Job Summary: &nbsp;As a Contact Centre Executive, you will be responsible for handling inbound customer inquiries via chat, email, and other communication channels. Your primary goal will be to assist customers with their questions, resolve issues, and ensure a positive experience. The ideal candidate should possess excellent English-speak

Job Overview:We are seeking a highly motivated and dynamic Marketing Executive to join our team. As a Marketing Executive, you will be responsible for managing our digital marketing initiatives, lead generation processes, and website maintenance while implementing effective marketing strategies to promote and drive business growth. The ideal candidate should have

Job Summary: As a Contact Centre Executive, you will be responsible for handling inbound customer inquiries via chat, email, and other communication channels. Your primary goal will be to assist customers with their questions, resolve issues, and ensure a positive experience. The ideal candidate should possess excellent English-speaking and writing skills, exce

Location: RourkelaStipend: 7k-8kMode: On-site<h3>Why Join Us?</h3>🚀 Gain hands-on experience in business strategy and market research. 📊 Work with industry experts and contribute to high-impact projects. 💡 Get exposure to real-world business development practices.<h3>What You’ll

Summary:The Team Lead in the BPO sector plays a crucial role in managing and leading a team of customer service representatives or other specialized roles within the outsourcing environment. The primary responsibilities include overseeing daily operations, ensuring team productivity and efficiency, and maintaining high-quality service delivery to clients.Responsibilities:<

Job Summary: We are seeking a dynamic and results-driven B2B Sales Executive to join our team. In this role, you will be responsible for identifying and acquiring new business clients, building strong relationships, and driving sales growth. The ideal candidate will have a proven track record in B2B sales, excellent communication skills,

VentureSathi is a leading Business Process Management (BPM) Company  headquartered in Odisha, India. Combining extensive industry knowledge, cutting-edge technologies, and a comprehensive suite of services, we empower businesses of all sizes to optimize performance and drive profitability. Since our inception, we have rapidly emerged as a trusted leader in process outsourcing services in India, delivering exceptional results for our clients.

 

Job Summary:&nbsp;&nbsp;&nbsp;As a Contact Centre Executive, you will be responsible for handling inbound customer inquiries via chat, email, and other communication channels. Your primary goal will be to assist customers with their questions, resolve issues, and ensure a positive experience. The ideal candidate should possess excellent English-speaking and writing skills, exceptional interpersonal abilities, and a passion for delivering outstanding customer service.&nbsp;&nbsp;Key Responsibilities:&nbsp;&nbsp;1.      Handle inbound customer inquiries via chat and email, with professionalism and courtesy.&nbsp;2.      Maintain a high level of customer satisfaction by ensuring inquiries are handled efficiently and effectively.&nbsp;3.      Maintain records of customer interactions, transactions, and relevant details.&nbsp;4.      Develop a deep understanding of the company's services, and policies to provide accurate information to customers. Stay updated on product changes, updates, and new offerings.&nbsp;&nbsp;5.      Conduct follow-ups with customers to ensure their satisfaction, gather feedback, and identify opportunities for improvement.&nbsp;6.      Meet or exceed performance metrics including call handling time, customer satisfaction scores, and resolution rates.&nbsp;7.      Collaborate with team members and other departments to achieve timely issue resolution and enhance overall service quality.&nbsp; &nbsp;Qualifications and Skills:&nbsp;&nbsp;1.      Minimum Qualification Graduation.&nbsp;2.      Fluency in English-speaking and writing skills with a clear and professional communication style.&nbsp;3.      Strong interpersonal skills and the ability to empathize with customers’ needs and concerns.&nbsp;4.      ⁠Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.&nbsp;5.      Problem-solving skills with a focus on delivering effective solutions to customers.&nbsp;6.      ⁠Prior experience in customer service or related roles is preferred.&nbsp;&nbsp;7.      ⁠Strong active listening skills and empathy towards customer concerns.&nbsp;&nbsp;8.      ⁠Strong attention to detail.&nbsp;9.      ⁠Proficient computer skills.&nbsp;&nbsp;&nbsp;Why Join Us?&nbsp;&nbsp;Work-Life Balance: Enjoy a 5-day workweek with two weekly offs for your personal time.&nbsp;Flexibility: Week-offs are not fixed, offering greater adaptability to your schedule.&nbsp;Rewarding Compensation: Attractive incentives that recognize and reward your hard work.&nbsp;Safety First: Female employees benefit from safe and reliable drop-off services.&nbsp;Inclusive Environment: A supportive workplace that values your growth and well-being.&nbsp;&nbsp;&nbsp;Location- Rourkela, Odisha&nbsp;Job type- Full time&nbsp;

