Tele Sales Counsellor (Internship) Job Description Template
As a Tele Sales Counsellor (Internship), you will engage with potential clients over the phone, understanding their needs and offering suitable products or services. This internship is designed to provide you with practical experience in sales, enhance your communication skills, and help you learn effective sales techniques.
Responsibilities
- Make outbound calls to prospective clients to introduce and sell products/services.
- Understand customer needs and recommend appropriate products/services.
- Maintain accurate records of customer interactions and sales activity in the CRM system.
- Meet or exceed weekly and monthly sales targets.
- Respond to customer inquiries and resolve issues in a timely manner.
- Collaborate with the sales team to develop new strategies for lead generation.
- Attend regular training sessions to enhance sales skills and product knowledge.
Qualifications
- Currently enrolled in a related undergraduate program or recent graduate.
- Strong interest in sales and customer service.
- Excellent verbal and written communication skills.
- Ability to work independently as well as in a team environment.
- Strong problem-solving skills and attention to detail.
- Motivated, proactive, and eager to learn.
Skills
- Salesforce
- Microsoft Office Suite
- Excellent phone etiquette
- Active listening
- CRM software
- Customer Relationship Management
- Negotiation skills
Frequently Asked Questions
A Tele Sales Counsellor Intern typically assists in conducting sales calls, following up on leads, and maintaining customer databases. They learn to identify customer needs, provide product information, and offer advice to ensure customer satisfaction. This role helps interns gain valuable sales experience in a supportive environment, focusing on developing communication and persuasion skills specific to telesales.
To become a Tele Sales Counsellor Intern, candidates typically need to be enrolled in a relevant degree program such as Business, Marketing, or Communications. They must possess strong interpersonal skills and a willingness to learn. Applying through company job portals, internship platforms, or through university career services can help in finding opportunities in telesales.
The average salary for a Tele Sales Counsellor Intern can vary widely based on the location and company, but generally, it tends to be an entry-level stipend. Internships often provide additional benefits, such as training and mentoring, which offer invaluable experience in sales and customer relations, helping to pave the way for future career opportunities in sales or related fields.
For a Tele Sales Counsellor Internship, candidates usually need to be pursuing a degree in fields like Marketing, Business Administration, or Communications. Employers often look for individuals with strong communication skills, a positive attitude, and a basic understanding of sales principles. Previous experience in customer service or any sales-related role can be advantageous.
A successful Tele Sales Counsellor Intern should possess excellent communication and listening skills, as well as the ability to build rapport with customers. Responsibilities include handling customer queries, supporting sales strategies, and updating client information in systems. Ability to work independently and a basic understanding of sales techniques are also crucial for success in this role.