Job OverviewWe are seeking a Mid-Level Team Leader Academic Counselor International to join our dynamic team in Delhi, New Delhi. This is a full-time position requiring 4 to 6 years of relevant work experience. The ideal candidate will have a strong background in team leadership, international sales, and educational technology sales. As a key player in our org

Job OverviewWe are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and co

3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Roles and Responsibilities&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collection from existing clients&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Retention&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Up-sell, Cross-sell experience&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbs

We are Staffing & Recruitment Firm Based from Raipur Registered Office & Head Office is in New Delhi

Job Title: Sr. Executive / Executive – Operations (PhD Admission Support) Industry: Education / EdTech / Higher Education Services Experience Required: 2+ Years (Minimum 1 Year in Education Domain – Post-Sales/Backend Preferred) Location: [Insert Location or mention "Remote" if applicable] Shift: Flexible / Willing to Work in Shifts Employment Type: Full-Time<h3>About the Role:</h3>We are looking for dynamic and driven professionals to join our Operations team specializing in PhD admission processes. The ideal candidate will have strong experience in backend processes within the education domain, university coordination, and post-sales support. This role is critical in ensuring a smooth academic journey for students by facilitating effective communication, managing university-related workflows, and supporting internal teams.<h3>Key Responsibilities:</h3><h4>1. Client Support and Coordination</h4><ul><li>Provide both pre-sales and post-sales support to the sales and counseling teams</li><li>Manage client calls and meetings when required</li><li>Build and maintain strong client relationships, ensuring queries and concerns are addressed promptly</li><li>Guide candidates through admission and registration processes</li></ul><h4>2. Task &amp; Process Management</h4><ul><li>Oversee and manage internal post-admission workflows</li><li>Ensure timely execution of assigned tasks with minimal supervision</li><li>Coordinate regularly with universities for student proceedings and updates</li><li>Follow up with internal departments and external stakeholders for case resolutions</li><li>Maintain accurate records, reports, and documentation in real time</li></ul><h4>3. Communication &amp; Collaboration</h4><ul><li>Act as a liaison between students and university representatives</li><li>Collaborate with internal departments to ensure service accuracy and student satisfaction</li><li>Ensure compliance with internal policies and guidelines</li><li>Identify and recommend opportunities for continuous process improvement</li></ul><h3>Candidate Requirements:</h3><h4>Mandatory:</h4><ul><li>Minimum 2 years of total professional experience, with at least 1 year in the education sector</li><li>Hands-on experience in post-sales, backend operations, or admission support</li><li>Prior experience in university coordination and handling academic processes</li></ul><h4>Good to Have:</h4><ul><li>Strong communication skills in both English and Hindi</li><li>Problem-solving attitude with a solution-oriented mindset</li><li>Ability to multi-task and manage different roles simultaneously</li><li>Good interpersonal and relationship-building skills</li><li>Confidence with a proactive and outgoing personality</li><li>Fast learner with a capability to grasp domain knowledge quickly</li></ul><h3>Preferred Backgrounds:</h3><ul><li>Candidates with Study Abroad, Higher Education Institutions, or University experience are welcome to apply.</li></ul>

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should have&nbsp;team&nbsp;handling experience in the education domain.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should have excellent verbal and written English communication skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will be responsible for handling a&nbsp;team&nbsp;of education counsellors.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for building and managing a healthy relationship with clients.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will be responsible for handling day-to-day productivity reports.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Close sales and achieve monthly quotas·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Use database, CRM, or other software to track progress with new prospects·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Report weekly sales goals and objectives to Managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain contact with existing clients to make sure they are satisfied·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to take challenges and work in a target driven and result oriented environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop new customers by finding new ways to reach them, asking for referrals, giving satisfying answers to customers, creating trust, and&nbsp;leading by values of the company.&nbsp;Ensure that client requests are handled timely and accurately.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain up-to-date knowledge about company products and services.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparing &amp; sharing the reports on time&nbsp;Can&nbsp;lead&nbsp;a&nbsp;team&nbsp; Skills&nbsp;Can&nbsp;lead&nbsp;a&nbsp;team&nbsp;of CounsellorsMust be quick, energetic, willing to learn and deliver the objective of the company&nbsp;Ability to communicate and negotiate with clients&nbsp;Excellent written and verbal communication.&nbsp;Good interpersonal skills.&nbsp;Expertise -Client handling and Negotiations&nbsp;Technical Expertise&nbsp;&nbsp;Perks and BenefitsFixed Salary + incentives