RL Group is a leading Airlines Representation / GSA Company in India with +50 years experience and a current turnover of +$100M. Presently, we handle Sales & Operations of +4500 flights / year for our partner Airlines in India. 

Starting with Lebanese Airlines in 1967, we have successfully launched and represented over 25 leading Airlines in India such as Air France, Air China, Air Asia, Air Mauritius, Ethiopian Airlines, Kuwait Airways, Kenya Airways, Asiana Airlines to name a few.

Currently, as GSAs, we represent six International Airlines i.e. Air Canada, Egypt Air, Oman Air, Saudi Airline, Iraqi Airways & Aerolineas Argentinas.

We were the first GSA Company to successfully introduce the International LCCs Business in India by establishing and managing world’s leading LCC Air Asia.  The growth and success of Air Asia prompted other International LLC to enter the growing India Market.  RL Group is today, a preferred partner for LCCs in India such as Tiger Airways and Scoot.
 
To ensure wide reach and maximize distribution network, we have one of India's widest office network with over 30 Offices strategically located in 16 key Cities across India. 

A Team of +250 Employees is managed by a Senior Management Team with +200 years collective experience, from leading Airlines in India & Overseas Markets in Sales, Marketing, Revenue Management, Distribution, Operations, Customer Services, Reservations & Ticketing. 

We have an excellent working relationship with Travel Trade Partners across India built on trust, credibility and professional services. We build our service deliverables as per global standards of quality, consistency and customer satisfaction.  Air Canada call center managed by the RL Group is one of the initiatives standing tall on operational support front. 

Our Strength lies in our people and our distribution network, to capitalize market opportunities and maximize revenue potential through effective distribution within a cost effective framework.



Company Overview The RL Group, renowned leaders in Airline Representation in India since 1967, is expanding its scope within the travel industry. From legacy carriers to start-ups, we have worked with prominent carriers handling both Passenger &amp; Cargo Sales and Operations. With a team of seasoned professionals, we offer a comprehensive range of services including Representation, Sales, Distribution, Marketing Communications, Public Relations, and Accounting and Compliance support. As we diversify our offerings across various travel verticals, we are establishing a separate operating unit to consolidate these endeavors. We are seeking a dynamic individual to lead this venture. Job Overview This role involves integrating various units such as Travel Related Representations, DMC Collaborations, Outbound Tours (including FIT and Groups), MICE, Cruises, Customized Travel Experiences, and other related segments. Roles and Responsibilities - Establishing and managing the separate travel unit.- Identifying and fostering strategic partnerships with travel entities to offer comprehensive solutions.- Building and leading a reservation and sales team to achieve ambitious targets.- Cultivating relationships with key management across all travel-related support segments.- Collaborating with marketing, operations, and finance teams to align sales efforts with overall business objectives.- Conducting market research and analysis to identify opportunities and develop tailored sales strategies.- Monitoring sales performance metrics, tracking progress against targets, and driving continuous improvement.- Driving innovation and creativity in sales and marketing approaches to stay ahead of the competition.- Upholding the highest standards of professionalism, integrity, and customer service. Qualifications and Skills- Ideally, 12 – 18 years of experience in the travel industry, preferably with a similar focus, and a deep understanding of today's travel dynamics.- Strong existing relationships with key travel partners and verticals.- Excellent leadership, communication, and negotiation skills.- Results-driven mindset with a focus on exceeding targets and driving revenue growth.

