Business Development Executive/Telesales (Malad, Mumbai) Job Description Template
The Business Development Executive/Telesales role is crucial for expanding our customer base and driving revenue growth. This position involves proactively reaching out to potential clients, nurturing leads, and converting them into long-term customers. You will work from our Malad, Mumbai office and report to the Sales Manager.
Responsibilities
- Identify and generate new business opportunities through cold calling, networking, and market research.
- Develop and maintain a robust sales pipeline to ensure consistent sales performance.
- Conduct sales presentations and product demonstrations via phone and email.
- Follow up on leads and ensure excellent customer service throughout the sales process.
- Collaborate with the sales team to achieve monthly and quarterly sales targets.
- Maintain accurate records of all sales activities and client interactions in the CRM system.
- Provide feedback and insights on customer preferences, market trends, and competitive activities.
Qualifications
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in telesales, inside sales, or business development.
- Excellent communication and interpersonal skills.
- Strong negotiation and closing skills.
- Ability to work independently and as part of a team.
- Proficiency in using CRM software and other sales tools.
- Target-driven with a track record of meeting or exceeding sales quotas.
Skills
- Cold Calling
- Lead Generation
- Sales Presentations
- CRM Software
- Customer Service
- Negotiation
- Market Research
- Time Management
- Email Marketing
Frequently Asked Questions
A Business Development Executive in Telesales is responsible for identifying and pursuing new business opportunities through telecommunication channels. They focus on building client relationships, understanding market needs, and creating sales strategies to drive company growth. In Malad, Mumbai, they might also work on market analysis specific to the region and develop customized strategies for local clients.
To become a Business Development Executive in Telesales, one typically needs a bachelor's degree in business, marketing, or a related field. Relevant work experience in sales or customer service can be advantageous. In Malad, Mumbai, familiarity with the local market and networking can be crucial. Developing strong communication, negotiation skills, and a proficiency in CRM software is also important for success in this role.
The average salary for a Business Development Executive in Telesales in Malad, Mumbai, can vary based on experience, industry, and the specific company. Typically, candidates can expect a competitive base salary along with performance-based incentives or commissions which can significantly boost earnings. Factors like skill level, years of experience, and sales track record also influence the salary range.
To qualify for a Business Development Executive role in Telesales, candidates typically need a bachelor's degree in business administration, marketing, or a related discipline. Previous experience in sales or telesales is often preferred. Key qualifications include strong communication skills, persuasive ability, and proficiency in using telecommunication tools and CRM systems. Knowledge of the Malad, Mumbai market can be a significant advantage.
A Business Development Executive in Telesales should possess excellent communication and negotiation skills to effectively close deals. Responsibilities often include prospecting potential clients, maintaining customer relationships, and meeting sales targets. The role may also involve conducting market research to identify trends and developing tailored sales strategies. In locations like Malad, Mumbai, understanding regional business dynamics can be a critical skill.