Location: RourkelaStipend: 7k-8kMode: On-site<h3>Why Join Us?</h3>🚀 Gain hands-on experience in IT asset lifecycle management.💻 Work with industry experts in IT procurement, tracking, and compliance.🔍 Develop skills in IT inventory management, security, and process optimization.<h3>What You’ll Do:</h3>✔️ Maintain and update IT asset inventory, ensuring accurate tracking of hardware and software.✔️ Assist in IT procurement, allocation, and disposal processes as per company policies.✔️ Monitor asset utilization and ensure compliance with IT policies and security standards.✔️ Conduct audits and generate reports on IT asset usage and optimization.✔️ Support license management and ensure timely renewals of software agreements.✔️ Collaborate with IT teams to streamline asset tracking and improve efficiency.<h3>Requirements:</h3>🎯 Pursuing/completed a degree in IT, Computer Science, or a related field.💡 Basic understanding of IT hardware, software, and asset management principles.🛠️ Familiarity with IT asset tracking tools, databases, and Excel.🔍 Strong organizational skills with attention to detail.📊 Ability to analyze data and generate insights for process improvements.🤝 Excellent communication skills and the ability to work in a team environment.<h3>What You’ll Gain:</h3>✔️ Practical exposure to IT asset management in a corporate setting.✔️ Hands-on experience with IT procurement, inventory tracking, and compliance.✔️ Skill development in IT governance, audits, and process optimization.✔️ Networking opportunities with IT professionals and industry leaders.&nbsp;

Location: RourkelaStipend: 7k-8kMode: On-site<h3>Why Join Us?</h3>🚀 Gain hands-on experience in corporate HR operations. 🤝 Work closely with HR professionals and contribute to impactful projects. 💡 Develop essential HR skills in recruitment, employee engagement, and HR administration.<h3>What You’ll Do:</h3>✔️ Assist in end-to-end recruitment processes, including screening resumes and scheduling interviews. ✔️ Support onboarding, employee engagement, and training initiatives. ✔️ Help maintain HR records, databases, and documentation compliance. ✔️ Coordinate with different departments for HR-related queries and processes. ✔️ Conduct research on HR best practices and industry trends. ✔️ Contribute to HR communication, policy updates, and event planning.<h3>What We’re Looking For:</h3>🎯 Passion for HR, people management, and workplace culture. 📝 Strong organizational, problem-solving, and communication skills. 💡 Proficiency in MS Office and familiarity with HR software (preferred). 🤝 Ability to handle confidential information with professionalism. 📊 A proactive and detail-oriented approach to tasks.<h3>What You’ll Gain:</h3>✔️ Practical exposure to various HR functions in a corporate setting. ✔️ Networking opportunities with HR and industry leaders. ✔️ Skill development in talent acquisition, HR operations, and compliance. ✔️ A chance to make a meaningful impact in a professional work environment.

