GENERAL MANAGER- BPO INTERNATIONAL SALES Job Description Template
As the General Manager of BPO International Sales, you will oversee and direct the sales strategies to drive significant growth in international markets. You will be responsible for managing the sales team, developing business plans, and establishing strong client relationships to achieve and surpass revenue targets.
Responsibilities
- Lead and manage the international sales team for BPO services.
- Develop and implement strategies to achieve sales targets and expand market presence.
- Build and maintain strong relationships with key clients and stakeholders.
- Analyze market trends and identify new business opportunities.
- Collaborate with other departments to ensure seamless transition and delivery of services.
- Monitor sales performance metrics and provide regular reports to senior management.
- Train and mentor sales staff to enhance their skills and performance.
- Negotiate and close high-value deals with international clients.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven track record in international BPO sales management.
- 10+ years of experience in sales, with at least 5 years in a senior management role.
- Strong understanding of BPO industry dynamics and client needs.
- Excellent leadership and team management skills.
- Outstanding communication, negotiation, and interpersonal abilities.
Skills
- Sales Strategy
- Market Analysis
- Client Relationship Management
- Negotiation
- Leadership
- Team Management
- Business Development
- CRM Software
- Sales Analytics
- International Market Knowledge
Frequently Asked Questions
A General Manager in BPO International Sales oversees the expansion of business process outsourcing services across global markets. They lead sales strategies, manage client relationships, and ensure that sales targets are met. This role involves strategic planning, team management, and maintaining a competitive edge in international markets.
To become a General Manager in BPO International Sales, candidates typically need a bachelor’s degree in business administration, international business, or a related field. Extensive experience in sales and management, particularly in a BPO setting, is essential. Further qualifications, like an MBA, and strong leadership skills significantly enhance a candidate's prospects.
The average salary for a General Manager in BPO International Sales varies based on factors such as geographic location, company size, and experience. This role tends to offer a lucrative compensation package, often including performance bonuses and commissions, reflecting the high level of responsibility in managing international sales.
A General Manager in BPO International Sales typically requires a bachelor's degree in business, marketing, or a related field. Additionally, significant experience in international sales within the BPO industry is critical. Skills in leadership, strategic planning, and an ability to foster key client relationships are also highly valued.
Key skills for a General Manager in BPO International Sales include strategic thinking, leadership, and excellent communication. Responsibilities encompass developing and executing sales strategies, overseeing international client accounts, and ensuring sales targets are achieved. Proficiency in analyzing market trends to drive business growth is also crucial.