Job DescriptionCompany OverviewJio World Centre, a vision of Nita M. Ambani, stands as an iconic hub for business, commerce, and culture in the heart of Mumbai's Bandra Kurla Complex. Spanning 18.5 acres, this multifaceted development is a pioneer in India, featuring the musical Fountain of Joy, upscale retail experiences, cultural venues, fine dining, serviced ap

COMPANY OVERVIEW:Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining r

Company OverviewEnvisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining re

Company Overview:Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining r

Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbais Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafs and fine dining restaurants, serviced apartments and offices, and one of Indias largest convention facilities  the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. The Jio World Centre is strategically located in Mumbais vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India.

Company OverviewEnvisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining restaurants, serviced apartments and offices, and one of India’s largest convention facilities – the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. ​ The Jio World Centre is strategically located in Mumbai’s vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. Purpose of The RoleThe Engineer will be responsible for ELV system governance, energy efficiency, regulatory compliance, and seamless coordination across operational, event, and public spaces, while driving continuous improvement through technology adoption and best practices. The incumbent is to ensure the reliable, safe, and optimized operation of lighting automation and control systems across Jio World Centre by managing system operations, preventive maintenance, troubleshooting, and performance optimization. The role supports energy efficiency, regulatory compliance, and seamless lighting experiences across all operational and event spaces within the facility.&nbsp; Job AccountabilitiesOperations &amp; Maintenance<ul><li>Maintain seamless integration between ELV subsystems and Building Management Systems (BMS)</li><li>Ensure high availability and reliability of lighting automation systems across the facility.</li><li>Oversee daily operations and performance of ELV systems to ensure stable, safe, and uninterrupted functioning</li><li>Monitor daily operations of lighting control systems to ensure stable and efficient performance</li><li>Perform preventive and predictive maintenance activities to minimize downtime and enhance system safety.</li><li>Respond promptly to alarms, service requests, and operational issues related to lighting automation systems</li></ul> System Optimization &amp; Energy Efficiency<ul><li>Manage and optimize lighting control and automation systems to ensure seamless operation across event, public, and back-of-house areas</li><li>Analyse system performance data to identify optimization opportunities and energy-saving initiatives.</li><li>Adjust lighting schedules, automation logic, and programmed scenes to improve comfort, efficiency, and safety</li></ul> Troubleshooting &amp; Diagnostics<ul><li>Minimize system downtime through effective preventive and predictive maintenance practices</li><li>Diagnose and resolve software-related issues in lighting control platforms such as Lutron, Traxon e:cue, Pharos, and Madrix to ensure uninterrupted operations</li><li>Troubleshoot and optimize lighting protocols and connectivity including KNX (Konnex), DMX (Digital Multiplex), and DALI (Digital Addressable Lighting Interface), as well as sensors, drivers, and network interfaces</li><li>Adhere to electrical safety practices, including Lockout/Tagout (LOTO), during corrective and maintenance activities</li><li>Coordinate with Original Equipment Manufacturers (OEMs) and vendors for advanced troubleshooting, system upgrades, and enhancements</li></ul>Documentation &amp; Compliance<ul><li>Maintain up to date as-built drawings, schematics, and system configuration records using AutoCAD</li><li>Ensure compliance with applicable electrical codes, regulatory requirements, and internal safety standards</li><li>Maintain safety documentation, inspection records, and audit reports related to lighting systems.</li><li>Support safe operations and event readiness through proactive inspections and timely interventions</li></ul>Collaboration &amp; Continuous Improvement<ul><li>Work closely with facility management, electrical teams, sustainability teams, and safety officers to ensure coordinated operations</li><li>Provide technical support and guidance to on-ground operations and maintenance personnel</li><li>Participate in safety briefings, technical reviews, and cross-functional coordination meetings</li><li>Stay updated on advancements in lighting automation, controls, and energy-efficient technologies</li><li>Contribute to continuous improvement by adopting emerging lighting automation technologies and best practices</li><li>Conduct regular site inspections to assess system health, performance, and safety compliance</li></ul> Qualifications<ul><li>Bachelor’s degree in Electrical Engineering, Electronics Engineering, Instrumentation Engineering, or a related discipline</li><li>Diploma holders with substantial ELV system experience may also be considered</li><li>Certifications in KNX, Lutron, DALI, BMS, or ELV system integration will be an added advantage</li></ul> Skills<ul><li>Strong end-to-end understanding of ELV systems in large commercial or mixed-use facilities</li><li>Proven expertise in lighting automation systems, controls, and performance optimization</li><li>Proficiency in ELV protocols including KNX, DMX, DALI, and IP-based control systems</li><li>Experience with BMS integration and centralized monitoring platforms</li><li>Proficiency in AutoCAD for ELV layouts, schematics, and documentation management</li><li>Working knowledge of energy efficiency strategies, occupancy sensing, daylight integration, and automated control logic</li><li>Strong analytical and structured problem-solving abilities</li><li>Effective communication and stakeholder coordination skills</li><li>Ability to manage multiple systems and priorities in a complex operational environment</li><li>Safety-first mindset with high attention to compliance and risk mitigation.</li><li>Adaptability to evolving technologies and operational requirements</li></ul> Experience<ul><li>7 plus years of overall experience in managing ELV systems in large commercial, hospitality, convention, or mixed-use facilities</li><li>3 plus years of focused experience in lighting control and automation systems as a core functional responsibility.</li><li>Experience working in complex, event-driven or high-footfall environments will be preferred</li></ul>

