We are Staffing & Recruitment Firm Based from Raipur Registered Office & Head Office is in New Delhi

Job OverviewWe are seeking a Mid-Level Team Leader Academic Counselor International to join our dynamic team in Delhi, New Delhi. This is a full-time position requiring 4 to 6 years of relevant work experience. The ideal candidate will have a strong background in team leadership, international sales, and educational technology sales. As a key player in our organization, you will be instrumental in driving the international admissions and sales efforts of our company. Qualifications and Skills<ul><li>Experience in team handling with the ability to lead and manage a team effectively to achieve collective goals (Mandatory skill).</li><li>Proven track record in international sales, with the ability to understand and navigate global markets (Mandatory skill).</li><li>Experience in edtech sales, with a deep understanding of the education technology industry and trends (Mandatory skill).</li><li>Strong knowledge of international admissions, including understanding global education systems and application processes.</li><li>Expertise in inside sales, with the ability to convert inbound leads into successful sales opportunities.</li><li>Proficiency in outbound sales, with a strategic approach to identify and engage potential clients and partners.</li><li>Excellent communication and interpersonal skills, capable of building strong relationships with clients and team members.</li><li>Adept at problem-solving with a focus on developing innovative solutions to overcome challenges in sales and team management.</li></ul> Roles and Responsibilities<ul><li>Lead and manage a team of academic counselors to achieve international sales targets and objectives.</li><li>Develop and implement strategic plans to enhance sales pipelines and reach international admissions goals.</li><li>Collaborate with cross-functional teams to design and execute effective sales strategies for the edtech market.</li><li>Identify potential international clients and partners to establish new business opportunities and expand market presence.</li><li>Ensure the team delivers exceptional customer service and support throughout the admissions and sales process.</li><li>Monitor team performance, providing constructive feedback and professional development opportunities to staff.</li><li>Stay updated with industry trends and developments to maintain a competitive edge in the education technology sector.</li><li>Prepare and present regular reports on sales performance, team efficiency, and market analysis to senior management.</li></ul>

Job OverviewWe are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and coordinating with universities effectively. Qualifications and Skills<ul><li>Experience in handling the admission process and guiding students through various admission stages effectively.</li><li>Proven ability to coordinate with universities for student admissions and related processes. (Mandatory skill)</li><li>Proficiency in providing comprehensive support to students, assisting them with any queries or issues they may face. (Mandatory skill)</li><li>Understanding of the application process and the ability to manage it efficiently for multiple student profiles.</li><li>Excellent communication and counseling skills to assist students in making informed admission decisions.</li><li>Strong organizational skills with the ability to handle multiple tasks and meet deadlines.</li><li>Detail-oriented and capable of ensuring accuracy in all admission-related documentation and records.</li><li>Must possess good interpersonal skills to create a supportive and welcoming environment for students.</li></ul> Roles and Responsibilities<ul><li>Guide prospective students through the entire admission process, ensuring a smooth and efficient experience.</li><li>Coordinate with various universities to secure admissions and gather relevant information for students.</li><li>Provide dedicated support to students, addressing any queries or concerns they have throughout their admission journey.</li><li>Conduct student counseling sessions to provide tailored advice and support for educational decisions.</li><li>Manage and process student applications, ensuring all information is accurate and complete.</li><li>Maintain up-to-date knowledge of admission processes, requirements, and deadlines for different universities.</li><li>Prepare and maintain student records, ensuring data confidentiality and accuracy.</li><li>Collaborate with team members to improve admission processes and enhance student support services.</li></ul>

