Key Account Manager (KAM - Sales) / Branch Sales Manager (BSM - Sales) Job Description Template
As a Key Account Manager (KAM - Sales) / Branch Sales Manager (BSM - Sales), you will be responsible for managing key client accounts, driving sales activities, and leading a sales team within the Chennai region. Your goal is to build and maintain long-term relationships with major clients, boost sales revenue, and ensure outstanding customer service.
Responsibilities
- Manage and grow key accounts within the Chennai region.
- Develop and implement sales strategies to meet targets.
- Supervise and mentor a team of sales representatives.
- Build strong relationships with existing and potential clients.
- Monitor market trends and identify new business opportunities.
- Collaborate with cross-functional teams to optimize service delivery.
- Prepare and present regular sales reports to senior management.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- 5+ years of sales experience, preferably in the job portal or related industry.
- Proven track record of managing key accounts and achieving sales targets.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Ability to work independently and handle multiple tasks simultaneously.
- Proficiency in using CRM software and MS Office Suite.
Skills
- Account Management
- Sales Strategy
- Customer Relationship Management (CRM)
- Team Leadership
- Negotiation
- Market Analysis
- MS Office Suite
Frequently Asked Questions
A Key Account Manager (KAM) is responsible for managing and nurturing relationships with key clients to maximize revenue opportunities and improve customer satisfaction. They act as the customer's main point of contact within the company, ensuring that the client's needs are met and exceeded. KAMs analyze market trends, customer feedback, and competitor activities to strategize and tailor services or products that offer the most value to their key accounts.
To become a Branch Sales Manager (BSM), candidates typically need a bachelor's degree in business, marketing, or a related field. Experience in sales or management roles is crucial for this position. Building strong leadership skills, demonstrating the ability to meet sales targets, and having excellent interpersonal communication are essential. Networking and gaining experience in branch management through mentorship or gradual promotion can also pave the way to this role.
The average salary for a Key Account Manager varies based on factors such as location, industry, and experience level. Generally, a Key Account Manager's salary range can significantly increase with performance bonuses and commissions tied to sales targets. Experienced KAMs working with high-value clients or in lucrative industries typically command higher salaries.
A Branch Sales Manager typically requires a bachelor's degree in business administration, management, or finance. Relevant work experience in sales or customer relations and proven leadership skills are vital. Some employers may prefer candidates with advanced certifications in sales management or a master's degree. These qualifications help ensure proficiency in managing sales teams and strategizing for branch success.
A Key Account Manager should possess excellent communication skills, strategic thinking, and a deep understanding of sales processes. They must manage large customer accounts, develop business strategies, and work closely with sales teams to ensure customer satisfaction. Analytical skills are crucial for identifying client needs and business opportunities, while negotiation skills enable KAMs to secure beneficial terms for both parties.