Company OverviewEnvisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining restaurants, serviced apartments and offices, and one of India’s largest convention facilities – the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. ​ The Jio World Centre is strategically located in Mumbai’s vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. Purpose of The RoleThis role is responsible for seamless delivery of travel, logistics and other related services to ensure exceptional guest experiences. This position requires to collaborate with various internal departments and external vendors to optimize operations, enhance cost-effectiveness and deliver as per operational standards. Job AccountabilitiesClient Servicing <ul><li>Meet with Clients / Guest to understand travel needs, preferences, as per the budget</li><li>Provide recommendation on destinations, transportation options and accommodation choices</li><li>Assist with necessary information and assistance upon arrival</li><li>Ensure service delivery as per operational and brand standards</li></ul> Travel Planning and Booking<ul><li>Conduct detailed research and book flights, hotels, and ground transportation</li><li>Create customized itineraries and manage all aspects of travel experience from beginning to end</li><li>Secure rental transportation and other necessary services with Airport services, Tour guides etc.</li></ul>&nbsp;Guest Services<ul><li>Deliver excellent customer service, acting as the first point of contact for guests</li><li>Manage check-ins, reservations, with amenities and guest requests to ensure comfort and satisfaction</li><li>Handle inquiries, concerns, and complaints in a professional and timely manner.</li></ul> Administrative and Financial Tasks<ul><li>Process payments, manage invoicing, and manage financial records including PR/PO requests</li><li>Maintain accurate client/guest records and precise booking information</li><li>Ensure cost efficiencies and achieve project budget savings. </li></ul> Industry Knowledge<ul><li>Stay up to date on travel trends, visa requirements, and destination information</li><li>Maintain awareness of local customs, regulations, and safety guidelines.</li></ul>&nbsp;&nbsp;Logistics &amp; Coordination<ul><li>Coordinate with vendors and suppliers, domestic and international, to secure optimal arrangements</li><li>Collaborate with other departments to ensure seamless service delivery</li><li>Resolve planning clashes and other conflicts as they arise</li></ul> Skills<ul><li>Proficiency with booking systems and travel software</li><li>Knowledge of domestic and international travel trends</li><li>Organizational and time-management skills</li><li>Strong communication, collaboration and interpersonal skills</li><li>Guest service and problem-solving abilities</li><li>Ability to work under pressure and handle stressful/ dynamic situations</li><li>Commitment to guest satisfaction</li></ul> Qualifications<ul><li>Bachelor’s degree in Hospitality/Tourism or related field</li></ul> Experience<ul><li>5+ years of relevant experience </li><li>Experience in a hospitality set-up with expertise in Travel, Lodging &amp; Boarding, Guest Services</li></ul>