Job description:Role Description&nbsp;<ul><li>This is a full-time on-site role at the Corporate Office located in New Delhi, India</li><li>The candidate should ideally have experience and an understanding of the overall Cruise Tourism segment and its potential ex India </li><li>However at the same time given the nature of the product it would be a distinct advantage to have experience and contacts in&nbsp;B2B Sales of a high end niche travel or related product.</li><li>As a one point contact with the principles this position entails both sales and operations and would give the person the scope to develop this business as an independent profit centre.</li><li>Would be responsible for development, planning and execution of strategy, brand development, brand positioning/re-positioning, go-to-market plans and marketing campaigns as per the guidelines given by the principles.</li><li>Customer focused individual and versatile manager able to delivering quality services and developing a team as the business expands </li><li>Building long term relationships with clients, strategic business partners, key stakeholders and other customers.</li></ul>&nbsp;Qualifications<ul><li>Proven B2B sales experience ideally in the cruise line industry and river cruises</li><li>Strong Customer Service , Communication and Interpersonal Skills&nbsp;</li><li>Ability to work independently and as part of a team</li><li>Experience with travel booking systems and procedures</li><li>Fluent in English (verbal and written communication)</li></ul>

Job Overview We are seeking an experienced Sales Manager to join our dynamic team at RL Group. As a Sales Manager, you will be responsible for driving revenue growth and managing the sales team to achieve targets. This is a senior-level position with a requirement of 7 to 10 years of experience. The job is located in New Delhi, Delhi, India, and the employment type is full-time. Qualifications and Skills <ul><li>Proven track record of success in sales, with at least 7 years of experience in a similar role</li><li>Strong leadership and team management skills</li><li>Excellent communication and negotiation abilities</li><li>In-depth knowledge of the aviation industry and airline operations</li><li>Ability to analyze market trends and develop effective sales strategies</li><li>Exceptional networking and relationship-building skills</li></ul> Roles and Responsibilities <ul><li>Develop and implement effective sales strategies to achieve revenue targets</li><li>Manage and motivate the sales team to maximize performance and achieve sales goals</li><li>Build and maintain strong relationships with key clients and travel trade partners</li><li>Analyze market trends and competitor activities to identify new business opportunities</li><li>Lead negotiations and close sales deals with airlines and travel agencies</li><li>Monitor and report on sales performance and market trends to the senior management team</li><li>Collaborate with other departments to ensure smooth operations and customer satisfaction</li><li>Stay updated on industry developments and attend relevant conferences and events</li></ul>

Job description:Role Description&nbsp;<ul><li>This is a full-time on-site role as a Cruise Specialist located in Delhi, India. </li><li>The role however would involve pan India Sales with travel to key cities as needed.</li><li>The candidate should ideally have experience in the Cruise Segment with emphasis on B2B Sales of a high end niche product.</li><li>As a one point contact with the principles this position entails both sales and operations and would give the person the scope to develop this business as an independent profit centre.</li><li>Would be responsible for development, planning and execution of strategy, brand development, brand positioning/re-positioning, go-to-market plans and marketing campaigns as per the guidelines given by the principles.</li><li>Customer focused individual and versatile manager able to delivering quality services and developing a team as the business expands </li><li>Building long term relationships with clients, strategic business partners, key stakeholders and other customers.</li></ul>&nbsp;Qualifications<ul><li>Proven B2B sales experience ideally in the cruise line industry and river cruises</li><li>Strong Customer Service , Communication and Interpersonal Skills&nbsp;</li><li>Ability to work independently and as part of a team</li><li>Experience with travel booking systems and procedures</li><li>Fluent in English (verbal and written communication)</li></ul>

The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.&nbsp;&nbsp;Responsibilities <ul><li>Creating market info reports,</li><li>gathering aviation related data and preparing executive summary ,</li><li>Gathering aviation related data thru web and other sources collating the same and preparing the executive summary,</li><li>preparing presentations,</li></ul> Qualifications <ul><li>Bachelor's degree or equivalent experience</li><li>5+ years' experience in sales related role</li><li>Well-organized with an aptitude in problem-solving</li><li>Strong verbal and written communication skills</li><li>Candidate must be from Aviation Background only</li></ul>

R L Group

Head of Travel Strategic Business Unit (SBU)

cruise specailist

Sales Manager

Cruise Specialist

Sales Coordinator