Job Title: Sr. Executive / Executive – Operations (PhD Admission Support) Industry: Education / EdTech / Higher Education Services Experience Required: 2+ Years (Minimum 1 Year in Education Domain – Post-Sales/Backend Preferred) Location: [Insert Location or mention "Remote" if applicable] Shift: Flexible / Willing to Work in Shifts Employment Type: Full-Time<h3>About the Role:</h3>We are looking for dynamic and driven professionals to join our Operations team specializing in PhD admission processes. The ideal candidate will have strong experience in backend processes within the education domain, university coordination, and post-sales support. This role is critical in ensuring a smooth academic journey for students by facilitating effective communication, managing university-related workflows, and supporting internal teams.<h3>Key Responsibilities:</h3><h4>1. Client Support and Coordination</h4><ul><li>Provide both pre-sales and post-sales support to the sales and counseling teams</li><li>Manage client calls and meetings when required</li><li>Build and maintain strong client relationships, ensuring queries and concerns are addressed promptly</li><li>Guide candidates through admission and registration processes</li></ul><h4>2. Task &amp; Process Management</h4><ul><li>Oversee and manage internal post-admission workflows</li><li>Ensure timely execution of assigned tasks with minimal supervision</li><li>Coordinate regularly with universities for student proceedings and updates</li><li>Follow up with internal departments and external stakeholders for case resolutions</li><li>Maintain accurate records, reports, and documentation in real time</li></ul><h4>3. Communication &amp; Collaboration</h4><ul><li>Act as a liaison between students and university representatives</li><li>Collaborate with internal departments to ensure service accuracy and student satisfaction</li><li>Ensure compliance with internal policies and guidelines</li><li>Identify and recommend opportunities for continuous process improvement</li></ul><h3>Candidate Requirements:</h3><h4>Mandatory:</h4><ul><li>Minimum 2 years of total professional experience, with at least 1 year in the education sector</li><li>Hands-on experience in post-sales, backend operations, or admission support</li><li>Prior experience in university coordination and handling academic processes</li></ul><h4>Good to Have:</h4><ul><li>Strong communication skills in both English and Hindi</li><li>Problem-solving attitude with a solution-oriented mindset</li><li>Ability to multi-task and manage different roles simultaneously</li><li>Good interpersonal and relationship-building skills</li><li>Confidence with a proactive and outgoing personality</li><li>Fast learner with a capability to grasp domain knowledge quickly</li></ul><h3>Preferred Backgrounds:</h3><ul><li>Candidates with Study Abroad, Higher Education Institutions, or University experience are welcome to apply.</li></ul>

3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Roles and Responsibilities&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collection from existing clients&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Retention&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Up-sell, Cross-sell experience&nbsp;&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficient in English and Hindi language&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;B2C client handling&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interact with existing customers and make follow-up calls·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Timely payment &amp; collections from the customers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Interaction with customers via Emails &amp; over the phone.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Take actions to encourage timely debt payments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Process payments and refunds·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Update account status records and collection efforts·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Updating the existing customers on ongoing projects.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Report on collection activity·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinating with Sales Team &amp; Accounts Team regularly with regards to payment and work status. Required Candidate profile&nbsp;Proven experience as a&nbsp;CRM&nbsp;Sr. Executive, Customer Success or Collection Specialist or Business Development role&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of billing procedures and collection techniques&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working knowledge of MS Office and databases&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Patience and ability to manage stress&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication skills (written and oral)&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Skilled in negotiation&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Problem-solving skills&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's degree Share your cv at <a href="mailto:sumeet@aimlay.com" rel="noopener noreferrer" target="_blank">sumeet@aimlay.com</a> or 9211712210 (Whatsapp only No Calls)

·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should have&nbsp;team&nbsp;handling experience in the education domain.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should have excellent verbal and written English communication skills.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will be responsible for handling a&nbsp;team&nbsp;of education counsellors.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Responsible for building and managing a healthy relationship with clients.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Will be responsible for handling day-to-day productivity reports.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Close sales and achieve monthly quotas·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Use database, CRM, or other software to track progress with new prospects·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Report weekly sales goals and objectives to Managers·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain contact with existing clients to make sure they are satisfied·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to take challenges and work in a target driven and result oriented environment.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop new customers by finding new ways to reach them, asking for referrals, giving satisfying answers to customers, creating trust, and&nbsp;leading by values of the company.&nbsp;Ensure that client requests are handled timely and accurately.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain up-to-date knowledge about company products and services.&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Preparing &amp; sharing the reports on time&nbsp;Can&nbsp;lead&nbsp;a&nbsp;team&nbsp; Skills&nbsp;Can&nbsp;lead&nbsp;a&nbsp;team&nbsp;of CounsellorsMust be quick, energetic, willing to learn and deliver the objective of the company&nbsp;Ability to communicate and negotiate with clients&nbsp;Excellent written and verbal communication.&nbsp;Good interpersonal skills.&nbsp;Expertise -Client handling and Negotiations&nbsp;Technical Expertise&nbsp;&nbsp;Perks and BenefitsFixed Salary + incentives