Showroom Manager - Chennai & Mylapore - Jewellery Showroom Job Description Template

The Showroom Manager will be responsible for managing the daily operations of our jewellery showrooms located in Chennai and Mylapore. This role requires a dynamic individual with a proven track record in retail management, preferably within the luxury sector. The Manager will be responsible for leading the sales team, ensuring customer satisfaction, and achieving sales targets.

Responsibilities

  • Oversee the daily operations of the jewellery showrooms in Chennai and Mylapore.
  • Lead, mentor, and manage the sales team to meet and exceed sales targets.
  • Ensure high levels of customer satisfaction through excellent service.
  • Manage inventory levels and liaise with suppliers for stock requirements.
  • Coordinate promotional events and marketing activities to drive showroom traffic.
  • Implement and maintain showroom displays to enhance customer experience.
  • Monitor and report on key performance indicators (KPIs) and sales metrics.
  • Address and resolve customer complaints and issues promptly and effectively.

Qualifications

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Minimum of 5 years' experience in retail management, preferably in the luxury sector.
  • Strong leadership and team management skills.
  • Proven track record of achieving sales targets and driving sales growth.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.

Skills

  • Retail Management
  • Sales Strategies
  • Customer Service
  • Inventory Management
  • Leadership
  • Team Building
  • Marketing
  • Conflict Resolution
  • POS Systems
  • Microsoft Office

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Frequently Asked Questions

A Showroom Manager in a Jewellery Showroom in Chennai & Mylapore is responsible for overseeing all daily operations, including inventory management, staff supervision, and ensuring high customer satisfaction. They coordinate sales activities, implement marketing strategies, and maintain the showroom's visual appeal to attract potential customers.

To become a Showroom Manager at a Jewellery Showroom in Chennai & Mylapore, one typically needs a degree in business administration or a related field, along with significant experience in retail management. Knowledge of the jewellery industry, customer service skills, and leadership abilities are crucial for this role.

The average salary for a Showroom Manager in a Jewellery Showroom in Chennai & Mylapore varies based on experience, showroom size, and company reputation. This role typically offers competitive compensation that includes a basic salary with performance-based incentives, often aligned with industry standards.

Qualifications for a Showroom Manager in a Jewellery Showroom include a bachelor's degree in business or retail management, with experience in sales and staff supervision. Strong communication and problem-solving skills, along with a passion for jewellery, are also desirable. Certifications in retail or sales management can be advantageous.

A successful Showroom Manager in a Jewellery Showroom needs excellent leadership and communication skills, with responsibilities including team management, customer relationship building, and sales target achievement. They must ensure efficient operations, manage stock levels, and maintain the showroom's ambiance to enhance client experience.