Started operation on 2004 with 25 employees, Currently iMarque having 1500+ Employees with 40% average growth on every year.

iMarque Providing following services to client.

1. Medical Billing End to End
2. Document Management Solutions
3. Data Processing (More than 700 Agents for 24 x 7)
4. Call Center (Inbound,Outbound,Domestic and International, 24 x 7 Operations)
5. Market Research
6. Data Mining
7. Accounting Services
8. Field Services (Document Collection, KYC Verification, Field Sales)
9.  Online/Offline Data Entry
10.  Field Survey

<ul><li>Candidate should be a Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off.</li><li>Candidate with call center experience in Voice process preferable but Freshers can also apply</li><li>Candidate must have good command in English and any one language - Hindi/ Malayalam/ Tamil/ Kannada/ Telugu (Modify as per the location need)</li><li>Basic Computer Knowledge preferable</li><li>Immediate joiners are preferred</li><li>Attractive Salary + PF + ESI + Performance Incentives, as applicable.</li></ul>

<ul><li>Candidate should be a Graduate/ Diploma and willing to work in Rotational Shift/ Rotational Week-off.</li><li>Candidate with call center experience in Voice process preferable but Freshers can also apply</li><li>Candidate must have good command in Tamil and average communication in English</li><li>Basic Computer Knowledge preferable</li><li>Immediate joiners are preferred</li><li>Attractive Salary + PF + ESI + Performance Incentives, as applicable.</li><li>General Shift</li><li>Food</li></ul>

Company Overviewimarque Solutions Pvt ltd is a prominent company in the Business Process Outsourcing (BPO) industry, with its headquarters in Chennai. With a workforce of 1001-5000 employees, it has established a strong presence in the industry. For more information, visit the company's website at <a href="http://imarque.com" rel="noopener noreferrer" target="_blank">imarque.com</a>. For interview scheduling, please contact HR Arundhathi at 8608808539. Job OverviewJoin imarque Solutions Pvt ltd as a Customer Support Executive for Voice Process at our Hosur location. This full-time position is ideal for both freshers and those with up to 1 year of experience. The role involves handling customer inquiries in Kannada and English with a fixed day shift schedule from 9.30 AM to 6.30 PM. Both male and female candidates can apply. Qualifications and Skills<ul><li>Fluency in Kannada and English is essential for effective communication with our diverse customer base.</li><li>Excellent verbal communication skills to address and resolve customer queries efficiently and courteously.</li><li>Basic computer proficiency to navigate, document and track customer interactions effectively.</li><li>Strong problem-solving skills to identify customer needs and offer solutions promptly.</li><li>A customer-focused approach with the ability to manage multiple tasks and prioritize responsibilities.</li><li>Adaptability to work in a dynamic environment, with attention to detail and accuracy in data entry.</li><li>Statistical Analysis (Mandatory skill) to interpret data and provide actionable insights.</li><li>Understanding of Machine Learning, Python Programming, Data Visualization and Predictive Modeling for potential data-related tasks.</li></ul> Roles and Responsibilities<ul><li>Provide exceptional customer service by addressing queries and concerns through voice calls.</li><li>Maintain a positive and professional demeanor with customers to enhance their experience.</li><li>Document all customer interactions accurately in the company's system for future reference.</li><li>Collaborate with team members and other departments to resolve complex issues promptly.</li><li>Identify and escalate issues to appropriate personnel when necessary for resolution.</li><li>Participate in training sessions and workshops to continuously improve service quality.</li><li>Analyze customer feedback to suggest improvements in processes and service delivery.</li><li>Stay updated with company policies, product offerings, and industry trends to provide informed responses to inquiries.</li></ul>

<h2>Job description</h2>Attending Inbound calls from Customers and resolving their Queries. Candidate with Inbound experience will be added advantage. Candidate must have good command in English, Tamil &amp; any 1or all languages- Hindi/ Malayalam/ Telugu/ Kannada.Required Candidate profileGraduate candidates with good communication skills with English, Telugu/ Kannada/ Malayalam/ Tamil. Exposure in BPO voice process will be added advantage. Immediate joiners preferable.

<h2>Job description</h2>Handling complete recruitment end to end activities.Dealing with Job Portals, Employee references, Head Hunting.Participating Job Fairs &amp; campus drives for Recruitment Purpose.Complete Support to HR team on Recruitment &amp; HR Activities.Proven expertise in building and managing large-scale Recruiting &amp; Staffing Operations.Ability to meet daily targets.Screen candidates by reviewing resumes and job applicationsStay abreast of recruiting trends and best practices.Ensure all screening, hiring, and selection is done as per employment laws and regulations Required Candidate profileAny Graduate with 0.6Mons-2years exp in HR Recruitment field.Must be good in handling Job Portals. Strong in sourcing &amp; screening.Good Communication Skills.Multilingual added advantage.

IMarque Solutions Pvt. Ltd