Enser helps its clients manage their Customer life cycle using its BUSINESS PROCESS MANAGEMENT (BPM). Enser is driven by the belief that business success in today's scenario is intrinsically linked to exceptional consumer understanding and engagement. The primary motivation for the creation of Enser lies in the collective realization that the consumer-interaction processes and outsourcing in the Indian market needs to become more value-driven, vigorous, integrated and efficient.

We, at Enser facilitate rich consumer engagement and understanding by crafting end-to-end consumer interaction solutions that are flexible and customized to deliver on your business objectives and provide the maximum returns on investment. We take keen interest in your business context and conceptualize and implement the best customer-interaction program that will fit in with your objective. We believe that identifying and utilizing every consumer connect opportunity leads to the creation of a sustainable advantage that in turn leads to tangible business gains.

Job DescriptionPosition: Process TrainerProcess: Acko General Insurance (Motor Insurance)Location: GurugramCompany: Enser Communication LtdWork Schedule: Rotational shifts with rotational week-offs 1. Training Delivery: Conduct product and process training sessions for new hires on motor insurance policies under Acko General Insurance. Facilitate refresher training to ensure existing employees stay updated on process changes and sales techniques. 2. Content Development: Design and update training materials, including modules on product knowledge, sales skills, and customer service excellence. Customize training content based on process requirements and agent performance analysis. 3. Performance Monitoring: Evaluate trainees' performance through assessments, role-plays, and simulations. Provide feedback and coaching to improve knowledge retention and application. 4. Knowledge Enhancement: Stay updated on Acko's motor insurance products, policies, and regulatory changes to ensure accurate knowledge dissemination. Collaborate with the quality team to identify areas for improvement and align training sessions accordingly. 5. Reporting and Documentation: Maintain detailed records of training sessions, attendance, and performance evaluations. Prepare and share reports on training effectiveness and trainee progress. 6. Support and Guidance: Mentor and support new employees during their onboarding phase to ensure smooth integration into the process. Assist team leaders and managers in addressing knowledge gaps within their teams.

Job Title: Sales Executive Location: Near GurgaonExperience: 1 year in salesSalary: ₹18,000 CTCJoining: Immediate Key Responsibilities: Handle inbound/outbound sales and meet targets. Generate and convert leads. Maintain client relationships and records. Requirements: 1 year of sales experience. Average communication skills. Immediate joiner.

Job Title: AssociateLocation: Gurugram Sector-20, HaryanaEmployment Type: Full-timeExperience: Fresher (Commerce Graduate)Joining: Immediate Back - End Proceed Job Description: Associate – Backend Process Responsibilities:Process and validate financial/operational data accurately.Maintain records and ensure compliance with policies.Assist with invoice processing, reporting, and documentation.Identify and resolve discrepancies in processes.Ensure data accuracy and support process improvements. Skills Required: Proficiency in MS Office (Excel preferred).Knowledge of accounting principles.Strong analytical and communication skills. Preferred: ERP tools (Tally) and basic knowledge of GST/TDS.

Acko has become a big brand now a days. It has sponsored in IPL and sharktank. Acko is a company which is founded by Mr varun dua in the year 2016Acko general Insurance basically deals with Motor insurance, Health insurance, Travel insurance. &nbsp;Job description Roles and Responsibilities *Must have Excellent communication skills in English.*Must be confident enough and should have convincing Power.*Calling on Hot leads.Handle inbound and outbound calls.*Solving Customer Issues and Complains.*Staying updated with the latest ways to retain customers.*Convert the potential leads into the sales.

Enser Communication Limited