Merchant Onboarding - Field Sales Executive Job Description Template
The Merchant Onboarding - Field Sales Executive is responsible for growing the merchant network by engaging with potential merchants on-site. This role involves presenting our product offerings, addressing merchant inquiries, and ensuring a smooth onboarding process. You will be the face of the company in the field, establishing strong relationships with business owners.
Responsibilities
- Identify and approach potential merchants for onboarding.
- Conduct in-person meetings and presentations to demonstrate product value.
- Assist merchants with the onboarding process including documentation and setup.
- Train merchants on how to use our platforms and tools effectively.
- Provide ongoing support and respond to merchant inquiries or issues.
- Track and report on sales and onboarding activities.
- Collaborate with internal teams to improve onboarding processes.
Qualifications
- Bachelor’s degree in Business, Marketing, or related field.
- 1-2 years of experience in field sales or merchant onboarding.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Strong problem-solving skills and attention to detail.
- Willingness to travel extensively within designated areas.
Skills
- Salesforce
- CRM software
- Microsoft Office Suite
- Presentation skills
- Customer service
- Negotiation
- Time management
Frequently Asked Questions
A Merchant Onboarding - Field Sales Executive is responsible for identifying potential merchants, explaining company products, and guiding them through the onboarding process. This role involves meeting sales targets, managing merchant relationships, and ensuring a smooth setup of payment systems. Executives must understand client needs, solve issues, and deliver training to optimize merchant performance.
To become a Merchant Onboarding - Field Sales Executive, candidates typically need a bachelor's degree in business, marketing, or a related field, alongside relevant sales experience. They should have strong communication and negotiation skills, a track record of meeting sales quotas, and knowledge of payment processing solutions. Networking and staying current with industry trends can further enhance a candidate's profile.
The average salary for a Merchant Onboarding - Field Sales Executive can vary based on location, experience, and company size. Typically, the role includes a base salary plus commission, reflecting the sales nature of the position. Benefits such as bonuses, travel allowances, and health insurance are often part of the compensation package, rewarding performance and productivity.
Qualifications for a Merchant Onboarding - Field Sales Executive often include a degree in business, sales, or marketing, though practical sales experience is highly valued. Proficiency in customer relationship management software, knowledge of financial services, and excellent interpersonal skills are essential. Employers seek individuals who are self-motivated and able to work independently in the field.
A Merchant Onboarding - Field Sales Executive requires strong sales, communication, and relationship-building skills. Responsibilities include identifying prospective merchants, presenting payment solutions, and assisting with the onboarding process. The role demands problem-solving abilities, strategic thinking, and flexibility to meet client needs effectively. Successful executives also possess a deep understanding of market trends and competitor offerings.