Client Servicing - Account Executive (Mainline) Job Description Template
As a Client Servicing - Account Executive (Mainline), you will be the primary point of contact for our clients, ensuring their needs are met through effective communication and strategic planning. You will manage account portfolios, develop advertising campaigns, and collaborate with internal teams to deliver exceptional service.
Responsibilities
- Develop and maintain strong relationships with key client accounts.
- Serve as the main point of contact between clients and internal teams.
- Understand clients' needs and objectives to create effective advertising campaigns.
- Coordinate with creative, media, and research teams to deliver client solutions.
- Monitor project timelines and budgets to ensure timely delivery and cost management.
- Present campaign proposals and performance reports to clients.
- Handle client inquiries and resolve any issues promptly.
Qualifications
- Bachelor's degree in Marketing, Business, or related field.
- Proven experience in client servicing or account management, preferably in advertising.
- Strong understanding of advertising principles and campaign management.
- Excellent communication and interpersonal skills.
- Ability to manage multiple accounts and projects simultaneously.
- Detail-oriented with strong organizational skills.
- Proficiency in Microsoft Office Suite.
Skills
- Client Relationship Management
- Advertising Campaign Management
- Project Coordination
- Budget Management
- Presentation Skills
- Microsoft Office Suite
- Problem Solving
Frequently Asked Questions
A Client Servicing - Account Executive (Mainline) primarily manages client relationships and ensures that client needs are met efficiently. This role involves coordinating with internal teams to deliver advertising campaigns and creative services, addressing client queries, and maintaining consistent communication. They also work on developing strategies to enhance client satisfaction and business profitability.
The average salary for a Client Servicing - Account Executive in a mainline advertising agency varies based on experience, location, and company size. Typically, entry-level positions offer competitive packages, which increase significantly with experience and proven client relationship management skills. Potential earnings also include bonuses and commissions linked with performance and client satisfaction.
A Client Servicing - Account Executive (Mainline) usually requires a bachelor's degree in marketing, communications, business, or a related field. Relevant work experience in account management within advertising is highly desirable. Strong communication, interpersonal skills, and a demonstrated ability to manage and grow client relationships are essential for this role.
To become a Client Servicing - Account Executive (Mainline), individuals should focus on acquiring a relevant degree followed by hands-on experience in client management or as an account coordinator in an advertising agency. Building a strong skill set in project management, communication, and problem-solving can further enhance prospects. Networking and professional development through workshops can also be beneficial.
A successful Client Servicing - Account Executive (Mainline) should possess excellent communication and negotiation skills, effective time management, and the ability to multitask. Responsibilities include managing client accounts, coordinating with creative teams, strategizing client growth opportunities, and ensuring client satisfaction. Proficiency in CRM tools and a strong understanding of the advertising landscape is crucial.