we are hiring for multiple  positions 
#voice #non-voice # customer are executive 


Company OverviewLetswork, headquartered in Bangalore, is a dynamic company with a workforce of 51-200 employees, dedicated to providing exceptional customer service support across both voice and non-voice platforms. Our mission is to enhance customer experiences through professional and efficient communication solutions. Explore more about us at <a href="https://letsworks.co/" rel="noopener noreferrer" target="_blank">our website</a>. Job OverviewWe are seeking a diligent Nonvoice Executive to join our team at Letswork's Bangalore office. This is a full-time junior position that requires dedication to excellent customer service and effective communication across multiple channels. The role demands flexibility to work US and night shifts, ensuring round-the-clock support to our clients. Qualifications and Skills<ul><li>Proficiency in chat support (Mandatory skill) to effectively manage and resolve customer queries through text-based communication.</li><li>Excellent communication skills are required to eloquently address and respond to customer inquiries.</li><li>Experience in non-voice process to handle multiple customer service tasks without direct voice interaction.</li><li>Ability to work as a customer care executive, providing top-tier customer service solutions.</li><li>Capability to perform customer support roles, ensuring customer satisfaction and loyalty through prompt service.</li><li>Readiness to work night shifts, demonstrating the ability to adapt to a flexible work schedule for continuous service delivery.</li><li>Experience in customer service to efficiently address and resolve various customer concerns and requests.</li><li>Flexibility to work US shift ensuring alignment with client's operational hours and service needs.</li></ul> Roles and Responsibilities<ul><li>Respond to customer queries promptly and professionally via non-voice platforms such as chat and email.</li><li>Maintain a high level of customer satisfaction by providing accurate and helpful information.</li><li>Assist customers in troubleshooting and resolving their issues effectively.</li><li>Collaborate with other team members to ensure top-notch customer service delivery.</li><li>Document customer interactions and follow-up on unresolved issues to ensure resolution.</li><li>Maintain confidentiality and security of customer data and interactions.</li><li>Adhere to established guidelines and protocols to ensure compliance and service quality.</li><li>Continuously update knowledge of company products and services to offer informed solutions to customers.</li></ul>

Company Overview is a growing organization specializing in customer engagement solutions, based in Bangalore. With a team size of 51-200 employees, we focus on providing exceptional services in both voice and non-voice processes. Visit our website at <a href="https://letsworks.co/" rel="noopener noreferrer" target="_blank">https://letsworks.co/</a> for more details. Job OverviewJoin as a Fresher in the International Voice Process role. This full-time position is based in Bangalore and requires candidates with 0 to 1 year of experience. As part of our team, you will engage with international clients, enhancing the customer experience through effective communication and problem-solving. Qualifications and Skills<ul><li>Fluent English communication is essential for effectively interacting with international clients and addressing their concerns efficiently.</li><li>Active listening skills are crucial for understanding customer needs and providing accurate solutions and support.</li><li>Proficiency in problem-solving techniques to identify issues and provide appropriate resolutions to enhance customer satisfaction.</li><li>Emotional intelligence is necessary to empathize with customers and manage challenging interactions gracefully.</li><li>Prior experience in international voice processes is highly beneficial for understanding the dynamics of global customer interactions.</li><li>Excellent telephone etiquette is important for establishing a professional rapport with clients during voice interactions.</li><li>Ability to work under pressure while maintaining a calm and professional demeanor in a fast-paced environment.</li><li>Proficiency in using CRM software and other technological tools to efficiently manage customer inquiries and data.</li></ul> Roles and Responsibilities<ul><li>Handle international customer queries through voice calls and provide accurate information and support.</li><li>Resolve customer complaints through effective communication and problem-solving techniques.</li><li>Maintain detailed documentation of customer interactions, feedback, and resolution steps for further reference.</li><li>Collaborate with team members and supervisors to ensure high-quality customer service standards are met.</li><li>Provide timely and effective solutions to customers, ensuring their issues are resolved to satisfaction.</li><li>Continuously learn and adapt to new processes, technologies, and changes in the customer service industry.</li><li>Ensure customer data confidentiality and comply with all operational and security protocols.</li><li>Contribute to team goals by taking on additional tasks as required and participating in team meetings for performance improvement.</li></ul>

