AR Caller (min 6 months exp) Job Description Template
As an AR Caller, you will be responsible for managing the accounts receivables of our healthcare facility. Your main tasks will involve calling insurance companies to follow up on claims, resolving issues related to denied or pending claims, and ensuring timely collections. Your role is vital to maintaining the financial integrity of our organization.
Responsibilities
- Follow up on unpaid insurance claims with insurance companies.
- Initiate calls to insurance providers to check the status of outstanding claims.
- Identify and correct billing errors and resubmit claims for processing.
- Document all call activities and follow-up actions in the system.
- Collaborate with billing and coding teams to ensure accurate claim submission.
- Escalate unresolved claims to supervisors or managers as needed.
Qualifications
- Minimum of 6 months of experience as an AR Caller or in a similar role.
- Strong understanding of the healthcare insurance industry and medical billing.
- Excellent communication and negotiation skills.
- Attention to detail and strong problem-solving abilities.
- Ability to work independently and meet deadlines.
Skills
- Insurance claim follow-up
- Medical billing
- Denial resolution
- Customer service
- Communication
- Problem-solving
- Documentation
Frequently Asked Questions
An AR Caller, or Accounts Receivable Caller, in healthcare is responsible for managing and ensuring the timely collection of outstanding payments from insurance companies. They contact insurance providers to verify the status of claims, address any denials, and facilitate quick resolution. This role involves analyzing accounts, submitting appeals, and updating billing systems to reflect accurate information. Having excellent communication and negotiation skills is crucial for success in this role.
To become an AR Caller in the healthcare industry, candidates typically need at least 6 months of experience in medical billing or a related field. A strong understanding of the healthcare revenue cycle, insurance claim processes, and excellent communication skills are essential. While formal education in healthcare administration or a similar field is advantageous, many roles emphasize experience and skills relevant to accounts receivable processes.
The average salary for an AR Caller with 6 months of experience can vary depending on factors like location, industry demand, and company size. Typically, starting salaries might be on the lower end, with opportunities for growth as experience increases. Salaries can be competitive within the healthcare sector, especially for those demonstrating strong performance in claim resolution and collection effectiveness.
Qualifications for an AR Caller role usually include a high school diploma or equivalent, along with at least 6 months of relevant experience in medical billing or accounts receivable. Familiarity with medical terminology, insurance regulations, and billing software is beneficial. Some employers may prefer candidates with postsecondary coursework in healthcare administration or business management. Strong analytical and communication skills are also important.
Successful AR Callers possess strong communication and negotiation skills to effectively interact with insurance providers. They must have attention to detail to analyze claims accurately and identify payment discrepancies. Key responsibilities include verifying claim statuses, handling denied claims, and working towards quick resolution. Proficiency in billing software and understanding of the healthcare revenue cycle are crucial for effectively managing accounts receivable.