COMPANY OVERVIEW:Envisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining restaurants, serviced apartments and offices, and one of India’s largest convention facilities – the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. ​ The Jio World Centre is strategically located in Mumbai’s vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honoring the culture and spirit of India. JOB PURPOSE:This position will lead the digital transformation journey and manage post-commissioning digital operations for JWC Residences. The role involves overseeing technical project execution, system integration (PMS, POS, payment gateways), and managing the day-to-day operations of resident-facing digital services. A key responsibility is leading a team of Digital Concierge to deliver high-quality digital and technical support to residents while ensuring seamless operation of various smart community technologies. &nbsp; JOB ACCOUNTABILITIES:&nbsp;Digital Systems Oversight &amp; Operations:<ul><li>Manage end-to-end implementation, integration, and support of Property Management Systems (PMS), Point of Sale (POS), and Payment Gateway solutions.</li><li>Ensure seamless interoperability across digital platforms while maintaining data integrity and security.</li><li>Oversee daily operations of resident-facing digital services post-commissioning, ensuring optimal uptime, responsiveness, and user satisfaction.</li><li>Provide technical leadership in evaluating, selecting, and optimizing digital tools to enhance operational efficiency and resident engagement.</li></ul>Leadership of Digital Concierge Team:<ul><li>Build, lead, and mentor a team of Digital Concierges—resident-facing tech professionals who provide personalized digital support and ensure smooth operation of all smart community systems.</li><li>Ensure the team delivers proactive, high-quality support to residents, assist with digital onboarding, issue resolution, and usage of community tech platforms.</li><li>Establish SOPs, KPIs, and feedback loops to maintain service excellence and continual improvement.</li></ul>Technical Project Management:<ul><li>Lead planning, execution, and monitoring of key IT and digital initiatives in alignment with business goals.</li><li>Define project scopes, budgets, timelines, and resource allocations.</li><li>Coordinate with internal stakeholders, external vendors, and consultants for seamless delivery.</li><li>Manage risks, dependencies, and change requests efficiently.</li></ul>Smart Community Solutions Management:Manage and support a wide range of smart community and digital infrastructure solutions, including:<ol><li>Visitor Management Systems (VMS)</li><li>Asset Management Systems</li><li>Infotainment &amp; Smart Home Automation Platforms</li><li>CRM Platforms for resident engagement</li><li>Community Mobile App development and operations</li></ol>IT Infrastructure &amp; Support:<ul><li>Oversee and maintain reliable, scalable, and secure IT infrastructure across residential sites.</li><li>Troubleshoot and resolve complex technical issues as a hands-on escalation point.</li><li>Provide training and support to operations and front-line staff on digital systems and platforms.</li></ul>Governance, Security &amp; Compliance:<ul><li>Ensure compliance with cybersecurity protocols, data protection regulations, and industry standards (e.g., PCI-DSS for payment security).</li><li>Maintain system documentation, technical SOPs, and audit logs.</li><li>Implement data security best practices and ensure secure system integrations.</li></ul>&nbsp;COMPETENCIES &amp; SKILLS:Demonstrated experience with:<ol><li>PMS &amp; POS platforms (e.g., Opera, eZee, Toast)</li><li>Payment gateway integrations (e.g., Pinelabs, Razorpay, JioPay, Stripe, PayU)</li><li>API integrations, system configuration, and troubleshooting</li></ol><ul><li>Strong background in technical project management and digital solution delivery.</li><li>Excellent stakeholder management, communication, and leadership skills.</li><li>Ability to manage cross-functional teams and multiple digital projects concurrently.</li><li>Proactive, detail-oriented, and solutions-driven mindset</li></ul>&nbsp;QUALIFICATIONS:<ul><li>Bachelor/ Masters degree in Information Technology, Computer Science or related field. &nbsp;</li><li>Project Management certification (e.g., PMP, PRINCE2, Agile) is an added advantage. </li></ul>&nbsp;EXPERIENCE:<ul><li>10+ years of progressive experience in IT roles, including 3+ years in a managerial or team leadership position.</li><li>Experience working in residential or hospitality digital ecosystems.</li></ul>

