills<ul><li>Excellent communication skills (Mandatory skill)</li><li>Experience in customer relationship management, focusing on post-sales support</li><li>Strong problem-solving abilities to identify and resolve client issues promptly</li><li>Proficiency in negotiation techniques to handle various client demands effectively</li><li>Ability to develop and implement sales strategies to enhance post-sales processes</li><li>Proven track record in client retention and maintaining long-term relationships</li><li>Experience in cross-selling additional services or products to existing clients</li><li>Capacity to work independently and take initiative to address client needs</li></ul> Roles and Responsibilities<ul><li>Build and maintain strong relationships with clients after the sales process</li><li>Address and resolve any post-sales issues or concerns raised by clients</li><li>Identify opportunities for cross-selling additional services or products to existing clients</li><li>Work closely with the sales team to ensure seamless transition from pre-sales to post-sales support</li><li>Develop and implement strategies for improving client satisfaction and retention</li><li>Conduct regular follow-ups and check-ins with clients to ensure continued satisfaction with services</li><li>Provide clients with updates on new services or improvements to existing services</li><li>Collaborate with other departments to ensure client needs are met and issues are resolved promptly</li></ul>