Telecaller cum Business Development Executive Job Description Template
As a Telecaller cum Business Development Executive, you will play a pivotal role in driving sales growth through proactive engagement with potential clients. Your responsibilities will include making outbound calls, identifying business opportunities, and converting leads into sales. This role demands excellent communication skills, customer-oriented mindset, and a drive to achieve sales targets.
Responsibilities
- Make outbound calls to potential clients to introduce and promote company products and services.
- Generate and qualify leads through cold calling and other means.
- Build and maintain strong business relationships with new and existing clients.
- Achieve weekly and monthly sales targets set by the management.
- Conduct follow-up calls to ensure customer satisfaction and to encourage repeat business.
- Identify and develop new business opportunities to expand the company's customer base.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Maintain accurate records of calls, sales, and customer information in the CRM system.
Qualifications
- Proven experience as a telecaller or in a similar sales role.
- Bachelor’s degree in business, marketing, or related field is preferred.
- Strong understanding of sales principles and customer service practices.
- Excellent verbal communication skills and persuasive abilities.
- Ability to handle rejection and remain positive and motivated.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office and CRM software.
Skills
- Telemarketing
- Lead generation
- Sales strategy
- Customer relationship management (CRM)
- Outbound calling
- Negotiation
- Microsoft Office
- Time management
Frequently Asked Questions
A Telecaller cum Business Development Executive is responsible for initiating telephonic contact with prospective clients to generate sales leads. They engage in strategic discussions, present product or service information, and meticulously follow up to convert leads into sales. The role also involves researching market trends to identify potential business opportunities, collaborating with the sales team to develop targeted marketing strategies, and maintaining comprehensive records of customer interactions to foster long-term relationships.
To become a Telecaller cum Business Development Executive, an individual typically needs strong communication skills and a knack for sales. A bachelor's degree in business administration, marketing, or a related field is advantageous. Experience in tele-marketing or customer service enhances prospects. Effective training focuses on understanding product offerings, mastering sales techniques, and using CRM software. Building skills in negotiation, market research, and client relationship management is also beneficial.
The average salary for a Telecaller cum Business Development Executive varies depending on factors such as location, years of experience, and industry. Compensation packages may include base salary combined with performance incentives like commissions or bonuses that are linked to successful sales targets achievement. Additionally, candidates might receive benefits such as health insurance, paid leave, and professional development opportunities which can enhance the overall remuneration package.
Qualifications for a Telecaller cum Business Development Executive role typically include a bachelor's degree in business, marketing, or a related discipline. Previous experience in telecalling, sales, or customer service is highly beneficial. Key skills required include excellent verbal communication, strong analytical abilities, proficiency in CRM and database management software, and a proactive approach to achieving sales targets and leveraging market opportunities.
A successful Telecaller cum Business Development Executive must possess strong communication and interpersonal skills to effectively engage with prospects. Key responsibilities include identifying and reaching out to potential clients, nurturing leads, promoting products or services, and achieving sales targets. They must be adept at market research, employing persuasive sales tactics, developing proposal presentations, and maintaining detailed records in CRM software to ensure follow-ups and customer satisfaction.