Company Overview

Delivery Solutions, a UPS Company, is an Omnichannel e-commerce Platform providing out-of-the-box solutions for Same-Day Delivery, Curbside, and more. Trusted by prominent retailers like Sephora and AT&T, our SAAS solution interfaces seamlessly for a scalable experience. Connected to delivery giants like Roadie and Uber, we're a leader in Delivery Orchestration. As a certified Great Places To Work Company, Delivery Solutions operates as a wholly-owned subsidiary of UPS, headquartered in Mumbai.

Job Overview

Join Delivery Solutions as an Associate Technical Lead for DevOps. This senior-level, full-time role offers the flexibility of remote work. Situated in vibrant cities like Mumbai, Bangalore, Pune, Delhi, Hyderabad, and Chennai, you'll lead and innovate with a team of professionals in the DevOps domain, requiring up to 10 years of experience.

Key Responsibilities

Infrastructure & Cloud Engineering

• Lead cloud infrastructure strategy across AWS and GCP environments.
• Own and drive AWS → GCP migration projects end-to-end.
• Ensure system resilience with disaster recovery planning, high availability design, and architectural improvements.
• Oversee infrastructure monitoring and alerting using tools like Grafana, Prometheus, CloudWatch, or New Relic.
• Conduct root cause analysis for major incidents and drive permanent fixes.
• Ensure compliance with security and performance SLAs through continuous infrastructure audits and enhancements.
• Manage and support core AWS services (VPC, EC2, ECS, S3, RDS, API Gateway, Route53, ELB/NLB, IAM, etc.) and equivalent GCP services.

DevOps & Automation

• Lead the design and maintenance of secure, scalable CI/CD pipelines using Jenkins, GitHub Actions, or equivalent.
• Drive Infrastructure as Code (IaC) adoption using Terraform, CloudFormation, or Pulumi.
• Ensure zero-downtime deployments and faster release cycles through automation and pipeline optimization.
• Guide and mentor developers on DevOps best practices and deployment strategies.
• Manage sandbox and production environments, ensuring smooth deployments and rollback strategies.
• Champion DevSecOps practices through tools like Snyk, JFrog, etc.

Collaboration & Leadership

• Act as the DevOps SME and collaborate with engineering, QA, and product teams to define infrastructure needs.
• Mentor junior DevOps engineers and drive technical excellence across the team.
• Support release planning and post-release monitoring with appropriate tooling and automation.
• Lead documentation efforts for infrastructure, processes, and disaster recovery plans.

Required Qualifications

• 10+ years of DevOps or infrastructure experience in high-scale production environments.
• Hands-on experience with AWS and GCP, with expertise in cloud migrations (especially AWS to GCP).
• Strong background in Infrastructure as Code (Terraform, CloudFormation).
• Experience with containerization (Docker) and orchestration (Kubernetes, EKS, GKE).
• Solid background in monitoring, logging, and observability.
• Experience operating secure, compliant, and highly available systems.
• Proven ability to lead technical initiatives and mentor others.

Preferred Qualifications

• Certifications in AWS and/or GCP (e.g., AWS DevOps Engineer, GCP Professional Cloud Architect).
• Experience with DevOps tools such as Jenkins, GitHub Actions, Snyk, JFrog, Prometheus, and Grafana.
• Prior experience in a SaaS or product-based organization.