Account Manager-International School Mumbai Job Description Template
The Account Manager at International School Mumbai will play a key role in managing and nurturing relationships with our clients, driving student admissions, and ensuring exceptional customer service. This position demands high levels of interaction with prospective and current clients to promote our school's offerings and values.
Responsibilities
- Manage and develop client relationships to drive student admissions.
- Communicate effectively with prospective parents and students about the school's programs and offerings.
- Collaborate with the admissions and marketing teams to implement effective strategies.
- Ensure high levels of customer satisfaction by addressing client inquiries and concerns promptly.
- Maintain accurate records of interactions and follow-ups using the CRM system.
- Prepare and deliver presentations to prospective clients highlighting the school's strengths.
Qualifications
- Bachelor's degree in Business, Marketing, or related field.
- Proven experience in account management or sales, preferably in the education sector.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Customer-focused attitude with excellent problem-solving abilities.
Skills
- Customer Relationship Management (CRM) software
- Salesforce
- Microsoft Office Suite
- Presentation skills
- Negotiation
- Networking
- Client relationship management
Frequently Asked Questions
An Account Manager at an International School Mumbai is responsible for managing relationships with international students, parents, and stakeholders. They coordinate admissions, handle client inquiries, and ensure a seamless experience for all parties involved in international admissions and enrollment processes.
To become an Account Manager at an International School in Mumbai, a candidate typically requires a bachelor's degree in business, international relations, or a related field. Experience in education management or client services, along with excellent communication and intercultural skills, is highly advantageous.
The average salary for an Account Manager at an International School in Mumbai varies based on experience and qualifications. However, it generally includes a competitive package with opportunities for professional growth. Benefits may include health insurance and performance bonuses, reflecting the importance of this strategic role.
Qualifications for an Account Manager role at an International School in Mumbai typically include a bachelor's degree, preferably in business administration or education. Additional certifications in education management or international communications may also enhance a candidate's eligibility for this rewarding position.
An Account Manager at an International School in Mumbai should possess strong organizational, communication, and problem-solving skills. They are responsible for maintaining client satisfaction, overseeing the admissions process, and fostering relationships with international educational partners, ensuring the school's global presence is well represented.