Floor Manager - Jewellery Showroom - Chennai, Mylapore Job Description Template
As a Floor Manager at our prestigious jewellery showroom in Chennai, Mylapore, you will be responsible for supervising daily operations and ensuring the highest level of customer satisfaction. You will lead a team of sales associates, manage inventory, and drive sales performance to meet company targets.
Responsibilities
- Oversee daily showroom operations ensuring a seamless customer experience.
- Manage, train, and motivate sales staff to achieve sales targets.
- Maintain high standards of merchandise presentation and store cleanliness.
- Handle customer inquiries, complaints, and provide effective solutions.
- Monitor inventory levels and coordinate with the warehouse for restocking.
- Analyze sales data to identify trends and opportunities for improvement.
- Ensure compliance with safety and security protocols.
- Collaborate with the marketing team for promotional activities and events.
Qualifications
- Bachelor’s degree in Business Administration, Retail Management, or related field.
- Minimum of 3-5 years of experience in a supervisory role within the luxury retail or jewellery industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Proven ability to drive sales and meet performance targets.
- Customer-centric approach with outstanding problem-solving abilities.
- Proficiency in inventory management and retail software systems.
Skills
- Leadership
- Sales Management
- Customer Service
- Inventory Management
- Retail Software Systems
- Merchandising
- Conflict Resolution
- Team Motivation
- Data Analysis
Frequently Asked Questions
A Floor Manager in a jewellery showroom is responsible for overseeing the daily operations of the showroom floor. This includes managing sales associates, ensuring excellent customer service, and maintaining product displays. In Chennai's bustling Mylapore area, the Floor Manager ensures that the showroom operates smoothly, addresses customer inquiries, and supports marketing initiatives. They also handle inventory management and assist in achieving sales targets.
To become a Floor Manager in a jewellery showroom in Chennai, candidates typically need experience in retail management, preferably within the jewellery industry. A bachelor's degree in business administration or a related field is advantageous. Strong leadership skills, customer service expertise, and a keen understanding of luxury retail are essential. Familiarity with Tamil and English is often required to communicate effectively with customers in Mylapore.
The average salary for a Floor Manager in a jewellery showroom in Chennai can vary based on experience, the size of the showroom, and the employer. Typically, salary packages include base pay and bonuses tied to sales performance. Floor Managers may also receive commissions and additional benefits, such as incentives for meeting sales targets and opportunities for career advancement within the jewellery retail industry.
To qualify for a Floor Manager role in a jewellery showroom, candidates usually need a combination of education and experience. A degree in business management, retail management, or a related field is beneficial. Experience in retail, particularly in jewellery, is crucial. Additionally, skills in team leadership, customer relationship management, and familiarity with inventory systems are important for success in this role.
A Floor Manager in a jewellery showroom must possess strong organizational and leadership skills, as they manage sales teams, coordinate daily operations, and ensure exceptional customer service. Responsibilities include developing sales strategies, resolving customer issues, training staff, and optimizing product displays. Proficiency in sales techniques, inventory management, and the ability to motivate a team are also vital for achieving showroom targets in a competitive environment like Mylapore, Chennai.