We are an educational and learning portal devoted to advancing quality learning through seminars, workshops, conferences and online training (webinars & webcasts). We specialize in the creation and delivery of content rich focused training in Regulatory Compliance, Governance, Risk Management (GRC) and related Best Practices (BP) in a wide range of industries.

Job Brief:We’re looking for a Client Servicing Executive to join our team and help us provide an outstanding level of service to our clients. In this role, you will be responsible for building and maintaining relationships with our clients. Duties:Assist with business development activities.Understanding client needs and addressing their concerns promptly.Coordinating with internal teams to ensure client satisfaction and project success.Onboarding new clients through social media &amp; other sources Requirements and Skills:Teamwork and collaboration skills for internal coordination.4+ years of related experience in client service or sales or voice process (US/UK).Knowledge of Ed-Tech products &amp; concepts.&nbsp;Target Market: North AmericaShift: 6:30pm to 3:30am IST, Mon to FriLocation: BTM Layout, Bangalore We’re looking for talented, ambitious people to join our team, no matter their background (graduation is not mandatory). So, if you’re passionate about your work and want to be part of a company that values diversity and inclusion, we want to hear from you.

Essential Duties:Handle inbound sales lead calls in order to convert calls into salesDevelops new prospects and interacts with clients to increase overall businessAbility to work in a team environment as well as independentlyEffectively and precisely, maintain client relationships to generate more revenue Skills/Experience:Strong telephone skills are mustExcellent time management, communication (verbal and written), Customer service skillsExcellent customer service experience while selling products to North American customersProven track record as a telemarketer or in a similar sales/customer service roleStrong understanding of the US market dynamics and business practices Benefits:Opportunities for career growth and developmentCompetitive salary with performance-based incentives

Primary Responsibilities:Building and maintaining long lasting business relationships with clients Identify new business opportunities through networking.Conducting market research and analyzing competitor activities Generate appointments using proactive outbound prospectingExpert in outreach through cold calls, emails, LinkedIn, and other mediums to pitch the product Job Requirements:Client-focused mindset with a commitment to exceeding expectations.Excellent communication and presentation skills Experience with cold callingShould be able to work in night shift (7:00pm to 4:00am, fixed) Qualifications:12th Std or Bachelor’s degree in Business Marketing or a related field.3+ years of experience in a related role in the B2B industry or International BPO (Voice Process)Additionally experience as a Business Development Associate, Business Development Representative, Business Development Coordinator, or a similar role in the Sales department would be good

Primary Responsibilities:Identifying new business opportunities in US MarketServe as the first point of contact for prospective clients Develops an in-depth understanding of client preferences, needs, and concernsExplore cross selling opportunities through services in a pro-active mannerAssists in the coordination of events/webinars Qualifications &amp; Requirements:Higher secondary or equivalent; additional education or training in customer service is a plus4 to 6 years of US/UK BPO or calling experience; with exposure to call center operationsProficiency in English both verbal and writtenStrong customer service orientation, with good communication and problem-solving skillsPositive mindset and cheerfulA good team player

Responsibilities:Assist customers with their concerns through calls, emails and chatsEngaging with clients on social mediaEscalating customer complaints and/or calls to your manager when necessary&nbsp;Requirements:Experience in a customer service/success, client-facing role Excellent organizational skills and with a high level of attention to detail12th Pass would be sufficient. NO OTHER QUALIFICATION REQUIRED&nbsp;Learning and Takeaways:Here at Proforte we will help build you!Unlimited exposureA chance to polish your skillsA great learning environmentAmple experience to build a future path for yourselfAn opportunity to operate with a highly trained and diversified network of people

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