<ul><li>Candidate should be a Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off.</li><li>Candidate with call center experience in Voice process preferable but Freshers can also apply</li><li>Candidate must have good command in English and any one language - Hindi/ Malayalam/ Tamil/ Kannada/ Telugu (Modify as per the location need)</li><li>Basic Computer Knowledge prefe

<ul><li>Candidate should be a Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off.</li><li>Candidate with call center experience in Voice process preferable but Freshers can also apply</li><li>Candidate must have good command in Tamil and average communication in English</li><li>Basic Computer Knowledge preferable</li><li>Immediate joiners are preferred</li><li>Attractiv

Company Overviewimarque Solutions Pvt ltd is a prominent company in the Business Process Outsourcing (BPO) industry, with its headquarters in Chennai. With a workforce of 1001-5000 employees, it has established a strong presence in the industry. For more information, visit the company's website at <a href="http://imarque.com" rel="noopener noreferrer" target="_blank">ima

Started operation on 2004 with 25 employees, Currently iMarque having 1500+ Employees with 40% average growth on every year.

iMarque Providing following services to client.

1. Medical Billing End to End
2. Document Management Solutions
3. Data Processing (More than 700 Agents for 24 x 7)
4. Call Center (Inbound,Outbound,Domestic and International, 24 x 7 Operations)
5. Market Research
6. Data Mining
7. Accounting Services
8. Field Services (Document Collection, KYC Verification, Field Sales)
9.  Online/Offline Data Entry
10.  Field Survey

<h2>Job description</h2>Attending Inbound calls from Customers and resolving their Queries. Candidate with Inbound experience will be added advantage. Candidate must have good command in English, Tamil &amp; any 1or all languages- Hindi/ Malayalam/ Telugu/ Kannada.Required Candidate profileGraduate candidates with good communication skills with English, Telugu/ Kannada/ Malayalam/ Tamil. Exposure in BPO voice process will be added advantage. Immediate joiners preferable.

<h2>Job description</h2>Handling complete recruitment end to end activities.Dealing with Job Portals, Employee references, Head Hunting.Participating Job Fairs &amp; campus drives for Recruitment Purpose.Complete Support to HR team on Recruitment &amp; HR Activities.Proven expertise in building and managing large-scale Recruiting &amp; Staffing Operations.Ability to meet daily targets.Screen candidates by reviewing resumes and job applicationsStay abreast of recruiting trends and best practices.Ensure all screening, hiring, and selection is done as per employment laws and regulations Required Candidate profileAny Graduate with 0.6Mons-2years exp in HR Recruitment field.Must be good in handling Job Portals. Strong in sourcing &amp; screening.Good Communication Skills.Multilingual added advantage.

<h3>Customer Support Executive Responsibilities:</h3><ul><li>Managing a team of representatives offering customer support.</li><li>Overseeing the customer service process.</li><li>Resolving customer complaints brought to your attention.</li><li>Creating policies and procedures.</li><li>Planning the training and standardization of service delivery.</li><li>Selecting and hiring new staff.</li><li>Monitoring the work of individual representatives and of the team.</li><li>Conducting quality assurance surveys with customers and providing feedback to the staff.</li><li>Possessing excellent product knowledge to enhance customer support.</li><li>Maintaining a pleasant working environment for your team.</li></ul><h3>Customer Support Executive Requirements:</h3><ul><li>A bachelor’s degree in administration or a related field.</li><li>A minimum of 3 years experience.</li><li>Excellent interpersonal and written and oral communication skills.</li><li>Ability to lead a team.</li><li>Knowledge of CRM systems.</li><li>Computer skills.</li><li>Knowledge of mediation and conflict resolution techniques is preferable.</li></ul>

IMarque Solutions Pvt. Ltd

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