Service Coordinator
Service Coordinator
6
Applications
Mumbai
Full-Time
Junior: 1 to 2 years
₹ 25K - ₹ 28K (Per Month)
Posted on Nov 22 2024
Not Accepting Applications
About the Job
Skills
Customer Service
CRM
SAP
Time Management
Problem Solving
Organization
Attention to Detail
Conflict Resolution
Greetings from Alfaa UV Expert !!
We are currently looking for Service Coordinator who has experience of 2 -3 years in service industry.
Roles & Responsibilities
Prepare and send accurate quotations in line with customer requirements.
Ensure timely dispatch of spares by closely following up with the Stores.
Accurate utilization of CRM and SAP for managing customer interactions, tracking
inquiries, and updating records.
Qualification & skills
Should be graduate & have good communication skills.
Should be proficient in CRM or in SAP.
Perks & benefits
PF
Mediclaim policy
Flexible working hours.
*Immediate joiners are preferable.
About the company
We are hiring for Service Coordinator who has 3 to 5 years of experience in service department. Brief job description for your reference.
Respond promptly to OEM/Dealer inquiries regarding water purification spares.
Prepare and send accurate quotations in line with customer requirements.
Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage ...Show More
We are hiring for Service Coordinator who has 3 to 5 years of experience in service department. Brief job description for your reference.
Respond promptly to OEM/Dealer inquiries regarding water purification spares.
Prepare and send accurate quotations in line with customer requirements.
Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
Ensure timely dispatch of spares by closely following up with the Stores.
Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
Work cross-functionally to address any delays or operational issues.
Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.
Qualifications & Skills:
Bachelor’s degree in any field.
3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.
Proficiency in CRM / SAP, Knowledge of MS Office.
MS Office (Excel, Word).
Strong communication skills, both verbal and written.
Excellent organizational and multitasking abilities. ...Show Less
Industry
Manufacturing
Company Size
201-500 Employees
Headquarter
Mumbai