Delivery Solutions, a UPS Company, is an Omnichannel e-commerce Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside, In-Store Pickup, Shipping, and post-purchase experiences. We are trusted with some of the biggest names in multiple verticals of retail like Sephora, AT&T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie & Fitch Co. Belk, Loblaw, Vineyard Vines etc.

Our SAAS-based solution is highly flexible and interacts seamlessly with E-commerce properties, OMS, WMS, and POS systems for a highly scalable experience and a delighted customer base.
 
We are out of the box connected to the biggest names in same-day delivery like Roadie Uber, DoorDash, Postmates, Shipt,  etc, with shipping providers like UPS, USPS, FedEx, and many more.

Leaders in Delivery Orchestration and Post Purchase Experiences. We are a certified Great Places To Work Company.

Last Mile Ventures LLC - DBA, Delivery Solutions is a wholly-owned subsidiary of UPS. 

Company OverviewDelivery Solutions, a UPS Company, is an Omnichannel e-commerce Platform providing out-of-the-box solutions for Same-Day Delivery, Curbside, and more. Trusted by prominent retailers like Sephora and AT&amp;T, our SAAS solution interfaces seamlessly for a scalable experience. Connected to delivery giants like Roadie and Uber, we're a leader in Delivery Orchestration. As a certified Great Places To Work Company, Delivery Solutions operates as a wholly-owned subsidiary of UPS, headquartered in Mumbai. Job OverviewJoin Delivery Solutions as an Associate Technical Lead for DevOps. This senior-level, full-time role offers the flexibility of remote work. Situated in vibrant cities like Mumbai, Bangalore, Pune, Delhi, Hyderabad, and Chennai, you'll lead and innovate with a team of professionals in the DevOps domain, requiring up to 10 years of experience. Key ResponsibilitiesInfrastructure &amp; Cloud Engineering<ul><li>Lead cloud infrastructure strategy across AWS and GCP environments.</li><li>Own and drive AWS → GCP migration projects end-to-end.</li><li>Ensure system resilience with disaster recovery planning, high availability design, and architectural improvements.</li><li>Oversee infrastructure monitoring and alerting using tools like Grafana, Prometheus, CloudWatch, or New Relic.</li><li>Conduct root cause analysis for major incidents and drive permanent fixes.</li><li>Ensure compliance with security and performance SLAs through continuous infrastructure audits and enhancements.</li><li>Manage and support core AWS services (VPC, EC2, ECS, S3, RDS, API Gateway, Route53, ELB/NLB, IAM, etc.) and equivalent GCP services.</li></ul> DevOps &amp; Automation<ul><li>Lead the design and maintenance of secure, scalable CI/CD pipelines using Jenkins, GitHub Actions, or equivalent.</li><li>Drive Infrastructure as Code (IaC) adoption using Terraform, CloudFormation, or Pulumi.</li><li>Ensure zero-downtime deployments and faster release cycles through automation and pipeline optimization.</li><li>Guide and mentor developers on DevOps best practices and deployment strategies.</li><li>Manage sandbox and production environments, ensuring smooth deployments and rollback strategies.</li><li>Champion DevSecOps practices through tools like Snyk, JFrog, etc.</li></ul> Collaboration &amp; Leadership<ul><li>Act as the DevOps SME and collaborate with engineering, QA, and product teams to define infrastructure needs.</li><li>Mentor junior DevOps engineers and drive technical excellence across the team.</li><li>Support release planning and post-release monitoring with appropriate tooling and automation.</li><li>Lead documentation efforts for infrastructure, processes, and disaster recovery plans.</li></ul> Required Qualifications<ul><li>10+ years of DevOps or infrastructure experience in high-scale production environments.</li><li>Hands-on experience with AWS and GCP, with expertise in cloud migrations (especially AWS to GCP).</li><li>Strong background in Infrastructure as Code (Terraform, CloudFormation).</li><li>Experience with containerization (Docker) and orchestration (Kubernetes, EKS, GKE).</li><li>Solid background in monitoring, logging, and observability.</li><li>Experience operating secure, compliant, and highly available systems.</li><li>Proven ability to lead technical initiatives and mentor others.</li></ul> Preferred Qualifications<ul><li>Certifications in AWS and/or GCP (e.g., AWS DevOps Engineer, GCP Professional Cloud Architect).</li><li>Experience with DevOps tools such as Jenkins, GitHub Actions, Snyk, JFrog, Prometheus, and Grafana.</li><li>Prior experience in a SaaS or product-based organization.</li></ul>

