Business Development cum Telecaller Job Description Template
The Business Development cum Telecaller is a hybrid role combining sales and telecommunication efforts to identify, pursue, and close new business opportunities. This role involves proactively contacting potential clients, understanding their needs, and developing solutions that drive company growth.
Responsibilities
- Identify and generate new business opportunities through continuous market research and prospecting.
- Engage with potential clients via phone calls, emails, and other communication channels.
- Maintain and update a database of prospective and existing clients.
- Present and promote company products/services to potential clients.
- Follow up on leads and conduct sales presentations to convert prospects into sales.
- Collaborate with the sales team to develop strategies and achieve sales targets.
- Provide excellent customer service to build long-term relationships with clients.
- Prepare and maintain regular sales reports and documentation.
Qualifications
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in telecalling, sales, or business development.
- Exceptional verbal and written communication skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Goal-oriented with a track record of exceeding sales targets.
Skills
- Salesforce
- CRM software
- Telemarketing
- Lead generation
- Sales presentations
- Customer relationship management
- Microsoft Office Suite
- Negotiation
- Problem-solving
Frequently Asked Questions
A Business Development cum Telecaller plays a dual role that involves both business growth initiatives and telecalling responsibilities. They identify market opportunities, generate leads, and establish relationships with potential clients. Through telecalling, they reach out to prospects to introduce products or services, clarify queries, and convert leads into sales. Their role is crucial for driving revenue growth and expanding the customer base.
To become a Business Development cum Telecaller, candidates should have a background in business, marketing, or a related field. Effective communication skills are essential for telecalling, while analytical abilities aid in identifying business opportunities. Gaining experience in sales or customer service roles can be beneficial. Additionally, candidates should be comfortable using CRM software and have a proactive approach to learning new sales techniques.
The average salary for a Business Development cum Telecaller can vary widely based on factors such as industry, location, and experience level. Entry-level roles may offer a lower base salary, which can increase with performance-based bonuses. Experienced professionals in this role typically enjoy a salary that reflects their expertise in business development and telesales, complemented by incentives for achieving sales targets. Researching industry standards in your region can provide more specific figures.
Qualifications for a Business Development cum Telecaller generally include a diploma or degree in business, marketing, or communications. Employers often seek candidates with strong interpersonal and negotiation skills. Proficiency in using CRM systems and familiarity with telecalling techniques are valuable. Prior experience in sales, customer service, or business development adds to a candidate's hiring appeal. Continuous learning in sales strategies and market trends is also beneficial.
Skills required for a Business Development cum Telecaller include excellent verbal and written communication, the ability to build rapport with clients, and strong persuasion abilities. They must efficiently manage a high volume of calls and follow up on leads. Responsibilities include market research, developing business strategies, client outreach, and converting prospects into clients. They must be adept at handling sales objections and closing deals to achieve business targets.