Ankura Hospital For Women and Children is a hospital &amp; health care company based out of JNTU- Hitech City Road 7th Phase KPHB Colony, Hyderabad, Telangana, India.

<ul><li>They should be always available at the reception counter all the time.</li><li>Should pay special attention to the patients/attendants in the lobby, OP &amp; IP reception and emergency reception and all the OPD’s</li><li>To help and ensure the patient/attendants don’t have any inconvenience and help them during their Admissions, Discharges, Investigation &amp; MHC’s etc.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Counseling and Admissions (including Upgrade Surgeries)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Doctor change request in case pt. need to shift in another specialty up gradation of Remarks for any kind of message.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Guest queries &amp; Room Booking for expected admissions for next few days.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Temporary Passes as Request comes time to time from Different Wards / ICU’s·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cash Collection / Refunds·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Attending to Patient/ Attendant calls·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;OPD billing and registration (on non OPD days and hours)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Corporate Processing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reimbursement details for billed patients prepared·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Night reports·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handling Billing queries for routine pt. attendants·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Taking request from Nursing Station or from the attendants for the particulars &amp; Address Change Request·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Request for Package Detail (Reimbursement request) in case pt. is Govt. Employee and required package breakup.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cash Collection / Refunds Issuance of Receipts against deposits.<ul><li>To have a control over gatherings at the OP reception and ensure that only required persons accompany the patient by telling them politely.</li><li>To record the comments in the prescribed format in the register/feedback forms regarding any observations that need the attention of administration for remedial measures and give feed back to Lobby Manager.</li><li>To escort VIP patients to the respective OP/Diagnostic areas and rooms.</li><li>To keep a watch at the entrance and call for proper assistance such as Wheelchair/Stretcher if needed by some of the patients on arrival.</li></ul>Any other work assigned by the Lobby Manager from time to time.

Contact: 9966099588Assume the responsibility of receiving and sorting incoming payments with attention to credibilityManage the status of accounts and balances and identify inconsistenciesIssue and post bills, receipts and invoicesCheck the validity of debit accountsUpdate accounts receivable database with new accounts or missed paymentsEnsure all clients remain informed on their outstanding debts and deadlinesProvide solutions to any relative problems of clientsWrite thorough reports on billing activity with clear and reliable data

9966099588Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome visitors Answer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive&nbsp;letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and files

Insurance Empanelments &amp; Tariff Negotiations.Deviations &amp; Escalations in Pre Authorization, Discharges &amp; Settlements.Maintaining offline &amp; online insurance data.Maintaining tariff tracking for all branches.Maintaining MOU tracking hard copies and excel data.&nbsp;Attending meetings with Insurance companies &amp; TPA’s (Third Party Administrators).Insurance Billings Pending Claims follow-upsInsurance RenewalsNew Tieups·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To maintain a copy of tariffs applicable a particular organization which has tie-up with the hospital and update the same as and when these are amended.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Should maintain a checklist of all the documents and submit it to the concerned department for further process.To maintains records of agreements entered with various companies and governmental agencies etc. Only from Healthcare/Insurance/TPAs contact: 9866628057

Contact No:9866628057, Mail id: lakshmisirisha@ankurahospital.com Hospital Experience Only Responsible for turnover and profit of the Unitl&nbsp;Detailing the business plan for the unit.l&nbsp;Forecasting and addressing demand of services.l&nbsp;Identifying and focusing on profitable service lines.l&nbsp;Monitoring costs to keep them at optimal levels.l&nbsp;&nbsp;Ensuring optimal utilization of resources and personnelResponsible for achieving the overall strategies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identifying performance targets and responsibilities for Operational HOD’s.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reviewing and evaluating performance against the targets.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identifying and addressing deviations and its relevant causes. ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring and ensuring operational goals are met by all departments.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Conduct monthly meetings to review operational performance of the month.Proposing plans to the Management·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;On operational tasks like infrastructure growth, Recruitment, Performance reviews and Compensation and budgeting.Collaboration with Medical Professionals·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To collaboratively work with Medical Director to ensure smooth clinical operation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Developing consensus among the professionals on matters related to operations, prior to the development of the budget.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Involving the medical professionals in the decisions related to the medical operations.Implement and review the schemes, programs and plans pertaining to Personnel in co-ordination with the Department of Human Resources·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Recruitment and Performance evaluation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee training and staff welfare.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Employee career planning and growth.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organizational Survey.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensuring good employee relations are maintained at the hospitals.Implementation of the finalized patient services initiatives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring and reviewing all patient related services to ensure high score on the Customer Satisfaction Index.Implementing review and control mechanisms·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Establishing MIS in critical areas to help reporting and problem solving.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensuring seamless information flow.Accountable for delivery of committed quality services·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Defining parameters for the measurement of service quality.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Evaluating performance against such parameters.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Devising and implementing control mechanisms to address variancesImage Building·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Representing the organization at external forums and contribute to building a positive image of the organization.Other Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Periodical review of all contracts and its evaluation.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure applicable legislation and regulations are met appropriately.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Organizational Committees performance monitoring.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Initiate and participate in community health initiatives.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;To set priorities for quality improvement and guide department heads in achieving the same.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Formulate and release plan and policies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Risk assessment and reduction activitiesAny other responsibility as deemed fit from time to time by Management Required Competencies Degree in Hospital AdministrationGood technical knowledge in hospital administration Working knowledge of computer (MS Office) Report writing skills Manage Quality Indicators of departments like&nbsp;LAB, Radiology, Emergency and ICUsMonitoring Attendance of Staff membersManaging Critical Incidents – Clinical and Non-clinicalAsset utilizationDisciplinary actions takenPunctuality for workNumber of leaves takenMemos receivedUnderstanding of hospital SOPs and protocols Contact No:9866628057, Mail id: lakshmisirisha@ankurahospital.com

Ankura Hospital For Women And Children

Front Office Executive

IP Billing Executive

Front Desk Representative

Insurance Executive

Operations Manager (Male)