Customer Service Representative

Byculla
Full-Time
Fresher: 1 to 2 years
10K - 18K (Per Month)
Posted on Feb 22 2025

About the Job

Skills

CRM Software
Multichannel Communication
Customer Escalation Handling
Data Entry
Active Listening
Problem-Solving
Time Management
Empathy

Handle incoming customer inquiries and provide accurate and timely responses


Resolve customer complaints or issues in a professional and efficient manner


Ensure customer satisfaction by identifying and addressing their needs and concerns


Maintain customer records and update the relevant information in the CRM system


Collaborate with other departments to resolve complex customer problems


Handle incoming customer inquiries and provide accurate and timely responses


Resolve customer complaints or issues in a professional and efficient manner


Ensure customer satisfaction by identifying and addressing their needs and concerns

About the company

About the Company Founded in 2022, House of Biryan is led by Mohammed K. Bhol and Chef Mikhail Shahani, both seasoned professionals with a collective experience of over 25 years in the Biryani industry. Their passion for Biryani and commitment to excellence drive their brand's mission to introduce this iconic dish to a global audience.

Industry

Food and Beverage Service...

Company Size

201-500 Employees

Headquarter

Mumbai

Other open jobs from House of Biryan