We are seeking a dynamic and results-driven B2B Sales Executive to join our team. In this role, you will be responsible for identifying and acquiring new business clients, building strong relationships, and driving sales growth. The ideal candidate will have a proven track record in B2B sales, excellent communication skills, and the ability to thrive in a fast-paced environment.<h3>Key Responsibilities:</h3><ul><li>Identify and generate new business opportunities through prospecting and networking.</li><li>Build and maintain strong relationships with corporate clients.</li><li>Conduct sales presentations, product demos, and negotiations to close deals.</li><li>Understand client needs and recommend tailored solutions.</li><li>Meet and exceed sales targets and revenue goals.</li><li>Collaborate with internal teams to ensure smooth order processing and customer satisfaction.</li><li>Stay updated on industry trends, competitors, and market conditions.</li><li>Prepare and maintain sales reports and performance metrics.</li></ul><h3>Requirements:</h3><ul><li>Bachelor's degree in Business, Marketing, or a related field.</li><li>Proven experience in B2B sales or corporate business development.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Ability to manage the entire sales cycle, from lead generation to closing.</li><li>Self-motivated with a results-oriented approach.</li><li>Proficiency in CRM software and Microsoft Office.</li><li>Willingness to travel as needed.</li></ul>

Company DescriptionVentureSathi offers a comprehensive range of services including Contact Center, bookkeeping, data analytics, software development, process consulting, process automation, business intelligence, and back-office operations. With industry expertise, we aim to optimize operations, drive cost efficiencies, and support clients in achieving their strategic objectives. Experience the transformative power of our tailored solutions at VentureSathi. Role DescriptionThis is a full-time on-site role as a Technical Team Lead (front end, backend web developer) located in Raurkela at VentureSathi. The Technical Team Lead will be responsible for team management, team leadership, troubleshooting, software development, and project management on a day-to-day basis. Key Responsibilities1.Project Management:<ul><li>Develop and manage project plans, schedules, and deliverables across all project phases.</li><li>Define project scope, goals, milestones, and dependencies.</li><li>Monitor project progress, quality metrics, and risk factors, ensuring regular status reporting.</li><li>Lead pre-sales and post-sales project activities.</li></ul>2. Technical Oversight:<ul><li>Oversee the design, development, and implementation of solutions in collaboration with developers.</li><li>Conduct technical reviews, including code reviews, design reviews, and system architecture evaluations.</li><li>Provide hands-on support in technical problem-solving and troubleshooting.</li></ul>3.Developer Team Management:<ul><li>Lead, mentor, and motivate development teams to achieve project goals.</li><li>Allocate tasks among team members based on skills and project requirements.</li><li>Monitor team performance and provide constructive feedback.</li><li>Ensure adherence to coding standards, best practices, and project timelines.</li></ul>4.Client and Stakeholder Interaction:<ul><li>Act as a liaison between clients, developers, and other stakeholders to gather and clarify requirements.</li><li>Maintain regular communication with stakeholders to ensure alignment with project goals.</li></ul>5.Documentation and Analysis:<ul><li>Analyze business requirements and recommend technical solutions.</li><li>Document application architecture, processes, and designs.</li></ul>6.Team Coordination:<ul><li>Facilitate collaboration between developers, QA teams, and other cross-functional teams.</li><li>Resolve team blockers and ensure smooth progress throughout the project lifecycle.</li></ul> Required Skills &amp; Expertise <ul><li>Proficiency in MERN STACK &amp; PERN STACK, web applications, and data visualization.</li><li>Familiarity with DevOps, Cloud concepts, API management, Postgres Database and BI tools.</li><li>Proven experience managing developer teams and fostering a collaborative environment.</li><li>Excellent understanding of software architecture and technical design principles.</li><li>Strong expertise in SQL, PL/SQL, and database management systems (e.g., Oracle).</li><li>Hands-on experience in creating and managing workflows, wireframes, and technical/functional specifications.</li><li>Strong coordination and leadership skills in a fast-paced IT environment.</li><li>Ability to estimate work, manage resources, and define mitigation strategies for risks.</li></ul>

Venturesathi Business Services