Delivery Solutions&nbsp;is a Retail eCommerce OXM Platform that provides retailers with out-of-the-box solutions to power Same-Day Delivery, Curbside pickup, In-Store Pickup, Shipping, and post-purchase experiences. We are trusted by some of the biggest names in multiple retail verticals, including Sephora, AT&amp;T, Footlocker, Michael's, Office Depot, GameStop, Total Wine, Sally Beauty, Abercrombie &amp; Fitch Co., Belk, Loblaw, and Vineyard Vines. Our SAAS-based solution is highly flexible and seamlessly interacts with E-commerce properties, OMS, WMS, and POS systems, resulting in a highly scalable experience and a delighted customer base. Delivery Solutions is a wholly-owned subsidiary of&nbsp;UPS&nbsp;| We are a certified Great Places To Work Company Job Summary:&nbsp;We are seeking a talented and motivated System Analyst to join our team. In this role, you will analyze business needs, analyze and design integration solutions, and ensure that systems align with business goals. You will be key in bridging the gap between product stakeholders and technical teams, ensuring that technology effectively supports business needs and objectives. Roles and Responsibilities:<ul><li>Requirements Gathering and Analysis:</li><li class="ql-indent-1">Elicit and document business requirements through architects, product managers, sales, CRM, and API document analysis.</li><li class="ql-indent-1">Analyze and document business requirements</li><li>System/Integration Design:</li><li class="ql-indent-1">Review third-party API documentation and create Postman collections</li><li class="ql-indent-1">Analyse and document integration specifications, Ex-APIs, field mappings</li><li class="ql-indent-1">Design and document system/integration architecture, data models, and flows.</li><li class="ql-indent-1">Collaborate with business and product stakeholders to ensure that solutions meet customer and product requirements.</li><li class="ql-indent-1">Collaborate with developers to ensure that solutions meet technical and functional requirements.</li><li class="ql-indent-1">Participate in system testing and quality assurance activities.</li><li>Implementation and Support:</li><li class="ql-indent-1">Plan and oversee the implementation of new system integrations or upgrades.</li><li class="ql-indent-1">Provide user training and documentation.</li><li>Collaboration and Communication:</li><li class="ql-indent-1">Work closely with business stakeholders, technical teams, and third parties.</li><li class="ql-indent-1">Effectively communicate technical concepts to non-technical audiences.</li><li class="ql-indent-1">Build strong relationships with stakeholders and foster collaboration.</li></ul>Skills Required:<ul><li>Analytical and Problem-Solving Skills:</li><li class="ql-indent-1">Strong analytical and critical thinking abilities.</li><li class="ql-indent-1">Ability to break down complex problems into manageable components.</li><li class="ql-indent-1">Creative problem-solving skills and a solution-oriented mindset.</li><li>Technical Skills:</li><li class="ql-indent-1">Understanding of data exchange formats (JSON, XML) and security standards (OAuth, JWT, SAML)</li><li class="ql-indent-1">Understanding of system development methodologies (e.g., Agile, Waterfall).</li><li class="ql-indent-1">Familiarity with various technologies and platforms (e.g., databases, cloud computing, web applications).</li><li class="ql-indent-1">Knowledge of programming concepts and scripting languages is a plus.</li><li>Communication and Interpersonal Skills:</li><li class="ql-indent-1">Excellent written and verbal communication skills.</li><li class="ql-indent-1">Ability to communicate effectively with technical and non-technical audiences.</li><li class="ql-indent-1">Strong interpersonal skills and the ability to build relationships with stakeholders.</li></ul>

Position: Senior Software Engineer L2 Support - MEAN Stack Location: Remote (India) Responsibilities:- Lead proactive monitoring and troubleshooting of application systems- Support Implementation and CRM tracks during peak periods- Master troubleshooting techniques for L2 ticket resolution- Meet SLAs by collaborating with L3/L4 Support teams- Assist in resolving software and technical queries efficiently- Review and validate code/scripts, mentor junior L2 team members- Monitor infrastructure alerts and mitigate potential risks- Collaborate with architects to manage customer inquiries- Perform root cause analysis and manage customer relationships- Document solutions, contribute to innovation and automation- Handle scripting tasks for data management- Own customer technical issues from report to resolution- Share feature requests and workarounds with internal teams Requirements:- 3+ years in application monitoring and support- Proficiency in MEAN Stack (MongoDB, Express, Angular, Node)- Experience with AWS services, New Relic, Agile, CI/CD, and DevOps- Strong communication skills- Ability to work under pressure and meet deadlines- Proficient in HTML/CSS and SQL- Professional degree required If you're a self-motivated individual passionate about delivering high-quality software and thriving in an innovative environment, we invite you to apply. Submit your resume and relevant project portfolios/GitHub repositories for consideration.

Company Overview Delivery Solutions, a UPS Company, is a leader in delivery orchestration and post-purchase experiences. Our SAAS-based platform powers same-day delivery, curbside, in-store pickup, shipping, and post-purchase experiences for some of the biggest names in multiple retail verticals. We are connected to major delivery and shipping providers, making us highly scalable and flexible. We are a certified Great Places To Work Company. Job Overview We are seeking a highly experienced Senior Software Engineer - MEAN Stack to join our team at Delivery Solutions, a UPS Company. As a Senior Software Engineer, you will be responsible for developing and maintaining our SAAS-based omnichannel e-commerce platform. This is a full-time role based in India, with the option to work remotely. Qualifications and Skills <ul><li>7 to 10 years of hands-on experience in MEAN stack development</li><li>Strong proficiency in Angular, MongoDB, Node.js, Express.js</li><li>Solid understanding of JavaScript, HTML5, and CSS3</li><li>Experience with AWS or other cloud platforms</li><li>Knowledge of REST APIs and microservices architecture</li><li>Ability to work independently and in a team environment</li><li>Excellent problem-solving and debugging skills</li><li>Strong communication and collaboration skills</li></ul> Roles and Responsibilities <ul><li>Design, develop, and maintain the MEAN stack components (MongoDB, Express.js, Angular, Node.js) used in our omnichannel e-commerce platform</li><li>Collaborate with the product management and design teams to translate business requirements into technical solutions</li><li>Write clean, maintainable, and efficient code</li><li>Optimize application performance and scalability</li><li>Troubleshoot and debug issues reported by clients and internal teams</li><li>Stay up-to-date with the latest industry trends and technologies</li><li>Mentor and provide technical guidance to junior team members</li><li>Participate in code reviews to maintain code quality and consistency</li></ul>