company logo

Customer Service Representative

Mohali
Full-Time
Fresher: 1 to 3 years
Posted on Oct 09 2024

Not Accepting Applications

About the Job

Skills

Communication skills
Typing
Problem-solving
Empathy
Time management
Conflict resolution
Adaptability
Active listening

ob Details:

Position: Inbound Doctor's Appointment Process

Experience Required: 1+ years (Freshers with relevant healthcare knowledge are also encouraged to apply!)

Location: Mohali (Work from Office)

Notice Period: Immediate Joiners Preferred



Requirements:

Educational Background: Graduate in BSc, MSc, B Pharma, M Pharma, or a related field with a strong understanding of the healthcare/medical sector.

Communication Skills: Exceptional English communication skills, both verbal and written.

Typing Speed: Minimum typing speed of 35 words per minute.


Key Responsibilities:

Handle inbound calls for scheduling doctor's appointments, ensuring accurate and timely booking.

Provide exceptional customer service, addressing patient inquiries and resolving issues efficiently.

Maintain and update appointment records in our system with precision.

Collaborate with healthcare providers and administrative staff to ensure seamless appointment scheduling.

Assist with administrative tasks related to the appointment process as needed.


Why Join Us?

Be part of a forward-thinking startup with opportunities for growth and career development.

Work in a supportive environment that values your contribution and offers competitive compensation.

Engage in meaningful work that directly impacts patient care and service quality.

If you are a motivated individual with a background in healthcare and a passion for excellent service, we would love to hear from you!


Apply Now and become a part of the TechYP Wellwise Pvt. Ltd. family! hr.himanikalra@gmail.com

About the company

TechYP Wellwise Pvt. Ltd. – a vibrant and expanding startup – is thrilled to announce a new opportunity for individuals passionate about healthcare! We are currently seeking candidates for the position of Inbound Doctor's Appointment Process for one of our esteemed US-based clients.

Industry

Telephone Call Centers

Company Size

11-50 Employees

Headquarter

Mohali

Other open jobs from TechYP Wellwise Pvt. Ltd.