Career Counselor (Tele Sales) Job Description Template
The Career Counselor (Tele Sales) is responsible for offering professional career guidance to a diverse range of clients via phone. This role combines counseling expertise with sales acumen, ensuring that clients receive actionable advice while the counselor achieves sales targets.
Responsibilities
- Conduct telephonic counseling sessions with clients to discuss their career aspirations.
- Identify clients' career needs and provide tailored advice on relevant courses or career moves.
- Convert client interest into sales by recommending appropriate programs or services.
- Maintain detailed records of client interactions and follow-up activities.
- Achieve and exceed sales targets set by the organization.
- Collaborate with other counselors and sales teams to optimize client outreach strategies.
Qualifications
- Bachelor’s degree in Psychology, Counseling, or a related field.
- Previous experience in career counseling or a similar role.
- Proven track record in tele sales or telemarketing.
- Excellent verbal communication and interpersonal skills.
- Ability to work in a target-driven environment.
- Strong organizational and time management skills.
Skills
- Telemarketing
- Salesforce
- Microsoft Office
- CRM software
- Active listening
- Problem-solving
- Customer relationship management
Frequently Asked Questions
A Career Counselor in Tele Sales is responsible for providing guidance and support to individuals seeking to advance their careers. They connect over the phone or through virtual meetings to help clients identify career goals, assess skills, and create personalized career plans. This role involves using tele sales techniques to reach potential clients and encourage them to invest in their future through educational programs or career services.
To become a Career Counselor in Tele Sales, individuals typically need a bachelor's degree in psychology, counseling, or a related field. Experience in sales or customer service is beneficial. Familiarity with telecommunication tools and sales techniques is crucial. Aspiring counselors should also seek certifications in career counseling to enhance credibility and competence. Professional networks and workshops help in staying updated with industry trends.
The average salary for a Career Counselor in Tele Sales varies based on factors such as location, experience, and the size of the employer. Generally, salaries fall within a moderate range, with entry-level positions at the lower end. Counselors with extensive experience and successful sales records can see higher earnings. The inclusion of commission-based incentives also affects overall compensation, making performance a key factor in potential income.
A Career Counselor in Tele Sales typically needs a combination of educational and practical qualifications. A bachelor's degree in fields such as psychology, education, or human resources is commonly required. Experience in sales or customer service provides a competitive edge. Additionally, certifications in career counseling are highly valued. Strong communication skills, proficiency in telecommunication technology, and knowledge of sales strategies are also essential.
A Career Counselor in Tele Sales must possess excellent communication and interpersonal skills to effectively engage clients over the phone. They should be adept at using telecommunication tools and proficient in sales techniques to persuade clients. Responsibilities include assessing client needs, providing career guidance, and developing personalized action plans. Organizational skills and the ability to handle multiple clients and follow-ups are also crucial for success in this role.