TechYP Wellwise Pvt. Ltd. – a vibrant and expanding startup – is thrilled to announce a new opportunity for individuals passionate about healthcare! We are currently seeking candidates for the position of Inbound Doctor's Appointment Process for one of our esteemed US-based clients.

Job Title: Customer Support Executive – Logistics &amp; Supply ChainLocation: MohaliJob Summary:We are hiring enthusiastic and customer-focused individuals with 6 months to 3 years of experience in logistics, courier, or supply chain roles. As a Customer Support Executive – Logistics &amp; Supply Chain, you will manage customer queries, coordinate with teams to ensure timely deliveries, and support the backend flow of goods and services through effective communication and system-based tracking. Key Responsibilities:<ul><li>Respond to inbound calls and assist customers with:</li><li class="ql-indent-1">Logistics bookings, courier inquiries, and house shifting support</li><li class="ql-indent-1">Pricing and quote details for courier and bulk logistics services</li><li>Track shipments and provide real-time updates to clients</li><li>Handle delivery issues, returns, and escalate delays when needed</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with logistics partners and internal teams to ensure smooth operations</li><li>Assist in process improvements and suggest changes for better efficiency</li></ul> Eligibility Criteria:Experience Required:<ul><li>6 Months to 3 years in:</li><li class="ql-indent-1">Customer support (voice process) for logistics or courier domains</li><li class="ql-indent-1">Supply chain or warehouse coordination roles</li></ul> Education Qualification:<ul><li>Any graduate (Preferred: BBA/MBA/PG Diploma in Logistics, Supply Chain, or Shipping)</li><li>Freshers with internships in relevant domains may also be considered</li></ul> Skills Required:<ul><li>Good communication skills in Hindi, English, and a regional language</li><li>Basic understanding of logistics and supply chain processes</li><li>Good typing speed (80 to 120 words in 120 seconds)</li><li>Clear, fluent speaking ability for voice screening</li><li>Team player with a proactive attitude</li></ul> Training and Support:<ul><li>4-day structured training provided by company covering logistics and supply chain workflows.</li><li>Process-specific scripts will be provided to guide customer interactions and ensure consistency in support delivery.</li></ul> Application Process:Send your updated resume to info@techypwellwise.com or contact +917973407198.

ob Details:Position: Inbound Doctor's Appointment ProcessExperience Required: 1+ years (Freshers with relevant healthcare knowledge are also encouraged to apply!)Location: Mohali (Work from Office)Notice Period: Immediate Joiners Preferred Requirements:Educational Background: Graduate in BSc, MSc, B Pharma, M Pharma, or a related field with a strong understanding of the healthcare/medical sector.Communication Skills: Exceptional English communication skills, both verbal and written.Typing Speed: Minimum typing speed of 35 words per minute. Key Responsibilities:Handle inbound calls for scheduling doctor's appointments, ensuring accurate and timely booking.Provide exceptional customer service, addressing patient inquiries and resolving issues efficiently.Maintain and update appointment records in our system with precision.Collaborate with healthcare providers and administrative staff to ensure seamless appointment scheduling.Assist with administrative tasks related to the appointment process as needed. Why Join Us?Be part of a forward-thinking startup with opportunities for growth and career development.Work in a supportive environment that values your contribution and offers competitive compensation.Engage in meaningful work that directly impacts patient care and service quality.If you are a motivated individual with a background in healthcare and a passion for excellent service, we would love to hear from you! Apply Now and become a part of the TechYP Wellwise Pvt. Ltd. family! hr.himanikalra@gmail.com