INSIDE SALES (Sr. Education Counsellor/ Noida) Job Description Template
The Sr. Education Counsellor in Inside Sales will serve as the first point of contact for prospective students. The role involves understanding their educational requirements, providing detailed program information, and assisting them in the enrollment process. This position is crucial in attaining enrollment targets and delivering exceptional student experiences.
Responsibilities
- Respond to inbound inquiries from prospective students.
- Conduct outbound calls to nurture leads and follow up on inquiries.
- Understand and address the educational needs of prospective students.
- Provide detailed information about our educational programs.
- Guide students through the enrollment process and close sales.
- Maintain accurate and updated records of student interactions in the CRM system.
- Collaborate with the marketing team to improve lead quality.
- Achieve monthly and quarterly sales targets.
- Participate in team meetings and provide insights on improving the sales process.
Qualifications
- Bachelor's degree in any field.
- Minimum of 3 years of experience in sales or education counselling.
- Strong communication and interpersonal skills.
- Proven track record of meeting or exceeding sales targets.
- Ability to build and maintain relationships with prospective students.
- Proficiency in CRM software and sales tools.
- Highly self-motivated and goal-oriented.
Skills
- Salesforce
- Customer Relationship Management (CRM)
- Sales Techniques
- Communication
- Lead Generation
- Student Counseling
- Problem-Solving
- Time Management
- Negotiation
Frequently Asked Questions
A Sr. Education Counsellor in Inside Sales primarily manages and converts prospective leads into students for educational institutions. They engage with potential students via phone calls, emails, and other communication channels, providing guidance on courses and enrollment procedures, and aim to meet sales targets while offering expert counselling.
To become a Sr. Education Counsellor in Inside Sales, one typically needs a bachelor's degree in business, education, or a related field. Relevant experience in educational counselling or sales is crucial. Strong communication skills, persuasive abilities, and understanding of educational programs and markets are essential for this role.
The average salary for a Sr. Education Counsellor in Inside Sales in Noida varies based on experience and the organization, but generally ranges from mid to upper levels within the education sales sector. Compensation often includes base salary with incentives based on meeting sales targets and converting leads into enrollments.
A Sr. Education Counsellor in Inside Sales should have a bachelor's degree, preferably in business, communication, or a related field. Experience in educational counselling or sales is highly preferred. Proficiency in CRM software, excellent communication, and a results-driven attitude are essential qualifications for this role.
Key skills for a Sr. Education Counsellor in Inside Sales include strong communication, sales techniques, and customer relationship management. Responsibilities include identifying potential students, offering course advice, ensuring high conversion rates from leads to enrollments, and achieving sales targets. Problem-solving and patience are also crucial.