We are hiring for Service Coordinator who has 3 to 5 years of experience in service department. Brief job description for your reference.
Respond promptly to OEM/Dealer inquiries regarding water purification spares.
Prepare and send accurate quotations in line with customer requirements.
Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
Ensure timely dispatch of spares by closely following up with the Stores.
Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
Work cross-functionally to address any delays or operational issues.
Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.

Qualifications & Skills:
Bachelor’s degree in any field.
3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.
Proficiency in CRM / SAP, Knowledge of MS Office.
MS Office (Excel, Word).
Strong communication skills, both verbal and written.
Excellent organizational and multitasking abilities.

Greetings from Alfaa UV Expert !!We are hiring for Service Coordinator who has experience of 0.6 months to 1 year in service industry. Roles &amp; Responsibilities<ul><li>Answer customer calls promptly and professionally.</li><li>Troubleshoot and resolve customer issues or escalate them to appropriate departments.</li><li>Help customers with service orders, renewals, or upgrades.</li><li>Collaborate with other team members or departments to resolve complex issues.</li></ul> Skills &amp; Qualifications Strong verbal communication, listening, and interpersonal skills.Familiarity with customer service software, CRM tools, or phone systems.Prior experience in a call center or customer service role is preferred.Should be graduate . *Immediate joiners are more preferable. Note-Only male candidates should apply. Intrested candidates can share their resume on admin1@alfauv.com

Greetings from Alfaa UV Expert !! We are currently looking for Service Coordinator ,brief job description is as follow.<ul><li>Handling the customer complaints on email &amp; Phone Calls</li><li>Solving the customer complaints by arranging the service technician pan India.</li><li>Preparing service technicians scheduling.</li><li>Offering AMC &amp; Spare Parts quotations to Customers.</li><li>Making the Invoices in SAP &amp; CRM.</li><li>Coordinating with customers on order readiness &amp; dispatch.</li><li>Coordinating with the factory team for material requirements.</li><li>Follow up on outstanding payments.</li><li>Maintaining Various MIS Reports.&nbsp;&nbsp;&nbsp;</li></ul> Qualification &amp; ExperienceShould be graduate with good communication skills.Should have atleast 1-2yrs of expereince in any service industry.Should have knowledge about CRM &amp; SAP software. *Immediate joiners are preferable

Greetings from Alfaa UV Expert !! We are currently looking for Service Coordinator who has experience of 2 -3 years in service industry. Roles &amp; ResponsibilitiesPrepare and send accurate quotations in line with customer requirements.Ensure timely dispatch of spares by closely following up with the Stores.Accurate utilization of CRM and SAP for managing customer interactions, trackinginquiries, and updating records. Qualification &amp; skillsShould be graduate &amp; have good communication skills.Should be proficient in CRM or in SAP. Perks &amp; benefitsPF Mediclaim policyFlexible working hours. *Immediate joiners are preferable.

Greetings from Alfaa UV Expert !!! Roles &amp; Responsibilities <ul><li>Handling the customer complaints on email &amp; Phone Calls</li><li> </li><li>Solving the customer complaints by arranging the service technician pan India.</li><li> </li><li>Preparing service technicians scheduling.</li><li> </li><li>Offering AMC &amp; Spare Parts quotations to Customers.</li><li> </li><li>Making the Invoices in SAP &amp; CRM.</li><li> </li><li>Coordinating with customers on order readiness &amp; dispatch.</li><li> </li><li>Coordinating with the factory team for material requirements.</li><li> </li><li>Follow up on outstanding payments.</li><li> </li><li>Maintaining Various MIS Reports.</li></ul> Requirement<ul><li>Candidates with good communication skills &amp; graduates are more preferable.</li><li>Should have atleast 2-3 yrs of experience in service industry.</li><li>Immediate joiners are preferable.</li></ul> Perks &amp; Benefits<ul><li>Flexible working hours</li><li>PF &amp; Mediclaim</li><li>Incentives </li></ul> Intrested candidates please share your resume on admin1@alfauv.com

Greetings from Alfaa UV Expert !! We are seeking a diligent and technically skilled Production Supervisor / Junior Engineer tooversee the assembly Control Panels and UVM Sensors &amp; Windows. The role includesexecuting daily production plans, supervising manpower to achieve targets, ensuring accurateproduction entries, and coordinating transitions to the next work sections. Roles &amp; Responsibilities.<ul><li>Oversee daily production plans for the Control Panel and UVM Sensor assembly and</li></ul>calibration sections to meet output targets.• Manage and allocate manpower effectively for efficient assembly and calibrationprocesses.• Ensure timely and accurate production entries in SAP and facilitate smooth workflowtransitions.• Translate weekly production plans into daily actionable goals, ensuring adherence toquality standards.• Perform routine checks and adjustments during assembly and calibration to maintainproduct consistency and quality. Qualifications &amp; Skills:• Bachelor’s Degree in Electrical Engineering (BE Electrical) with 1-2 years of experiencein production or assembly, preferably in control panels and sensor systems.• Familiarity with assembly and calibration processes for electronic components ispreferred.• Working knowledge of SAP or similar ERP systems is advantageous.• Strong organizational skills with the ability to prioritize and execute daily tasks.• Technical proficiency in electrical assembly and calibration of control systems andsensors.• Team leadership skills to motivate and guide personnel effectively.