Company OverviewEnvisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining restaurants, serviced apartments and offices, and one of India’s largest convention facilities – the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. ​ The Jio World Centre is strategically located in Mumbai’s vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. Purpose of The RoleThe Stage Automation Engineer is jointly responsible for all technical aspects of NMACC’s automated stage systems. The role requires close coordination with the core technical team and production staff and involves supporting show and rehearsal operations as directed by NMACC management. Job Accountabilities Technical Maintenance &amp; Supervision<ul><li>Supervise, manage, and maintain:</li><li class="ql-indent-1">Stage Automation System</li><li class="ql-indent-1">Fly Bar System</li><li class="ql-indent-1">Platform Lifts</li><li class="ql-indent-1">Chain Motors</li><li class="ql-indent-1">Winch Systems</li><li class="ql-indent-1">Wire Tension Grid System</li><li class="ql-indent-1">Rigging accessories across NMACC venues</li></ul> Operational Duties<ul><li>Execute automation-related work for productions and rehearsals.</li><li>Routine Inspections maintenance of systems, maintaining spare inventory and support general stage and auditorium maintenance.</li><li>Develop operational procedures considering safety, quality, and environmental standards for management approval.</li><li>Supervise outsourced technicians, ensure compliance with best industry practices and NMACC HSE guidelines.</li><li>Support refurbishment and small-scale engineering projects as assigned.</li><li>Provide periodic maintenance reports and incident documentation.</li><li>Conduct regular inspections to ensure work meets time, safety, and cost standards</li></ul> Event &amp; Venue Support<ul><li>Provide technical support for events and functions, including work outside standard hours when required.</li><li>Coordinate with other venue teams for performance readiness, including manual handling tasks on stage.</li><li>Assist other departments as needed</li></ul> Safety &amp; Compliance<ul><li>Respond to incidents involving damage, loss, fire, theft, or irregularities and complete required reports.</li><li>Ensure compliance with NMACC procedures related to safety, quality, and environmental policies.</li><li>Ensure compliance by all supervised personnel</li></ul> Training<ul><li>Provide training to staff and interns to maintain competence and safety awareness.</li><li>Support skill development and ensure adherence to work standards</li></ul> General Duties<ul><li>System upkeep: Inspect, calibrate, and maintain automation machinery, PLCs, sensors, actuators, and mechanical systems.</li><li>Troubleshooting: Diagnose electrical, mechanical, pneumatic, and software faults and minimize downtime.</li><li>Preventive maintenance: Execute scheduled maintenance and update CMMS logs.</li><li>System integration: Support installation, commissioning, and retrofitting of automation equipment.</li><li>Documentation: Maintain accurate schematics, mechanical layouts, and maintenance records.</li><li>Safety compliance: Ensure all equipment meets electrical, mechanical, and machine safety standards.</li><li>Continuous improvement: Analyse performance and recommend upgrades or process improvements.</li><li>Spare parts management: Track and manage spares to avoid downtime.</li><li>Root cause analysis: Investigate failures and implement corrective actions</li></ul> Qualifications &amp; Experience<ul><li>Bachelor’s degree in mechanical, Mechatronics, or Automation Engineering with minimum 5 years of experience</li></ul>OR<ul><li>Diploma in Mechanical Engineering or equivalent with minimum 7 years of experience</li></ul>OR<ul><li>15+ years verified Performing Arts industry experience with relevant technical certifications from recognized bodies</li></ul> Skills<ul><li>Strong knowledge of electromechanical control systems including relay logic, sensors, actuators, VFDs, and servo drives.</li><li>Experience with PLC troubleshooting (Siemens, Allen-Bradley, Schneider preferred).</li><li>Knowledge of rigging systems, truss structures, and load systems (with rigging certification from recognise institutes).</li><li>Skilled in reading P&amp;IDs, ladder logic, and electrical schematics.</li><li>Experience with predictive and preventive maintenance practices.</li><li>Instrumentation calibration and loop checking experience.</li><li>Knowledge of networking and signal distribution in automation environments.</li><li>Proficient in risk assessment, load calculations, and system safety.</li><li>Comfortable working at heights and performing physically demanding tasks (working-at-height certification preferred)</li></ul>

Company OverviewEnvisioned by Nita M. Ambani and spread over 18.5 acres in Mumbai’s Bandra Kurla Complex, the Jio World Centre is an iconic business, commerce, and cultural destination. A multifaceted development of its kind in India, it includes the musical Fountain of Joy, an upscale retail experience, a multivenue cultural centre, selection of cafés and fine dining restaurants, serviced apartments and offices, and one of India’s largest convention facilities – the Jio World Convention Centre. The Centre opened to the public with the Jio World Convention Centre and the Fountain of Joy at Dhirubhai Ambani Square in early 2022. ​ The Jio World Centre is strategically located in Mumbai’s vibrant business and cultural hub of Bandra Kurla Complex. This centre has been developed with an international design vocabulary, while honouring the culture and spirit of India. Purpose of The RoleThe incumbent will provide comprehensive support in all aspect of events production, while also leading projects at individual level. This role is responsible for overseeing the entire project lifecycle from inception to successful on-ground execution, delivering high-quality results within set timelines and creating enhanced brand experience for all stakeholders.&nbsp; Job Accountabilities<ul><li>Drive end-to-end planning of event production including concept feasibility and on-ground deployment</li><li>Develop detailed production plans and take ownership on deliverables and timelines</li><li>Ensure seamless and timely execution of greenlit projects within quality benchmarks</li><li>Prepare project budgets aligned with internal and external stakeholders including vendors, agencies and partners</li><li>Ensure cost optimization and ensure services as per agreed project delivery and quality standards</li><li>Identify, evaluate potential vendors, partners to support varied project requirements</li><li>Ensure cross-functional efficiencies in communicating project plans, budgets, and execution</li><li>Stay updated with emerging technologies, production techniques, and event trends</li><li>Proactively suggest and integrate innovations that can enhance brand experience</li></ul> Education Qualifications<ul><li>Bachelor’s degree in Event Management, Marketing, Communications, or related field</li></ul> Experience<ul><li>5+ years’ experience in Event Management Agency / Event Function of Corporates in the role of Events Production &amp; Operations</li></ul> Skills<ul><li>Functional knowledge of all production elements of events including staging, branding, décor, audio, video, lights, power, etc.</li><li>Planning and budgeting of events at low-scale to mid-scale levels</li><li>Fluency and advanced working knowledge in Ms Office</li><li>Knowledge of Design Software like AutoCAD, Corel Draw would be considered as an advantage</li><li>Excellent communication skills, and stakeholder management.</li><li>Ability to manage fast paced/ dynamic working situations and deliver within timelines&nbsp;</li></ul>