Role: Product Manager - Artificial IntelligenceExperience: 2-4 yearsLocation: RemoteCompany: Troopr.io At Troopr Labs, we are building the AI automation platform that powers modern workplaces. 3000+ companies around the world use our platform to automate support management and project manag

Troopr is an automation platform powering modern workplaces. 

Troopr solution for IT and operations teams delivers instant workplace helpdesk solutions powered by Slack, Jira and Confluence.

Founded in 2019, we are building a better way to get work done. Rather than force people to sign into multiple tools, Troopr connects to your tools in one easy interface in Slack. 

At Troopr Labs, we are imagining a future where an AI-powered conversational platform is at the center of your digital workplace delivering delightful employee experiences. The potential of this future is what drives us every day.

Designation: Node.js DeveloperExperience required: 3-5 yearsSkills: Javascript ,Nodejs, Mongo DB Location: Remote About Company:At Troopr Labs, we are building the AI automation platform that powers modern workplaces. 3000+ companies around the world use our platform to automate support management and project management workflows. Troopr Labs was founded in 2019 with a vision to make employees more productive and efficient through seamless AI and automation. We are building the future of work, where AI copilots become integrated partners, automating routine tasks and optimizing processes for every work function. Responsibilities:● Own and build new features, improvements, bug fixes.● Write clear quality code for software and applications and perform test reviews● Develop, implement, and test APIs● Provide input on software development projects● Have critical and analytical thinking skills.● have a strong understanding of JavaScript fundamentals.● Require good hands-on experience with Nodejs, React, Redux, and Mongo.Qualifications ● Comfortable using programming languages and relational databases and have relevant education background in Engineering.● Strong debugging and troubleshooting skills.● 3+ years' of development experience is mandatory

Role: Software Technical Architect (MERN)Experience: 5+ years&nbsp;Location: Remote (India)Company: Troopr Labs Inc At Troopr Labs, we are building the AI automation platform that powers over 3000 companies worldwide. Founded in 2019, our vision with our product Enjo is to power the future of customer service with autonomous AI Agents. We're looking for a Software Architect to join our engineering team and play the critical role in driving the design and scalability of our AI-powered platform to meet the performance and security demands of large enterprise customers. <h3>Who You Are</h3><ul><li>3+ years of experience designing and scaling high-performance, secure, and reliable systems, ideally within the MERN stack.</li><li>Proven ability to architect complex solutions, from High-Level Design (HLD) to Low-Level Design (LLD), ensuring scalability and optimal performance.</li><li>Strong leadership and mentorship skills, with a passion for driving engineering excellence and process optimization.</li><li>Track record of working in fast-paced, agile environments and building systems that can scale efficiently.</li></ul> <h3>What You Will Do</h3><ul><li>Architect and design the core systems of the Enjo AI Agent platform, ensuring scalability, security, and performance for enterprise clients.</li><li>Guide and mentor the team in best practices for architecture, design, and development, sharing knowledge on scalability and system optimization.</li><li>Create and maintain engineering documentation, ensuring clarity for system implementation and long-term maintainability.</li><li>Define optimal processes and strategies for scalable product development.</li><li>Collaborate with cross-functional teams and contribute as a technical leader in project initiatives.</li><li>Support recruitment and help scale the engineering team as Troopr grows.</li></ul> <h3>Why us:&nbsp;</h3>We are a small tightly knit team building world class software products used by companies like Spotify, Starbucks, Netflix and Snowflake. This is a full time remote position with the opportunity to work with the founders and make a direct and immediate impact on the productivity of 1000s of teams around the world. This is a ground-up opportunity to build a product that redefines employee and customer support