International voice 5 days wokring with saturday and suday fixed off, with 2 way cab for first 6 months work from office and then permanent work from home the candates should be in Banaglore Shift : US rotational&nbsp; Shift Both fresher and experince can apply candidate from international voice backround is much preffered or Domestic voice experince with excellent commucation Work location : ITPLSalary : 25k TH +4.5 quarterly bonus + unlimited incentives International voice 5 days working and 2 days off , with 2 way cab work fro office Shift : US rotational&nbsp; Shift Work location : ITPLBoth fresher and experince can apply candidate from international voice backround is much preffered or Domestic voice experince with excellent commucation Salary : 24k TH +4.5 quarterly bonus + unlimited incentives International non voice 5 days working and 2 days off with 2 way cab work fro office need canidate from techincal voice backround , no fresher Shift : US rotational&nbsp; Shift Work location : ITPLSalary : 30k TH +4.5 quarterly bonus + unlimited incentives Inaterntional voice and non voice 5 days working and 2 days off ,with 2 way cab work fro office Both fresher and experience&nbsp;can apply Shift : US rotational&nbsp; Shift Work location : marathahalli&nbsp;Salary :Fresher 18k to 21k , Experince 28k to 30k TH + unlimited incentives All the above requirements are immiedate joining notice periods For more deatils call or whatsapp Hemanth 8892624635

Company Overview Bangalore, is a dynamic organization with a workforce of 51-200 employees. We specialize in non-voice customer services, actively hiring to expand our team. Our company We are committed to providing excellent customer service through our talented team. Job OverviewWe are seeking a Junior International Non-Voice professional for a full-time position based in Bangalore. The ideal candidate will have 1 to 3 years of experience in a non-voice process, capable of handling US night shifts and possessing skills in international non-voice operations. The role is integral to our customer service team, focused on delivering exceptional support to our international clientele. Qualifications and Skills<ul><li>Strong experience in non-voice processes with expertise in handling varied customer interactions effectively.</li><li>Ability to work efficiently in US night shifts (Mandatory skill), ensuring availability during diverse time zones.</li><li>Proficiency in handling international non-voice operations, showcasing adaptability and cultural sensitivity (Mandatory skill).</li><li>Prior experience as a customer care executive, excelling in managing inquiries with professionalism.</li><li>Skilled in delivering outstanding customer support, fostering positive client relationships.</li><li>Competence in managing international chat interactions, ensuring prompt and informative responses.</li><li>Familiarity with international voice processes, effectively transitioning between communication channels.</li><li>Adept at enhancing customer experience, identifying and resolving customer concerns proactively.</li></ul> Roles and Responsibilities<ul><li>Assist in managing and executing international non-voice customer support tasks efficiently.</li><li>Provide prompt responses to customer inquiries across different time zones, adhering to US night shifts.</li><li>Handle customer chats and emails, ensuring clarity and professionalism in all communications.</li><li>Collaborate with team members to improve processes and deliver exceptional customer experiences.</li><li>Document customer interactions and feedback accurately to facilitate improved service delivery.</li><li>Address and resolve customer issues promptly, escalating complex issues when necessary.</li><li>Engage in continuous learning to stay updated on product knowledge and industry trends.</li><li>Contribute to a positive team environment through collaboration and proactive communication.</li></ul>

Domestic Voice 6 days working 1 day fixed off fixed off Fresher : 15k to 19k TH Experince : upto 30k TH Lang : English + 1 south indian lang Qulfication : PUC and above Interntional voice and semi voice 5 days working and 2 days rotational week off Fresher voice : 19k TH Experince voice : 42K TH Qulfication : 10th and above*for semi voice we need experince no fresher*Shift : US, UK , AUS International Non voice 5 days working and 2 days rotational week off *we need candidates into techincal voice back round with excellent commucation candidate has to worked into internatonal voice backround *work location ITPL Qulfication : PUC and aboveShift : US rotational shift *no Fresher only experince candudates can apply * For more Details call or whatsApp your updated CV Hemanth 8892624635