About the Company
Founded in 2022, House of Biryan is led by Mohammed K. Bhol and Chef Mikhail Shahani,
both seasoned professionals with a collective experience of over 25 years in the Biryani
industry. Their passion for Biryani and commitment to excellence drive their brand&#39;s
mission to introduce this iconic dish to a global audience.

We’re looking for a detail-oriented Data Analyst to join our team. You’ll be responsible for collecting, cleaning, and analyzing data to support business decisions. The ideal candidate has strong skills in Excel, SQL, and data visualization tools like Tableau or Power BI, and can turn complex data into clear insights. Responsibilities:	•	Analyze data and generate reports.	•	Build dashboards and visualizations.	•	Identify trends and insights to guide business decisions.	•	Work with teams to define metrics and KPIs. Requirements:	•	Degree in Data Science, Statistics, or related field.	•	Proficiency in Excel, SQL, and visualisation tools.	•	Strong analytical and communication skills.

<ul><li>Managing a team of representatives offering customer support.</li><li>Overseeing the customer service process.</li><li>Resolving customer complaints brought to your attention.</li><li>Creating policies and procedures.</li><li>Planning the training and standardization of service delivery.</li><li>Selecting and hiring new staff.</li><li>Monitoring the work of individual representatives and of the team.</li><li>Conducting quality assurance surveys with customers and providing feedback to the staff.</li><li>Possessing excellent product knowledge to enhance customer support.</li><li>Maintaining a pleasant working environment for your team.</li></ul>

Company OverviewOur company is dedicated to delivering outstanding service and innovative solutions in the supply chain industry. We pride ourselves on fostering a collaborative and dynamic work environment that nurtures growth and development for our team members. Job OverviewThe Supply Chain Specialist will play a crucial role in managing and optimizing our supply chain processes. This individual will be responsible for ensuring the efficient flow of goods and materials while maintaining strong relationships with vendors and stakeholders. The ideal candidate will bring a keen eye for detail and a strategic approach to enhancing our supply chain operations. Qualifications and Skills<ul><li>Bachelor’s degree in Supply Chain Management, Logistics, or a related field.</li><li>Proven experience in supply chain management or a similar role.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in supply chain software and tools.</li><li>Ability to work well in a team environment and manage multiple priorities.</li></ul> Roles and Responsibilities<ol><li>Manage procurement, vendor relations, and inventory levels.</li><li>Oversee logistics, warehousing, and distribution processes.</li><li>Optimise supply chain operations to reduce costs and improve efficiency.</li><li>Coordinate with teams to align supply chain activities with business goals.</li><li>Ensure compliance with regulations and company policies.</li><li>Track and report key supply chain metrics.</li></ol>

Handle incoming customer inquiries and provide accurate and timely responses Resolve customer complaints or issues in a professional and efficient manner Ensure customer satisfaction by identifying and addressing their needs and concerns Maintain customer records and update the relevant information in the CRM system Collaborate with other departments to resolve complex customer problems Handle incoming customer inquiries and provide accurate and timely responses Resolve customer complaints or issues in a professional and efficient manner Ensure customer satisfaction by identifying and addressing their needs and concerns

Key Responsibilities:	•	Assist in planning and executing marketing campaigns.	•	Manage social media and content creation.	•	Conduct market research and analyze trends.	•	Support promotional events and branding efforts.	•	Collaborate with sales for lead generation and customer engagement. Requirements:	•	Degree in Marketing, Business, or related field.	•	Strong communication and creative skills.	•	Familiarity with social media and digital marketing tools.	•	Ability to multitask and work in a team.