Front Desk cum Sales - Malleshwaram Job Description Template
As a Front Desk cum Sales Representative located in Malleshwaram, you will be the first point of contact for our customers, providing exceptional service and support. Alongside managing the front desk, you will be responsible for driving sales and achieving targets through proactive customer engagement and product knowledge.
Responsibilities
- Greet and assist customers as they arrive at the front desk.
- Manage telephone calls, emails, and other forms of communication.
- Provide accurate information regarding products, services, and promotions.
- Proactively engage with customers to understand their needs and suggest suitable products.
- Process sales transactions accurately and efficiently.
- Maintain an organized and welcoming front desk area.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Collaborate with the sales team to achieve monthly and quarterly targets.
- Assist in inventory management and stock replenishment.
- Ensure compliance with company policies and procedures.
Qualifications
- High school diploma or equivalent; a degree in Business, Marketing, or related field is a plus.
- Previous experience in a front desk or sales role, preferably in the retail sector.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Customer-focused with a friendly and approachable demeanor.
- Basic computer proficiency and familiarity with sales software.
- Ability to work flexible hours, including weekends and holidays.
Skills
- Customer Service
- Sales Techniques
- Communication Skills
- Time Management
- Multitasking
- Problem-Solving
- Microsoft Office
- Point of Sale (POS) Systems
- Inventory Management
- Team Collaboration
Frequently Asked Questions
A Front Desk cum Sales role in Malleshwaram involves greeting and assisting customers, managing phone inquiries, and maintaining records. The position often requires excellent communication skills to promote products and services, handle transactions, and ensure customer satisfaction.
To become a Front Desk cum Sales associate in Malleshwaram, candidates typically need a high school diploma or equivalent. Relevant experience in customer service and sales, along with strong communication and problem-solving skills, are highly valued by employers.
The average salary for a Front Desk cum Sales position in Malleshwaram varies depending on experience, employer, and specific industry. Typically, entry-level positions offer competitive salaries with potential for bonuses and commissions based on sales performance.
Qualifications for a Front Desk cum Sales role in Malleshwaram include a high school diploma, proficiency in computer skills, and fluency in local languages. Experience in customer service or sales is preferred, along with strong organizational and multitasking abilities.
Successful Front Desk cum Sales associates in Malleshwaram need strong interpersonal skills, the ability to handle customer inquiries effectively, and a passion for sales. Responsibilities include managing front desk operations, processing transactions, and maintaining excellent customer relations.