AR Caller Job Description Template
The AR Caller is responsible for managing and resolving accounts receivable for a healthcare provider. You will be required to follow up with insurance companies on outstanding claims, handle denials, and ensure timely collection of payments. This role plays an essential part in maintaining the financial health of the organization.
Responsibilities
- Follow up with insurance companies on outstanding claims.
- Handle claim denials and rejections.
- Ensure timely collection of payments.
- Manage and resolve patient bills and discrepancies.
- Provide efficient customer service to patients and insurance representatives.
- Maintain accurate records of all communications and transactions.
- Update and manage patient information in billing software.
Qualifications
- High school diploma or equivalent required.
- Experience in medical billing or accounts receivable preferred.
- Strong understanding of insurance policies and medical billing processes.
- Excellent verbal and written communication skills.
- Attention to detail and high level of accuracy.
- Ability to multitask and manage time effectively.
Skills
- Medical billing software
- Microsoft Office Suite
- Customer service
- Accounts receivable management
- Communication
- Problem-solving
- Time management
Frequently Asked Questions
An AR Caller, or Accounts Receivable Caller, primarily handles communication with healthcare insurance companies to resolve outstanding claims. This role involves verifying insurance, following up on claims, appealing denied claims, and ensuring timely payment. The AR Caller works to minimize overdue accounts and improve cash flow for healthcare providers.
To become an AR Caller, individuals typically need a high school diploma and relevant experience in healthcare billing or customer service. Strong communication skills, familiarity with medical terminologies, and proficiency in billing software are crucial. Some employers might prefer candidates with a certification in medical billing or coding.
The average salary for an AR Caller varies depending on factors such as location, experience, and the hiring organization. However, it generally ranges from entry-level pay for those new to the field to higher salaries for experienced professionals who demonstrate efficiency in claims resolution and revenue cycle management.
To qualify as an AR Caller, candidates should possess a high school diploma or equivalent, alongside experience in healthcare or billing settings. A strong grasp of medical billing codes, familiarity with insurance processes, and proficiency in using billing software like Epic or Cerner are advantageous. Certification in medical billing can enhance employability.
An AR Caller must possess excellent communication and negotiation skills to effectively interact with insurance representatives. Key responsibilities include verifying claim status, identifying reasons for claim denials, resolving claim issues, maintaining records, and ensuring accurate claim submissions. Analytical skills and attention to detail are crucial in this role.