Real Estate Telecaller Job Description Template
The Real Estate Telecaller will handle telephonic communication with prospective clients, promoting properties, coordinating site visits, and ensuring customer satisfaction. They will work closely with the sales and marketing team to drive real estate sales and meet company objectives.
Responsibilities
- Initiate outbound calls to potential clients to promote properties and generate leads.
- Respond to inbound calls and answer queries related to various real estate projects.
- Schedule and coordinate site visits with potential buyers.
- Maintain and update customer records in the CRM system.
- Follow up with clients to provide additional information and gather feedback.
- Collaborate with the sales team to achieve sales targets and objectives.
- Stay updated on real estate market trends and project details.
Qualifications
- High school diploma or equivalent; a bachelor's degree in any field is preferred.
- Proven experience in telecalling or telemarketing, preferably in the real estate sector.
- Excellent communication and interpersonal skills.
- Ability to build rapport with clients and identify potential sales opportunities.
- Proficient in using CRM software and other telecalling tools.
- Strong organizational and multitasking abilities.
Skills
- Communication
- Telemarketing
- Customer Relationship Management (CRM)
- Sales Techniques
- Real Estate Knowledge
- Time Management
- Microsoft Office
Frequently Asked Questions
A Real Estate Telecaller is responsible for making outbound calls to potential clients and providing information about properties. They update databases with client information, schedule appointments for property viewings, and support the sales team by identifying potential leads. They also follow up on inquiries and maintain customer relationships to generate future sales.
To become a Real Estate Telecaller, candidates typically need a high school diploma or equivalent qualification. Experience in customer service or sales is beneficial. Strong communication skills and basic knowledge of real estate are important. Familiarity with CRM software and cold-calling techniques can enhance employability in this role.
The average salary for a Real Estate Telecaller varies based on location, experience, and the employer's size. Typically, compensation includes a base salary plus performance-based incentives or bonuses. Entry-level positions may start with a modest base, but potential earnings can increase significantly with experience and successful sales outcomes.
Qualifications for a Real Estate Telecaller often include a high school diploma or equivalent. While not always mandatory, having a background in customer service or sales can be advantageous. Excellent communication skills, a persuasive attitude, and proficiency in using CRM tools are essential. Some employers may offer on-the-job training to familiarize candidates with real estate specifics.
A successful Real Estate Telecaller must possess strong communication and negotiation skills, the ability to handle rejection, and excellent organizational abilities. They are responsible for cold-calling prospects, managing client records in CRM software, responding to inquiries, and coordinating with the real estate sales team to schedule property viewings and close deals.