Telesales and Academic Counselor Job Description Template
As a Telesales and Academic Counselor, you will be responsible for reaching out to potential students, offering academic counseling, and ensuring successful enrollments. This role combines telesales with educational consulting to support students in making informed decisions about their future.
Responsibilities
- Engage with potential students through phone calls and emails.
- Provide detailed information about academic programs and admission processes.
- Assist students in selecting programs that align with their career goals.
- Follow up with leads to ensure successful enrollments.
- Maintain accurate records of student interactions and outcomes.
- Achieve monthly and quarterly sales targets.
- Collaborate with the marketing team to refine outreach strategies.
Qualifications
- Bachelor's degree in Business, Education, or related field.
- Proven experience in telesales or academic counseling.
- Strong understanding of higher education programs and admission processes.
- Excellent communication and interpersonal skills.
- Ability to build rapport with prospective students.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Proficiency in CRM software and Microsoft Office Suite.
Skills
- Salesforce
- Microsoft Office
- CRM systems
- Customer Service
- Educational Consulting
- Effective Communication
- Active Listening
- Time Management
Frequently Asked Questions
A Telesales and Academic Counselor primarily engages with prospective students over the phone to guide them through their educational options. This role combines sales and academic advising skills to identify students' needs and match them with suitable educational programs.
To become a Telesales and Academic Counselor, individuals typically need a bachelor's degree in education or a related field and excellent communication skills. Experience in telesales or customer service, as well as a passion for education, can be advantageous for aspiring candidates.
The average salary for a Telesales and Academic Counselor varies depending on factors such as location, experience, and the employer. Typically, salaries range from entry-level compensation to higher earnings for experienced professionals, often supplemented by performance-based incentives.
Key qualifications for a Telesales and Academic Counselor include a bachelor's degree in education, psychology, or business, alongside strong sales and interpersonal skills. Previous experience in academic advising or telesales roles enhances credentials for this position.
A Telesales and Academic Counselor should possess excellent communication, sales, and customer service skills. Responsibilities include making outbound calls, providing educational guidance, closing sales, and maintaining student records. Strong organizational skills are also essential for managing multiple inquiries and follow-ups.