Dubai Female Telecaller Job Description Template
The Female Telecaller in Dubai will be responsible for engaging with potential and existing customers via telephone, providing information about products and services, generating leads, and supporting the sales team by setting appointments and following up on inquiries.
Responsibilities
- Make outbound calls to prospective customers.
- Answer incoming calls from customers to provide information or resolve issues.
- Record customer information in the database.
- Schedule appointments for sales representatives to meet with prospective customers.
- Provide daily reports on call activities and lead statuses.
- Maintain a positive and professional demeanor during interactions with customers.
- Achieve daily, weekly, and monthly call and lead generation targets.
Qualifications
- High school diploma or equivalent.
- Proven experience as a telecaller or similar sales/customer service role.
- Excellent verbal communication skills.
- Proficiency in English; knowledge of additional languages is a plus.
- Ability to handle rejection and remain positive.
- Strong organizational skills and attention to detail.
- Familiarity with CRM systems and practices.
Skills
- Customer Service
- Lead Generation
- CRM Software
- Appointment Scheduling
- Telemarketing
- Time Management
- Problem-Solving
Frequently Asked Questions
A Female Telecaller in Dubai is responsible for making outbound calls to clients or potential customers to promote products and services. The role involves handling customer inquiries, providing detailed product information, and achieving sales targets. They also document customer interactions and feedback to improve service quality and sales strategies.
To become a Female Telecaller in Dubai, candidates typically need a high school diploma or equivalent, excellent communication skills, and proficiency in English and Arabic. Prior experience in customer service or sales can be beneficial. Training on product knowledge and call handling techniques is often provided by employers.
The average salary for a Female Telecaller in Dubai varies based on experience, industry, and qualifications. Typically, salaries range between entry-level positions and more experienced roles, often supplemented by commission or bonuses based on performance. Industry norms and company size can greatly influence pay packages.
Qualifications for a Female Telecaller in Dubai usually include a high school diploma or GED. Employers often look for strong communication skills, fluency in English and Arabic, and the ability to handle customer queries professionally. Previous experience in telemarketing or customer service can enhance a candidate's prospects.
Female Telecallers in Dubai must possess excellent verbal communication skills, the ability to persuade and negotiate, and strong problem-solving abilities. Primary responsibilities include making sales calls, managing customer relationships, and documenting interactions. Skills in CRM software and understanding customer needs are highly valued.