Front Desk cum Sales - Kothrud Job Description Template
In this dual-role position, you will be responsible for managing front desk operations while simultaneously driving sales and managing customer relationships. Your ability to multitask and provide exceptional customer service will be crucial in ensuring customer satisfaction and meeting sales targets.
Responsibilities
- Greet and assist clients and visitors at the front desk.
- Handle phone calls, emails, and walk-in inquiries.
- Manage appointment schedules and customer check-ins.
- Promote and sell products and services to potential and existing customers.
- Maintain accurate records of sales activities and customer interactions.
- Provide exceptional customer service and address client concerns promptly.
- Collaborate with sales and marketing teams to achieve business objectives.
- Maintain a clean and organized front desk area.
Qualifications
- High school diploma or equivalent; additional education or certification in sales or customer service is a plus.
- Proven experience in a front desk or sales role.
- Strong interpersonal and communication skills.
- Ability to multitask and manage time effectively.
- Customer-focused mindset.
Skills
- Customer Service
- Sales Techniques
- Appointment Scheduling
- Communication
- Time Management
- CRM Software
- Microsoft Office
- Problem-Solving
Frequently Asked Questions
A Front Desk cum Sales position in Kothrud involves managing reception duties and assisting with sales activities. Responsibilities include greeting clients, handling inquiries, maintaining records, and supporting the sales team with client follow-ups, product demonstrations, and order processing.
To become a Front Desk cum Sales professional in Kothrud, candidates typically need a high school diploma or equivalent. Relevant experience in customer service or sales can be beneficial. Strong communication, organizational skills, and proficiency in CRM software may enhance job prospects.
The average salary for a Front Desk cum Sales position in Kothrud can vary based on experience and company size. Generally, compensation includes a base salary with potential sales commissions or bonuses, reflecting productivity and sales achievements.
Qualifications for a Front Desk cum Sales role in Kothrud typically include a high school diploma, customer service skills, and familiarity with sales processes. Experience with office software and CRM systems is advantageous, with an emphasis on strong interpersonal and communication abilities.
Skills required include excellent communication, customer service, and sales abilities. Responsibilities involve managing front desk operations, assisting customers, processing sales transactions, handling administrative tasks, and supporting the sales team in achieving targets and maintaining client relationships.