International Voice Process TeleSales - Chennai Job Description Template
As an International Voice Process TeleSales representative based in Chennai, you will be responsible for connecting with potential clients across the globe to promote and sell our products/services. You'll need to understand customer needs, provide solutions, and ensure a positive client experience. This role requires excellent communication skills, resilience, and a results-driven attitude.
Responsibilities
- Engage with international clients via phone calls
- Understand client needs and recommend suitable products/services
- Meet and exceed sales targets
- Maintain accurate records of each call and sales activity
- Follow up on leads and close sales
- Ensure customer satisfaction and handle any queries or concerns
- Collaborate with the sales team to achieve goals
Qualifications
- Bachelor's degree or equivalent experience in sales or customer service
- Proven track record in telesales, preferably in an international setting
- Strong command of the English language, both written and verbal
- Ability to work flexible hours to accommodate different time zones
- Exceptional interpersonal and negotiation skills
- Goal-oriented with a strong drive for results
Skills
- Salesforce or similar CRM software
- Telephone etiquette
- Persuasive communication
- Active listening
- Problem-solving
- Time management
- Basic computer skills (MS Office)
Frequently Asked Questions
An International Voice Process TeleSales professional in Chennai is responsible for selling products or services to international clients over the phone. They engage in outbound calls to prospective clients, present product benefits, close sales, and often provide post-sales support. They must possess excellent communication skills, be persuasive, and have a thorough understanding of the product or service they are selling.
To become an International Voice Process TeleSales professional in Chennai, candidates typically need a higher secondary education with skills in communication and sales. Companies often require fluency in English and prior experience in a telesales or customer service role. Some organizations provide on-the-job training, focusing on sales techniques and product knowledge.
The average salary for an International Voice Process TeleSales professional in Chennai varies based on experience, company size, and individual performance. Entry-level salaries are competitive and usually include performance-based incentives or commissions. Experienced professionals can potentially earn significantly more with proven sales records.
Qualifications for an International Voice Process TeleSales role in Chennai often include a higher secondary educational qualification and excellent English communication skills. Employers seek candidates with strong telephonic sales abilities, good listening skills, and a customer-focused approach. Experience in telesales or international sales is also preferable.
Key skills for an International Voice Process TeleSales position include persuasive communication, active listening, and problem-solving abilities. Responsibilities involve making outbound calls to international clients, achieving sales targets, maintaining detailed client records, and building sustainable client relationships. Strong interpersonal skills and a deep understanding of the sales process are crucial.