Role: SEO Manager- B2B SaaSExperience: 5+ years Location: Remote Company: Troopr Labs Inc At Troopr Labs, we are building the AI automation platform that powers over 3000 companies worldwide. Founded in 2019, our vision is to boost workplace productivity through seamless AI integration, with AI copilots trained on company data to automate routine tasks and optimize processes as partners to human teams. We're shaping AI's transformative role across modern workplaces. As the Head of Content Marketing at Troopr, you'll lead our efforts to drive organic traffic and convert leads through SEO-optimized content on our website, including blogs and landing pages. Who you are: <ul><li>Strategic thinker with a passion for content marketing</li><li>Experienced in creating and executing successful SEO content strategies</li><li>Skilled at producing high-quality, engaging, and converting content</li><li>Data-driven with a keen eye for analytics and performance metrics</li><li>Adept at taking ownership to achieve business goals</li></ul> What you'll do: <ul><li>Develop and execute content strategy for traffic and conversions</li><li>Create and manage SEO-optimized blogs and landing pages</li><li>Conduct keyword research and apply SEO best practices</li><li>Analyze and optimize content performance</li><li>Collaborate with product, design, and sales teams</li><li>Lead a team of content creators and SEO specialists to achieve business goals</li></ul> Why us: We are a small tightly knit team building world class software products used by companies like Spotify, Starbucks, Netflix and Snowflake. This is a full time remote position with the opportunity to work with the founders and make a direct and immediate impact on the productivity of 1000s of teams around the world. This is a ground-up opportunity to build a product that redefines employee and customer support

Designation: Node.js DeveloperExperience required: 3-5 yearsSkills: Javascript ,Nodejs, Mongo DB Location: Remote About Company:At Troopr Labs, we are building the AI automation platform that powers modern workplaces. 3000+ companies around the world use our platform to automate support management and project management workflows. Troopr Labs was founded in 2019 with a vision to make employees more productive and efficient through seamless AI and automation. We are building the future of work, where AI copilots become integrated partners, automating routine tasks and optimizing processes for every work function. Responsibilities:● Own and build new features, improvements, bug fixes.● Write clear quality code for software and applications and perform test reviews● Develop, implement, and test APIs● Provide input on software development projects● Have critical and analytical thinking skills.● have a strong understanding of JavaScript fundamentals.● Require good hands-on experience with Nodejs, React, Redux, and Mongo.Qualifications ● Comfortable using programming languages and relational databases and have relevant education background in Engineering.● Strong debugging and troubleshooting skills.● 3+ years' of development experience is mandatory

Experience: 3-5 years&nbsp;Location: Remote Company: Troopr Labs Inc At Troopr Labs, we are building the AI automation platform that powers over 3000 companies worldwide. Founded in 2019, our vision is to boost workplace productivity through seamless AI integration, with AI copilots trained on company data to automate routine tasks and optimize processes as partners to human teams. We're shaping AI's transformative role across modern workplaces.&nbsp; As a Customer Success Manager at Troopr, you'll champion the adoption and success of our AI-powered support automation platform, Enjo, within enterprises. Who you are: <ul><li>Customer-centric, passionate about exceptional client experiences</li><li>Excellent communicator adept at building strong client relationships</li><li>Passionate about AI's potential in transforming customer support</li><li>Understands complex technical products and articulates capabilities</li><li>Have a successful track record in managing large enterprise customer relationships.</li></ul> What you'll do:&nbsp; <ul><li>Lead customer onboarding, product demonstration ensuring smooth implementation</li><li>Build strong lasting relationships with key stakeholders at customers</li><li>Monitor customer health, proactively address concerns for high satisfaction</li><li>Identify upsell/cross-sell opportunities to drive expansion</li><li>Collaborate across internal teams to resolve customer issues promptly</li></ul> Why us:&nbsp; We are a small tightly knit team building world class software products used by companies like Spotify, Starbucks, Netflix and Snowflake. This is a full time remote position with the opportunity to work with the founders and make a direct and immediate impact on the productivity of 1000s of teams around the world. This is a ground-up opportunity to build a product that redefines employee and customer support

Troopr.ai

Product Manager

Node.js Developer

Software Technical Architect (MERN)

Search Engine Optimization (SEO )Manager

Node.js Developer

Customer Success Manager