Counter Sales Executive (Jewellery Retail Only) Job Description Template
As a Counter Sales Executive in our jewellery retail store, you will be responsible for engaging with customers, showcasing our exquisite jewellery collections, and driving sales. You will be the face of our brand, ensuring that every customer receives unparalleled service and leaves our store satisfied.
Responsibilities
- Assist customers in selecting jewellery pieces aligned with their preferences and budgets.
- Maintain an in-depth knowledge of product specifications, pricing, and promotions.
- Process sales transactions efficiently and accurately.
- Manage stock levels and restock displays as needed.
- Maintain a clean, organized, and visually appealing sales counter.
- Build and maintain customer relationships to encourage repeat business.
- Handle customer inquiries and resolve complaints professionally.
- Achieve individual and team sales targets.
Qualifications
- High school diploma or equivalent; additional education in sales or retail management is a plus.
- Proven experience in jewellery sales or luxury retail sales.
- Strong communication and interpersonal skills.
- Customer-centric attitude with a passion for providing exceptional service.
- Ability to work flexible hours, including weekends and holidays.
Skills
- Sales techniques
- Customer service
- Product knowledge (jewellery)
- POS systems
- Inventory management
- Communication
- Interpersonal skills
- Time management
Frequently Asked Questions
A Counter Sales Executive in Jewellery Retail is responsible for greeting customers, showcasing and selling jewelry items, and maintaining a high standard of customer service. They manage transactions, assist in product selection based on customer preferences, and provide detailed information on jewelry pieces, such as materials and craftsmanship. Additionally, they ensure that the display is tidy and appealing to maximize sales opportunities.
To become a Counter Sales Executive in Jewelry Retail, candidates typically need a high school diploma or equivalent. Retail sales experience, particularly in a jewelry store, is advantageous. Skills such as effective communication, customer service, and knowledge of jewelry products are essential. Some employers may offer on-the-job training to familiarize new employees with specific sales techniques and product lines.
The average salary for a Counter Sales Executive in Jewelry Retail varies based on location, experience, and the employer's size. Generally, it includes a base hourly wage, with potential commissions or performance-based incentives. The compensation package may also include benefits like employee discounts, health insurance, and paid time off, depending on the company.
Qualifications for a Counter Sales Executive in Jewelry Retail typically include a high school diploma or equivalent. Some positions may require experience in retail sales and customer service. A deep interest in jewelry, along with knowledge of gemstones and metals, will be beneficial. Employers may also look for strong interpersonal skills and an ability to meet sales targets.
To excel as a Counter Sales Executive in Jewelry Retail, one must have excellent communication, customer service skills, and the ability to build positive client relationships. Responsibilities include understanding customer needs, offering product recommendations, handling transactions, and maintaining product displays. Knowledge of jewelry trends, an eye for detail, and a passion for sales are also important for success in this role.